Petsmart

NEVER, EVER, BUY PETSMART EARMITE MEDICINE FOR CATS...WE BOUGHT IT TWICE, PET ARMOUR AND IT IS THE MOST WORTHLESS MEDICINE FOR EARMITES FOR CATS... WE USED IT FOR 3 MONTHS, MABEY 4 AND IT DID NOTHING...A TOTAL WASTE OF MONEY...I THINK THE EARMITES ATE THE STUFF...GO TO A REAL VET TO GET THE REAL STUFF...NEVER PETSMART.ITS A BAD SCAM FOR YOUR CAT...I WOULD BE LEARY OF ANYTHING AT THAT PLACE.

Poor customer service, poorly trained associates. Rude associates. Don't even bother buy elsewhere where they actually care about their livestock.

I've finally wised up! 2 Years ago can of wet Authority for cats was $1.25 now $1.89!
Spending Hundreds of dollars on cat food is UBSURD!
Thank you Petsmart for being so Greedy, $$$ you've Lost another customer.
So many animals in need of a good product, now go WITHOUT...

The Petsmart phone app has serious glitches. DO NOT continue to select PLACE ORDER button when you don't see confirmation on first attempt. It will charge your account every time you hit place order. It appears as if place order doesn't go through and still wants you to select PLACE ORDER! You then have to spend time with customer support trying to figure out how to get your money back. Horrible Horrible experience

Petsmart is a one-stop shop for all my pet care needs. The store offers a wide range of products, from food and toys to grooming supplies and veterinary services. I appreciate the knowledgeable staff who are always willing to offer advice and assistance. The grooming salon is convenient for keeping my pets looking their best, and the loyalty program offers additional savings and perks

Stopped by PetSmart and asked for a price for trim and wash. Quoted $88.00. Dropped off dog and got call that due to heavy matting behind ears they would have to cut that area close and it would cost a little more. I went to pick up dog and they had shaved him. Then I went to cash register and they charged $154. To me that is more than a little more for what looks terrible.

My wife dropped off her Poodle today, Sat. 6. 25. 22@ approx. 1100 for his appt.@ the Abercorn location. When she went to pick him up, this is exactly what he looked like. Needless to say, she is upset! She went off on the manager and grooming dept. employees. She asked for a "lambs cut" and it looks like he received a hatchet cut from a blind person. This is very unacceptable and there are no excuses to be made. My wife will not allow this groomer to touch her dog again...

The staff at Petsmart is always friendly and ready to help you select products or answer any questions about your pets. I like that here you can find everything you need for your pet - food, toys, clothes, accessories and much more.
Petsmart also offers grooming services, veterinary services, and dog training programs. This is very convenient, as you can get everything your pet needs in one place.
Overall, I am very pleased with my shopping experience at Petsmart and would recommend this store to any pet owner.

I set an appointment for a grooming for my dog Baloo, it was to be a a bathing, teeth and nails. I'm highly disappointed after spending $63 from a corporations and to pick up my dog smelling the same as I dropped him off.

I ordered a stand. They sent email on 1/5 that it was "on the way". I checked the tracking on 1/9 and it is still sitting at Petsmart.com warehouse. Customer Service says they will get back to me in 72 hours. Seriously, it's a large box, look for it and ship it... 72 hours... ridiculous. I'll stick with Amazon from now on.

Very helpful employees. Big selection of over all products..., thank you... I also like that my dog can come in store and socialize with other dogs.

March 24,2023 I resigned from PetSmart in Bloomfield Michigan as their dog trainer because of long haul Covid fatigue. I was informed by a pet parent that shops there that I was let go because I was addicted to drugs. The person responsible for this baseless lie is the district dog trainer, Niki Herren. It is beyond irresponsible to lay claim to a destructive rumor. I intend to file a formal complaint with PetSmart corporate.

Yesterday I had an appointment at Petsmart on Narcoossee Rd with Kae C for a full grooming session for my 8-month-old goldendoodle. I have to say that Kae is the worst groomer I have ever dealt with. My wife and I spent 10 minutes or so explaining what we wanted and stressing to her what we absolutely did not want. Left our dog for 4 hours and came back and she just shaved the dog. Did not clean ears, facial hair (what's left of hair) was cut uneven, his skin around private parts were lacerated, nails were cut so horribly uneven. Wow! I would fire her in a heartbeat if she worked for me. Do not use her as you will regret it! Horrible service from her, we have had other good experiences there with other groomers. She is the opposite of a great groomer. Beware of Kea C!

This is the second time that I have dropped my dog at the pet hotel and requested grooming during his stay. Both times I was told that it would be done and it wasn't when I returned. Both times I was given a lame excuse and nothing was done. I was told by the manager that I could make an appointment for later. Why would I want to? I am done with PetSmart.

The manager told me that I could call corporate and all they would do is send him an email. That's useless

This is the one on Westport Road (Springhurst) in Louisville, Kentucky. Avoid at all cost. Poor service.

PetSmart is one of the only places that sells the dog food i buy, unfortunately the website is always having issues so you cannot take advantage of any of the online only sales.

We took our dog to the Abrego store in Green Valley today for a bath and grinding of her nails. The staff were excellent! They took such good care of her and the best bath and grinding we have ever had done! Our dog is our family member, so we were there early to pick her up. So we got to look through the window as the took excellent care of her! At almost 16 years of age, she looked so young and super healthy with how well they bathed her and brushed her! We will be taking her back for grooming again!

PetSmart is full of lying and dishonest employees I placed a online order on 12/31 had to cancel the same day because they were planning to deliver me a different item and as of today I've spoken to at least 20 employees of PetSmart literally trying to beg for my money to be refunded they deposited the funds twice now in my account only to immediately take the funds right back out again! This is a garbage company!

Why are their products so high? Same product at Amazon for 15.00 and I paid 61 dollar at Pet smart!

Whoever was in charge of making the website for petsmart is the biggest $#*!ing idiot out there,I'm tryna make a purchase and this $#*! won't accept my $#*!ing card for NO reason when everything matches my account! And everyone keeps sayin the site is running smooth yeah bill $#*!ing $#*!

PetSmart is a lovely place to go shopping for your pet, however, sometimes, there are employees who are rude or don't want to help you out. This happened to me a couple times when I just wanted to ask a question about their services. However, after choosing a different location, everything flowed a lot more smoothly and the prices were great

I took my dog in for a simple wash,dry and brush. And when I picked her up she was still wet and stinks! She smells more than she did when she went in! What the heck PetSmart!

I have a husky witch I had taken to pet smart to get groomed several times of the way they go through groomers the girl who had done her prior no longer there. I drop off my dog five mins later tell me she needed to see a vet the way she was shedding was not normal. My dog if Five years old and also has lost her coat the same way. And goes to the vet and is checked regularly. Young girls who don't know what they are doing but the company is making all the money off of them. Find a little local grommer my first review ever they are idiots

Very great place to bring your pet, great service and well caring people. They every shot here and anything personal for your pets food, and beds collasr chains thanks allot petsmart am glad u take care of my 2 doggies