• Phastek

2018 CUSTOMER CHOICE AWARD

Phastek

Overview

Phastek has a rating of 4.56 stars from 1,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phastek most frequently mention customer service, cold air, and fog lights. Phastek ranks 12th among Auto Parts sites.

  • Service
    67
  • Value
    70
  • Shipping
    68
  • Returns
    32
  • Quality
    68

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
235
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What reviewers want you to know

Positive highlights

  • I purchased the cold air intake for both of my Camaros and recommend using Phastek for all your Camaro needs
  • Fog lights work great and look like a factory option.
  • 2018 Customer Choice Winner

Critical highlights

  • Response from customer service was pretty quick but problem still not resolved.
How would you rate Phastek?
Top Positive Review

“3.91 gears!”

Daniel M.
5/14/20

Got my gears installed at a local race shop. I love them. It really wakes the car up! Gotta love that 3rd gear pull on the highway! Lol you can really tell it launches much better as well. Only thing that sucks is the kit doesn't come with new axle and pinion seals. An option to include differential bearings would be nice as well, since you should really consider doing that while your in there! But it's an amazing upgrade.

Top Critical Review

“Terrible site”

Scott N.
4/12/21

I ordered a cold air intake for my Chevy Camaro SS. Never received it and it said it arrived at my door step but I never got it. We have cameras up to watch surveillance and no fedex guy showed up. They also charged me twice for one order and I had to call two times in a week before they finally gave me my money back. 10/10 would not order from this place again. Bad service, slow, never received parts and they charge you twice for one part. Stay away from Phastekperformance it's bad news. Really didn't want to give this company a bad review, but I'm out of $378 dollars and still no parts and it's been past two weeks

Reviews (1,160)

Rating

Timeframe

Other

Reviews that mention popular keywords

air intake (39) customer service (127) fog lights (26) tail lights (31)
Thumbnail of user davidb4142
1 review
0 helpful votes
April 17th, 2020

Great product quality from Cold Air Induction. Great service from Phastek. The order was filled in timely manner and at my door in two days. The installation took under an hour. Did not order the optional washer bottle / scoop kit. But since I have. It make refilling the washer fluid easier. There is a better improvement in acceleration though low to mid range. Some change in engine noise. Happy with the results.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you David for the 5 Star review. What a difference it makes for the looks under the hood. Love the painted engine cover.

Thumbnail of user andye56
2 reviews
0 helpful votes
January 5th, 2021

After recently purchasing a 2010 Camaro SS Transformers Limited Edition in New Zealand I wanted to get a few cosmetic things for it. I found Phastek's website, got in contact with one of their sales guys Mike and never looked back. His communication and service was amazing, all responses were very quick given the time difference between countries and the arrival of the product was extremely quick given it was the Christmas holidays. Thanks heaps to Mike and the team at Phastek, you rock. P. S i will be buying more from you guys too :)

Products used:
Car products

Service
Value
Shipping
Quality
Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Andy for the 5 Star Review. We are very happy that you had a smooth transaction with Phastek. We look forward to helping you in the future.

Thumbnail of user vitodemonted
1 review
0 helpful votes
April 1st, 2023

I generally do not purchase from companies that charge re-stocking fees. Its always a red flag. It generally means that they do not stock the products they sell - they drop ship. That seems to be the case with Phastek, however, this is not something they clearly disclose, or maybe they do but it is not easy to find until you try to return something.I will not purchase from them again - many many other choice out there. If you find something you like on their site - spend a few minutes looking for that product on the internet. Im sure you will find someone else willing to sell it to you and not hold you hostage for 25% restocking fee.

Tip for consumers:
return policy and restocking fee not clearly posted on website

Products used:
mug guards

Service
Value
Shipping
Returns
Quality
Thumbnail of user abrahamg44
1 review
0 helpful votes
May 10th, 2020

Shipped very quickly to the shop I had the headers installed at. Came in well packaged and nothing damaged. I was told it only took 5-6 hrs to install. Once tuned car sound amazing and added about 30-35 WHP. I've had no issues since the install 2 months ago.
I had the shop ceramic coat the headers, so I guess it would nice to have as an option when purchasing to buy them ceramic coated already. Wouldn't mind paying a little extra out of the box for it.
Overall well worth the money.
Thanks.

Thumbnail of user seans45
Phastek S. – Phastek Rep

That is a great HP gain. Thank you Abraham for the 5 Star review. We do hope to have ceramic coated headers as an option in the future.

Thumbnail of user jimo216
1 review
1 helpful vote
June 28th, 2020

Searched high and low for a suitable splitter online for our 5th Gen Camaro,
As theres not much here in Australia.
Phastek had the best range & replied to our emails
Dealt with Mike who was excellent to deal with, replied to all emails and questions eg: payment, freight etc
Splitter arrived in no time (& in one piece!).
Fits like a glove (some minor adjustments but no major surgery)
Definitely shop there again, cheers guys!

Tip for consumers:
if you dont know, ask the question

Products used:
T4 primmed Splitter 5th Gen Camaro

Service
Value
Shipping
Quality
Thumbnail of user seans45
Phastek S. – Phastek Rep

That is a great looking SS Camaro. Thank you Jim for the 5 Star Review.

Thumbnail of user brianp301
1 review
0 helpful votes
June 28th, 2018

Good company, fast delivery, unfortunately there was a piece missing from my order and I have not received it yet although I have been assured it will be delivered. Fingers crossed!

Thumbnail of user deanc524
1 review
0 helpful votes
September 20th, 2023

Recently purchased a set of wheels from Phastek for my 2015 Camaro along with Gorilla acorn locknuts.
Absolutely enjoy the wheels until I torqued them with Gorilla nuts, chipped the Powdercoating.
Sean the sales manager pretty much told me it's my fault and are taking no responsibility.
The problem arises with the mating surface between key and nuts, sloppy and amplifies as its a deep socket. Im fricken pissed, this was a big investment for me.
Googled them, there a middleman, 1 bay warehouse fly by night, excellent website, but anybody can do that.

Thumbnail of user alanb584
1 review
0 helpful votes
June 12th, 2020

I called to order an exhaust system for my car and they were very helpful in giving me options and explaining the differences in the various systems. I am a repeat customer. Great customer service. Thank you!

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Alan for the great review. We are happy that you returning customer. Please let us know if we can help you with anything else.

Thumbnail of user andrewo195
1 review
0 helpful votes
August 17th, 2020

Ordered some products from Phastek made by American Brother for my 2SS Camaro. Everything fit perfectly and was easy to install. Purchased the color matching interior knob kit, oil dipstick handle, shock rod covers, windshield washer fluid cap cover, radiator cap cover, oil cap cover, and brake fluid cap cover. I couldn't be happier with the way everything looks under the hood now and inside the car. Definitely worth the money in my opinion.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Andrew for the 5 Star Review. Really does dress up under the hood.

Thumbnail of user andersj8
1 review
0 helpful votes
September 24th, 2020

Exellent service and fast shipping to Sweden.
I can not more than recommend this store.

Have not installed the air filter yet but everything looks fine and no shipping damage to the package. The staff is very service minded and responds quickly to emails and gives you good advice about their products. Will exclusively buy all my parts of them in the future.

Thumbnail of user seans45
Phastek S. – Phastek Rep

We are glad your are happy with your order and our service. Thank you Anders for your 5 Star Review.

Thumbnail of user ovidioc
2 reviews
0 helpful votes
March 21st, 2021

Best experience I have ever had ordering parts. As soon as the parts got preserved they showed up 2 days later. And super easy checkout

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Ovidio for the Great Review. We are glad you had a great shopping experience with Phastek.

Thumbnail of user angusw21
1 review
0 helpful votes
August 28th, 2021

Because my order was for colour matched interior parts, it did take a while to arrive, but they are fantastic! I love the look, the quality, and I highly recommend ordering from Phastek -- they even have helpful youtube videos.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Angus for the 5 Star review. We are very glad you are happy with your order.

Thumbnail of user christians290
3 reviews
0 helpful votes
November 10th, 2020

Everything here is good and arrives on time and sometimes before it said it would arrive. The part where you want them to package your stuff a certain way they follow through 100%. All i have to say is it would be nice if you guys gave the people who spend thousands of dollars with you a discount once in awhile! Other wise bomb service and they are very good over the phone as well.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Christian for the great review. We will be having a Black Friday Sale starting on Nov. 23rd.

Thumbnail of user terryj403
1 review
0 helpful votes
April 20th, 2020

I have yet to buy multiple items from Phastek, but the first transaction was a great one, so I have no doubt all of my next will be the same or better. The FIFTY third brake light vinyl was an awesome addition to the sinister look I'm going for! Can hardly wait to buy more and get the Camaro SS the way I want it! The shipping was very fast and the customer service just as good!

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Terry for your great review. We are here to serve your Camaro needs.

Thumbnail of user scottn568
1 review
0 helpful votes
April 12th, 2021

I ordered a cold air intake for my Chevy Camaro SS. Never received it and it said it arrived at my door step but I never got it. We have cameras up to watch surveillance and no fedex guy showed up. They also charged me twice for one order and I had to call two times in a week before they finally gave me my money back. 10/10 would not order from this place again. Bad service, slow, never received parts and they charge you twice for one part. Stay away from Phastekperformance it's bad news. Really didn't want to give this company a bad review, but I'm out of $378 dollars and still no parts and it's been past two weeks

Tip for consumers:
Do not order from phastek performance

Products used:
Phastek Performance

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelp2063
1 review
0 helpful votes
March 28th, 2020

"AWESOMENESS"! Online videos don't do this setup justice! Woke-up the beast within! Black tips were a huge plus! From prep to cleanup was 31 minutes total to install!

Thumbnail of user seans45
Phastek S. – Phastek Rep

MBRP does offer Quality Exhaust Systems at Great prices. Thank you Michael for the great review.

Thumbnail of user samuelk175
1 review
0 helpful votes
April 4th, 2021

I love this exhaust... Just what I've been looking for. Great service and quick shipping. I will encourage others to do business with this company...

Service
Value
Shipping
Returns
Quality
Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Samuel for the 5 Star Review. We are glad you are happy with your purchase and experience with Phastek.

Thumbnail of user sonnyd18
1 review
0 helpful votes
April 17th, 2021
Verified purchase

I drive a 2015 Chevrolet Camaro LT & finding quality aftermarket parts for a good price is difficult. I needed a tail-lamp replaced due to a crack, so why not upgrade? I found Phastek on "Lethal Camaro's" instagram. After quite a bit of web-searching and research I decided to wait for their restock & created a "Build List" of items I need/want. A year-ish later I got the email from Phastek that the HERO Smoked Taillights in my Build List were finally in stock. I received excellent service & communication from Phastek & received my purchase quickly (ordered 03/16/21, shipped 03/19/21, delivered 03/21/21).

Installation was a breeze. No modifications were required, as they are plug & play. They look phenomenal & operate flawlessly.

Tip for consumers:
Create a Build List!

Products used:
Automotive part

Service
Value
Shipping
Quality
Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Sonny for the Five Star Review. We are glad you are happy with you Phastek experience.

Thumbnail of user ronaldb760
1 review
0 helpful votes
April 28th, 2021

Super easy to install. Only took 15 min to get the entire job done. For gauge side it plugs into the gauge directly not into the harness

Thumbnail of user seans45
Phastek S. – Phastek Rep

It really does finish the dash. Thank you Ronald for the 5 Star Review.

Thumbnail of user stuartm81
1 review
0 helpful votes
March 2nd, 2018

I received the wrong part and I'm still waiting for the rite part!

Thumbnail of user danielg776
1 review
0 helpful votes
June 9th, 2020

The company that makes this product must think magic exists. Supposedly has a 7 inch hole in faceplate, yet 6.75 inch unit does not fit. Does not fit even with unit out of dash. Product is supposedly to utilize factory climate control and it does but here is where the 'magic' comes in, no connector for power to climate controls. Avoid this product, I'll be getting a refund.

Thumbnail of user jamesw416
1 review
0 helpful votes
March 15th, 2017

Clear directions, looked easier than it actually was. Trying to put the clips on the wires was hard by hand. Needed pliers to squeeze the clips. Also, while doing all this you're fighting to hold back the wheel well cover while trying to do the work. Otherwise, once everything is completed the fog lights work well.

Thumbnail of user tomasf22
1 review
0 helpful votes
March 8th, 2020

I just installed t my Injenn Cold Air box on my 2018 2.0 lt Camaro and it was a breeze to do it, everything felt into place as if it was a factory item. Mike was very responsive towards my concerns about shipping cost and gave me a little discount to make the purchase more attractive. This is my first mid on this car and I' m looking now into a catted downpipe as the second mod to get a more aggressive sound out of the 2.0 engine.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Thank you Tomas for your feedback! We really appreciate it and are happy to see you enjoyed a positive experience.

Thumbnail of user joshw144
1 review
2 helpful votes
February 20th, 2019

I ordered a MSD intake manifold from phastek. They did a great job on getting me the product within a week. However it wasn't exactly what I was looking for. Never opened, never used it, emailed them to return it, and was told there was a 15% restocking fee. Which is $200 on a $1300 item, so not cheap. I can understand having a restocking fee if the item was opened. Or if it caused them more work or time. But it didn't. I shipped it back, I didn't open it. But now I'm out $125 on credit for something I was in possession of for 6 hours. Not cool and I won't be doing business with them again.

Thumbnail of user anthonyc204
1 review
1 helpful vote
February 23rd, 2018

I bought a set of caliper covers. I did not like the clips that are used to hold them to the car. I sent them back exactly the way I received them.It cost me twelve dollars to send them back.It took one full week from the time they received them and three phone calls from me to finally get my card credited. They charged me an additional twenty dollars for whatever reason. I will never order from this place again. Very frustrated x- customer... 2018 Camaro SS.

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Phastek Performance specializes in late model performance vehicles like the new Camaro in our American Performance Division, and the FR-S and BRZ in our Sport Compact Division! We have in-house technicians and vehicle specialists, a large inventory of...

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Thumbnail of user seans45
Phastek S.
Support Rep
Typically does not respond to reviews

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