• Phoneagentsource

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Overview

Phoneagentsource has a rating of 1 star from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Phoneagentsource most frequently mention credit card problems. Phoneagentsource ranks 126th among People Search sites.

What reviewers want you to know

Positive highlights

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Critical highlights

  • I also contacted my Credit Card company to stop all and any future charges.
How would you rate Phoneagentsource?
Top Critical Review

“I signed up for a search and was given a password,...”

Mark D.
5/10/11

I signed up for a search and was given a password, but could never log in to do a search. I have transcripts of my on line conversation with a representative which is very detailed. I requested my account be cancelled and a refund, but was told they could'nt do that. This problem a cancellation request started 1 day after paying the fee.

Reviews (12)

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Reviews that mention popular keywords

credit card (6)
Thumbnail of user markd16
1 review
4 helpful votes
May 10th, 2011

I signed up for a search and was given a password, but could never log in to do a search. I have transcripts of my on line conversation with a representative which is very detailed. I requested my account be cancelled and a refund, but was told they could'nt do that. This problem a cancellation request started 1 day after paying the fee.

Thumbnail of user jannal
1 review
2 helpful votes
June 8th, 2010

Its a total scam. I tried using their service by spending $1.00 for a 'free' background check. They returned the dollar shortly after. I did not sign up or agree to anything. They started taking unauthorized money from my Paypal account a few days later, claiming I have used my credit card for their service at all weird hours of the night.In the paypal receipt I received, it stated that it might state something other than phone agents when the transaction was completed. I caught on right away, and the transaction was cancelled, however if it was a different credit card used who knows how much money would have been taken.

Thumbnail of user sherylt
1 review
2 helpful votes
August 5th, 2010

They grab your money and run. It doesn't do any good to cancel. Don't give your credit card number!

Thumbnail of user vickih1
1 review
4 helpful votes
July 19th, 2010

Here is some info I found on this rip off company that might help everyone: Although different addresses, same phone number. So now you can contact the Better Business Bureau Utah and Texas. I also contacted my Credit Card company to stop all and any future charges.
Good luck and hope this helps...
Vicki

Business Name / Address Type of Business BBB Accreditation
Net Soft Media
*******839
******* Long Ridge Dr
Herriman, UT *******
View Report | File Complaint Internet-Based Telephone Service No

Phone Agent Source
*******839
9725 Datapoint Dr
San Antonio, TX *******
View Report | File Complaint Telephone Communications No

Thumbnail of user jenniferg4
1 review
2 helpful votes
May 20th, 2010

You say this is a free site to look up scam artists, and then you get ready to look up a number and you ask for a dollar. I know it's just a dollar but why say it's free? You're no better then the scam artist's themselves. This is a bull$#*! site and giving you a dollar shouldn't be a reason to get accurate information when you represent yourself falsely.

Thumbnail of user jamesw6
1 review
2 helpful votes
April 19th, 2010

If they did you wrong and ripped you off and you used a credit or debut card, take your loses and learn from your mistake buy cancelling you credit card, or debit card and having new cards and numbers issued to you so they will not be able to get any of your money ever again! If you agree let me know! And buy all means tell all your friends.

Thumbnail of user line
2 reviews
2 helpful votes
September 4th, 2010

What a scam! They can't find records for a person that is incarcerated! DO NOT USE THIS SERVICE, it's a waste of money. They never contact you and then say no records exist. CRAP!

Thumbnail of user davidw17
1 review
2 helpful votes
June 29th, 2010

This site is a scam. I had to cancel my card immediately. When I called pas.com they said I had to verify my account by giving them info they had no need for in order to cancel. When I wouldn't give the more private info they said They couldn't help me... I called my bank within a few minutes and they had run a charge already.
My bank told me to cancel the card (which I did) and to watch my account closely for 72 hours, which is an open transaction period and they can add charges during that time period. After that you can file a charge dispute. Too much time and effort
Required to safe guard your assets... STAY AWAY FROM THEM!
Because the transaction would be open for the time period

Thumbnail of user carlosz
1 review
1 helpful vote
June 11th, 2010

I thought it provided helpful information. It did not provide the information I was hoping to find. According to the initial information it was supposed to be a 7-day free trial. They charged me $1.00 for the "search"--I know a $1.00 fee may not seem like much, but how many customers have they charged $1.00? The fee adds up! Contacted their chat site to cancel. Pamela, the customer service rep., sent what seemed a standard set of instructions to cancel. Instructions are as follows: "You must log into your account after 48 hours and confirm your cancellation by following the instructions that will appear in a red outlined box at the top of the page. Your account will not be cancelled until you take this final step." I went to my credit card provider--they verified a $1.00 charge to my account. I cancelled my credit card at that time.

Thumbnail of user reyh
1 review
2 helpful votes
July 12th, 2010

This is what I was told and I recieved nothing from them. I just hope to get my money back

Thumbnail of user jeffg4
2 reviews
3 helpful votes
May 20th, 2010

Total fraud- here is my chast with their customer service:
Please wait for a site operator to respond.

You are now chatting with 'Alex'

Alex: Thank you for chatting with Phone Agent Source. May I know, whom am I chatting with?

You: Jeff *******@yahoo.com cancel my membership

Alex: Please wait while I check your order details in our system.

You: just cancel I am not interested in anything else

Alex: Are you sure, the above information you gave is the correct one? As, I am unable to trace your order with your Name & E-Mail address.

You: BS your company is a total fraud. Cancel the account- the site was able to find me and sign me in. Cancel

Alex: I'm sorry to inform you that there isn't an order under your name or email address in our customer database. The attempt you made to place an order did not go through and you were not charged anything.

You: I am copying this to my state Attorney general. I checked with my credit card company and you DID charge me the $1. I am not messing around with you people.

Alex: Ok, I have cancelled your membership effective immediately. Your cancellation number is:

Alex: *******

You: I am still sending this in. Your fraud is so blatant that it's laughable!

Alex: Is there anything else I can help you with today?

You: You are kidding right?

Your chat transcript will be sent to *******@yahoo.com at the end of your chat.

You: My chat is over

Thumbnail of user eugeniam
1 review
2 helpful votes
August 2nd, 2010

STAY AWAY FROM THEM! SCAM! SCAM! SCAM! CHEATERS! THEFTS!

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