• Pinecone Research

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Overview

Pinecone Research has a rating of 3.41 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Pinecone Research ranks 18th among Survey sites.

  • Service
    6
  • Value
    6
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

  • Each survey pays $3.00, but they aren't offered very often.

Critical highlights

No critical highlights yet

How would you rate Pinecone Research?
Top Positive Review

“Badly developed but a legit way to get some side cash and test products”

Tiel L.
1/24/21

I absolutely LOVE the way this company is doing product evaluation and testing. The surveys are basically the same every time so you know what to expect in terms of questions and time required to complete them. They pay the same every time, and instead of most sites where it's like $0.01 for taking a 45-minute survey, they give you $3 for usually less than 15 minutes of your time. Best of all-- You don't have to go through an hour of qualification questions just to get told you don't qualify or earn anything! The money adds up quickly and I've earned $100-200 each year from this. Probably one of the best side cash apps out there that doesn't violate your privacy or ask suspicious questions. I've even been sent several products to try out, which is super cool and fun, and can earn you more money sometimes. And it's fun to go to a store and be like, "I helped product test that thing!" Yes, the website and app especially can be buggy, but I've never had any serious problems. They don't really have a limit on what you can cash out after the first time, so I usually just do it about every $15-24 just in case something does happen with their website. You can also buy things with points but I prefer the flexibility of currency. They don't have Paypal cash-out anymore, which is sad, especially since the other alternatives can take quite a while longer, but they have other good options too. I've used the virtual wallet, and while it does take extremely long to work, it does work. Karen Scott is usually pretty good about answering questions and helping with issues as well over email. So yeah, more of a review of the company than the app, but if they just had better developers, this could easily be the best (and actually legit) side cash and product-testing app out there. Just so many good things to say about the company, despite its weaknesses in programming.

Top Critical Review

“HORRIBLE AND BIASED”

Tina E.
4/14/22

Based upon my experience with Pinecone Research, I have found them to be biased. Before even getting any additional information from me, they rejected me simply because of my birth date. When I wrote them to complain, I did not receive any explanation nor apology, just a general statement that they will not be keeping my account information. Companies like this should have higher equality standards, especially in this day and age where we are such a diverse planet.

Reviews (27)

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Reviews that mention popular keywords

survey (16)
Thumbnail of user tinae216
1 review
3 helpful votes
April 14th, 2022

Based upon my experience with Pinecone Research, I have found them to be biased. Before even getting any additional information from me, they rejected me simply because of my birth date. When I wrote them to complain, I did not receive any explanation nor apology, just a general statement that they will not be keeping my account information. Companies like this should have higher equality standards, especially in this day and age where we are such a diverse planet.

Tip for consumers:
Beware. For a company such as theirs, they should be welcoming diversity instead of judging potential panelists with such bias.

Products used:
None

Service
Value
Quality
Thumbnail of user tiell
1 review
2 helpful votes
January 24th, 2021

I absolutely LOVE the way this company is doing product evaluation and testing. The surveys are basically the same every time so you know what to expect in terms of questions and time required to complete them. They pay the same every time, and instead of most sites where it's like $0.01 for taking a 45-minute survey, they give you $3 for usually less than 15 minutes of your time. Best of all-- You don't have to go through an hour of qualification questions just to get told you don't qualify or earn anything! The money adds up quickly and I've earned $100-200 each year from this. Probably one of the best side cash apps out there that doesn't violate your privacy or ask suspicious questions. I've even been sent several products to try out, which is super cool and fun, and can earn you more money sometimes. And it's fun to go to a store and be like, "I helped product test that thing!"
Yes, the website and app especially can be buggy, but I've never had any serious problems. They don't really have a limit on what you can cash out after the first time, so I usually just do it about every $15-24 just in case something does happen with their website. You can also buy things with points but I prefer the flexibility of currency. They don't have Paypal cash-out anymore, which is sad, especially since the other alternatives can take quite a while longer, but they have other good options too. I've used the virtual wallet, and while it does take extremely long to work, it does work. Karen Scott is usually pretty good about answering questions and helping with issues as well over email.
So yeah, more of a review of the company than the app, but if they just had better developers, this could easily be the best (and actually legit) side cash and product-testing app out there. Just so many good things to say about the company, despite its weaknesses in programming.

Tip for consumers:
A lot of the things are glitchy but usually if you are patient and contact Karen directly through email, or the third-party customer service, they can help.

Products used:
I only use cash-out services and have not bought any products from the site.

Service
Value
Quality
Thumbnail of user wecleandumpsters
1 review
2 helpful votes
August 24th, 2023

After completing 3 surveys and getting paid the grand total of $9 for them, Pinecone Research decided to cancel my account AFTER I submitted my 4th review and was owed $3 for it. Their excuse was that I was untruthful and their software picked it up, without being able to provide further details or insights. So I basically spent 20 minutes of my time, submitted info as complete and as truthful as there could possibly be, to be thrown out of their site with zero evidence there was something wrong with my survey. On top of all that, they have no contact phone number, and all their emails come from the same generic alias, "Karen Scott" What a complete SCAM

Tip for consumers:
NA

Products used:
NA

Service
Value
Quality
Thumbnail of user patricias4092
1 review
2 helpful votes
March 26th, 2023

Once I have turned 80 and recent widow I am constantly told I do not qualify for a survey. I am told this over and over again however, I take surveys on a couple of other apps, and I'm rarely told this. I am still mentally competent, have a wide range of interest, have 10 grand children. But somehow I never qualify for a survey with Pinecone. I have decided I'm going to withdraw and remove their app from my phone. Just a waste of my time.

Thumbnail of user gt124
8 reviews
10 helpful votes
January 22nd, 2024

Found them as they've been flooding a particular Reddit board, that they probably paid, called Beermoney.

Go to create an account, they take my name and email address only.
"Sorry, we do not have anything that fits your demographic or family information"
But I haven't provided anything but my name and email address.
Reply to the Scammer on Reddit "Hey, what gives, how can I be rejected based on data you do not have on me, unless you've stolen it previously".
"you must have signed up before"
"Nope"
"Well, email us a ticket"
"OK"
Allegedly human response to the ticket that specifically says I've given them nothing by my email and name
"Sorry, we do not need your demographic currently, please try our next round and we'll keep you on file"

This is what's called phishing.

Service
Value
Quality
Thumbnail of user erics1469
4 reviews
4 helpful votes
October 9th, 2020

Ok so this company used to be good. Now it doesn't even pay, I'm not sure what's going on but they owe me over 50 dollars. They keep saying that their redemption department is under maintenance, but I've read several negatives reviews similar to mine. They used to pay me 9,15 dollars. But when I reached my 50 dollar amount, things started getting a little weird. I would not recommend this site

Thumbnail of user michellem917
3 reviews
7 helpful votes
October 27th, 2019

I've made so much money on this site! Wonderful company. Great customer service. Pays promptly. I highly recommend!

Thumbnail of user kriss91
33 reviews
104 helpful votes
October 23rd, 2023

I had done Pinecone since 2016 and quit 2023. I stopped doing surveys and product testing for pinecone this year. Fewer opportunities, quality of the surveys, very reduced incentive, product testing dropped from $30 to $3, but they still wanted hours of detail work. A problem plagued website that would go offline while trying to complete an assignment, inadequately sized and survey images with illegible fuzzy text. Worst was anemic support responses. Support shrugs and comments "better luck next time".

Pinecone also capriciously decides that they don't need you, but provides no indication that you're cut off.

If pinecone underwent a reprioritization, I reconsider.

Thumbnail of user mikah18
5 reviews
15 helpful votes
April 15th, 2018

Each survey pays $3.00, but they aren't offered very often. I'd do more surveys if they became available.

Thumbnail of user richardn179
5 reviews
5 helpful votes
August 20th, 2018

This is a great site... once I finished the profile they've only sent me surveys that I'm qualified for already so there's no wasting your time doing 80% of the survey to just get kicked out with no reward. They are fast to pay out to my paypal and never play around about it, I cash in and I get paid no waiting 2-3 weeks to get it. The only down side is because they only send you surveys that you qualify for it's kinda slow getting them.

Thumbnail of user less130
4 reviews
18 helpful votes
April 8th, 2022

They just give you robotic answers when you ask why there are no surveys available. They just ignore more requests of why. Stay away as they just want to steal your time.

Thumbnail of user noneyab7
2 reviews
13 helpful votes
January 9th, 2018

These ppl pick and chose as they go. You could be a loyal surveyor and they will kick you out saying we just have no more surveys for you but let knew ppl join and they get all the surveys. I was loyal didall their surveys and then they stopped sending me any. Dont waste your time. $3 is not worth it.

Thumbnail of user denishiaw
9 reviews
26 helpful votes
March 13th, 2018

Do not download it will slow down your device/computer they only pay you littke of nothing every month to track devices it will give your computer a really bad bug

Thumbnail of user holliem26
14 reviews
91 helpful votes
April 20th, 2017

Several months back I spent about 45 minutes to an hour applying fo be a panel member. I answered all their questions honestly & was excited at the end that it said I was accepted as a panel member. I took screen shots with my phone of this confirmation so I'd have proof for later just in case, but didn't think I'd need it. The site I found out about Pine Cone Research said they'd send an email confirmation that I was accepted & then at some point after that I'd begin to get surveys.
This was literally 3 months ago & I have received zero communication from them. I've contacted them several times with no response. The other reviews say this is a good legit company but my experience is the complete opposite. So I'd warn you to not waste your time applying to be a possible member. There's no guarantee you'll get accepted anyway & when you actually do get 'accepted' like I did, you may never hear from them. This is a very poor way to do business & Pine Cone needs to either just deny people into their membership or actually contact the people who've given their time & been accepted into their program.

Thumbnail of user frannyt
3 reviews
9 helpful votes
July 24th, 2018

Pinecone is a great way to make a few extra dollars. Thier surveys are easy and they don't overload you with them. Once you do the survey it pays well. $3.00 per survey which is good money compare to alot of other survey sites. I would recommend joining up with them.

Thumbnail of user rodrigod5
83 reviews
174 helpful votes
April 19th, 2016

PineConeResearch is a great company if you like taking surveys in your spare time to earn some extra bucks. There's no pay out minimum, payment is quick (less than 5 days if you choose PayPal option) or you can exchange your dollars for item in its rewards catalog. Survey opportunities are often and pay you at least $3 for around 10 minutes of your time. It's not like other sites where you have to spend an hour for lousy 50 cents. PineConeResearch is awesome, pays well and won't spam your inbox like Toluna.

Service
Value
Quality
Thumbnail of user darrells40
3 reviews
5 helpful votes
March 25th, 2017

No disqualification paid 3.00 plus every survey the survey is beginning to come in slowly at first but once they pick up it's lovely

Thumbnail of user aliciag37
2 reviews
3 helpful votes
March 22nd, 2018

PineCone Research is an awesome company! I've been doing surveys and product testing with them since 2014 and I still have yet to have any issues. I especially love that if you have any questions there's a real person that you can email and she emails back!

Thumbnail of user lauram3943
1 review
1 helpful vote
January 14th, 2024

Let's see I used to get surveys and would be able to fill them out completely. Now I've gotten. 3 surveys and wasn't able to complete any of them. Either because the survey never loaded or it kicked me out from the survey. So quite frankly this company has gone downhill. I'm not sure if it's their website or the people behind the company. They aren't willing to fix anything because I've told them and they say it's my fault. Why I can't complete any of the surveys. It isn't my fault at all they just don't want to listen to anyone.

Thumbnail of user danab68
3 reviews
9 helpful votes
August 20th, 2018

This company delivers great surveys, not frequent but at $3 each rewards do mount up... Never disqualify as surveys are legitimate... a seamless experience

Thumbnail of user dawnh113
2 reviews
3 helpful votes
February 21st, 2018

I've been with PineCone Research for over 16 years and have enjoyed both the surveys, the testing, and the cash :)

Thumbnail of user jessicas94
6 reviews
102 helpful votes
November 27th, 2015

I was hesitant joining, as I have encountered many scam sites. I really have to give them "props"! I wish every survey company would take a few notes of how PineConeResearch operates HONESTLY. Here is my review:

PineConeResearch is a real research company for Top Brand products. There are no videos to watch, sites to click on or offers to complete.

Simply, complete your profile and if you are a match for a prospective survey, you will be asked to participate.

Surveys pay minimum of $3/300 points, are fairly quick usually under 10 minutes? Minimum Paypal is $5 and paid within 24 hours on a week day. I am not sure if Paypal is available automatically? I know I was asked to accept a check initially, then was approved for Paypal.

Surveys: a few a week depending on your demographics
Participation is voluntary. You can opt in for daily/weekly depending on your availability. You can also opt for "Vacation Time" wherein you will not be sought to participate.

Although participation is voluntary, if you are not active, you do run a risk of being "booted". Understand please: they are serious about data collection, as they should be. If you cannot give honest accurate data, there is no use for you to occupy their space.

If you get booted from a survey via internet connection. Log back in and pick up where you left off! I like this- its better than starting over or not being able to complete as some other sites are.

Testing Products: 50/50 the survey you will take could include testing a product. My 1 quirk: I never know when I am going to receive something, because every survey will always ask whether or not you are willing to try. I am always willing to try anything once.
I have yet to be disappointed. I usually receive a Test Product every month, based on a survey I took. Wide variety of full size products, pets, family, household, etc.

Confidentiality: I respect this and aside from my immediate family, I do not share information or products.

Customer Support: They are always helpful to answer any questions. Don't be afraid to ask questions. Turn around has been so quick or at the very latest within 24 hours.

Computer or Mobile: I haven't had an issue taking a survey on either. They don't care where you log in from (work, school, airport :) as long as you can honestly complete the survey.

Tip for consumers:
My best advice: Be helpful, honest and get paid, pretty simple. Fake it and you will be booted/not asked to participate.

If I were a company looking for data about my products or prospective ones, I would hire PineConeResearch to give me the best possible data.

Service
Value
Thumbnail of user valj2
1 review
2 helpful votes
January 31st, 2013

I like this website. The surveys they send to me are interesting. I like the fact that there is instant approval to take a survey; no long pre-qualifying survey from which you are then rejected after wasting time answering questions.
I hope to test some of the products surveyed on their website.
I also like receiving cash not points(that take forever to build up) for my time. This site is a keeper!

Thumbnail of user laurag22
3 reviews
4 helpful votes
May 5th, 2013

Almost always qualify for each survey, payout is almost immediate (depending on what you want), interesting surveys

Thumbnail of user karar
2 reviews
47 helpful votes
December 14th, 2010

This is definitely a reliable website. As Donna said, they give you 3 dollars per survey which you can have them send to either your PayPal account or through a check to your home address. They approve each survey the day after it's taken (excluding weekends), and the checks usually arrive within 3 days of the survey's approval. Although I have heard they send out samples to try and review, I haven't received those yet. But I have received 6 survey invitations along with $18 and I just joined in early November! I would definitely recommend this site to those who have time to do a few surveys & earn a little extra cash.

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