PlantsGuru

Pathetic experience overall, they cheats people. In the July I placed an order worth of 1000 Inr. Didnt received any update on my delivery after mailing them multiple times. September end I received my incomplete order, out of three plants received two of it that too one completely was died n other one in pathetic condition after sharing images and asked for the paid money back of incomplete delivery they said they'll process but yet no luck.
They big frauds and should be reported and blocked soon

I was working for that company I went outside to get a case of water in my car cause it was 105 deg the brothers of the owner came to me and screamed to me why I went out side till him I kneeled water he dint care these people are very rude we were working with 110 deg weather bad management

I have ordered plants almost one week but no one responding amount also debited from my account & even I'm calling couple of times

I had placed an order for Rs1500, didnt get my items and they just dont respond to calls. Please dont order from this website, you will just loose your money. If I had seen their review here, I wouldnt have ordered it.

I ordered three Hydrangeas from Plantsguru on the 22nd of February - a week later when i had not heard from them after a week, i tried contacting them and got no reply on the listed phone number. When i checked the reviews here it made me nervous. Suddenly today I got a call from the courier saying my plants had arrived. The plants are healthy and beautiful. I am not giving them 5 stars because of the non existent communication and customer service.

I ordered almost $200 of essential oils and they were delivered broken. The box was not opened so that told me they, mailed the items damaged. There were at least 3 or 4 broken bottles in the box. This company scammed me. They don't answer the phone and when I finally received a response email they said they were not going to do anything about my order. I through the items a way after a few days of not receiving a call back. I was not going to keep a box of broken glass and the awful smell of all those essentials oils. I would never an hurt another small business but after reading some of the other reviews this company should be shut down. I am going to try and file a complaint with the Chamber of Commerce. Every company can make a mistake but this company keep doing the same thing to other small businesses.

They are total scam the quality of plants is very bad these are the plants i got today. Dont buy from them total wastage og money

I got a withered plant for 400bucks a Persian shield really disappointing moreover they don't correspond with u

I don't know why most of the people were dissatisfied with plantsguru... it's a very good online nursery, I was a bit scared during my first purchase after reading such reviews. But I bought plants several times, packaging was good, plants were healthy and of good size every time and they use standard courier services like delhivery or FedEx... I will purchase again definitely..

The African Violet plant was too weak to survive the strain of the journey. I am praying that the Fittonia will live. I appears to be healthy. But I am keeping my fingers crossed for the Hydrangea plant which came slightly damaged.

Order NO.
Order ID Status Date Added
#******* Shipped
2022-10-01 09:15:25
No of Products 3 Bandana Muhopadhyay
Cost Rs 1,167.30

Order No:#******* for flame vine, dead plant received after 10 days. Pathetic customer service. No replacement sent. Fake site.

They don't respond to emai, online chats, phone calls. They don't care about the customers. Suggest not to get from this site. Loss of Money Time and the end you will end up with frustration

I had purchased a number of plants from the site but not a single one reached me. Most untrustworthy & unreliable.

I ordered plants worth 3000 bucks and I haven't received anything. Moreover, they are not responding to emails. The number they have mentioned on website is incorrect. So I'm not sure how I'll get the refund for that amount.

They have a pathetic customer service. Nobody responds to your mails inspire of constant follow ups, the contact numbers don't work as no one picks up. I am no more ordering from this site as many of the plants were incorrectly delivered and they are not even responding on the concerns raised for over a month now.

The order for straw berry plant was placed on 31-10-2020 Price Rs418 and received on 13-11-2020 plant dried dead and even root rotten, I have uploaded the 2 photos after receiving the item via e mail yesterday to replace or refund till now no response hope proper action will be taken REF: Delhivery - ************** 2 photos uploaded
Manoj Bhattacharjee
Ph *******286 e mail *******@rediffmail.com

Had bought two plants while one in Lime green matched exactly with internet image the other Electric red is far from the expected as shown on internet. Posting both images as shown on internet and those received n grown for 2 months now.

I ordered an indoor english Ivy which was sent in very good condition. Hope to see it grow. Will definately order somemore from you.

Do not buy from them. Just don't. My order was recived damaged. Them company promised to replace but every time you speak to them all they say is they will replace but nothing further. No reply on mail no confirmation. Once order is placed and recived on your end they will not help in any way.

I have order plants on May 24 but until now it's not delivered and no response to call or message. Even no updates in portal.

I have ordered several times from their website. Plants are mostly good. But once I received a damaged plant. Wrote to them immediately but got no response. They don't pick calls either. So in case you get damaged goods don't expect any replacements or refund. Won't be ordering again.

Order placed 5 July, 2020. Package still awaited. No updates at all. Customer care no defunct and sham

Excellent big plants, very good condition, package also superb with fastest delivery and that also with low cost thankyou plant guru. Going to book more hoping the same service so one thing i learnt a lesson dont believe the reviews i had a different experience so happy with their plants used to buy from many other famous sites but i got a very big plant from this site only