PlatinumTaxDefenders

I joined Platinum Tax Defenders when I found I was in a situation that I couldn't free myself from. I randomly found their website in 2018 and was overwhelmed with the way they meticulously handled my issues and gave me peace of mind.
They are my go-to tax people and I use them annually. I can only give them accolades for the assistance they have provided. I can sleep at night knowing that they have my needs in their best interest

I hired this company over 2 years ago to settle my tax dept and have paid over $3k and they never did anything for me and now I can't reach anybody by phone or email and still have the same IRS Problems that I had initially. This is a terrible company with poor customer service I would have done better just working directly with the IRS myself and now I'm stuck and have no clue on what to do please do not use this company you will regret it!

They thought my tax was a problem with Denver not Delaware... they kept on moving my case to other agents... then they both left and i got a resolution letter of 16k more than owed. They never looked at my returns and put the issue together. I took sometime off and got it resolved they offered me a 100% guarantee. Ohh and no letters they say there phone system is backed up and an acceptable history trail...

After several years of working with this agency they've done absolutely nothing but want to charge me an excess of over three thousand dollars And after I pay them all of that they wanna get another credit card on files with and continue charging me without finalizing my returns it's been a total waste of time they relocated from simi Valley 2 Las Vegas and they've been changing case workers after case workers, being nothing but a joke now all their phone numbers are being disconnected and they're not replying to emails or anything what a waste of time please do not trust this agency and do not give your hard earn money to them It's a rip off, One of the case workers named brandon stop talking to me, no return calls, voice mails nor return emails, because i refuse to give him another credit card to continue charging me for unperform work, until they finish the work that I had already pay for that they never finish, finally got this call from another case worker Kisha started working with and she agreed to send me my returns in the mail but it never happened nor was ever received so I waited 1 week and try to call her and her number is disconnected, I have call every possible number there is on line for platinum tax defenders and every Point of contact to reach them with no luck, my honest advice, so many complains means a lot due your self a favor due your due diligence and research very well the company you work with, Because the last thing we need it's another headache it's about enough dealing with I r s don't deal with jerks like this agency ripping people off.

I was in a payment plan with the IRS when I owed again and got kicked out. I contacted Platinum and they determined that I qualified for a hardship. Now I don't have to make payments anymore. I am so relieved because it was truly hard on me to make those payments. They are also working with me to help me with my exemptions so I don't owe again and I don't have refunds that will get taken from me.

Thank you platinum for getting me out of an impossible situation and a nightmare with the IRS. I really cant believe it.

I received exceptional customer services. Their team of professionals made me feel like they would take care of everything and they did. My representative was extremely knowledgeable, and courteous. I never had to chase after him for questions or responses. He made me feel like I was the only client. Everything he said he would do, he did. This was the kind of personal service we all would like to receive, but unfortunately, more than don't. I gladly recommend Platinum Tax Defenders, if you are looking for someone to help you in dealing with the IRS. I did and it was the best thing I did.

Most of these negative reviews are Fake and you shouldnt pay any attention to this B. S. PTD is a Good company!

They helped me a lot. I just did not know what exactly I would do if I did not hire them, I received a wage garnishment letter and although it was tough on me to come up with the money to pay for their service, it would have been so much worse if they didn't stop the garnishment for me. Great job!

I would just like to say thank you to platinum for helping me you guys are amazing. My tax situation was done in a professional and timely manner.

The people at Platinum were very helpful and knowledgeable. They were very patient with me while I tried to find my paperwork to file my taxes. I was very pleased with their service.

I really appreciated Platinum Tax Defenders help with my tax situation. They submitted an offer in compromise and prepared 4 years of returns. They were always there when I had questions throughout the process. It gave me peace of mind to have my tax problems totally solved by experts and they saved me a lot of money. I highly recommend their services!

I trusted Platinum Tax Defenders with my taxes for years and will continue to do so. The staff who's handling my case was very patient. I am not knowledgeable when it comes to taxes and usually just send them any documents that I received from the IRS. They are always offered to explain any questions I had which were very helpful. I would definitely recommend Platinum Tax Defenders!

My experience with Platinum Tax Defenders was really nice since day one. They helped me to understand my situation, what would be the best resolution for my tax issue and was there for me every step of the way. Platinum Tax Defenders did a wonderful job taking care of my tax problem and I would definitely recommend them to anyone that is dealing with IRS problems.

Platinum tax defenders are awesome! They saved me a couple of grand. I am completely lost, but Platinum tax defenders stepped in and took control from start to finish. My experience with them was very rewarding. The customer service was outstanding. Everyone that handled my case was very professional. I WOULD HIGHLY RECOMMEND!

I truly don't know what I would have done without Platinum Tax Defenders. Thanks to their Enrolled Agents I now feel HOPEFUL for my future. They negotiated on my part and brought me tax relief!

I used platinum tax, I had to pay them a $1000 to do nothing, my taxes were the same 5,165.44, the only thing they did was set up monthly payments of 118.00, which I could have done myself but for 100.00 a month, and I could've sent that 1000. 00 to the IRS...

I owed the state $26,900 and called Platinum for help. They resolved my debt by placing me in a payment arrangement. I am so happy that I didn't get garnished and was happy for the sweet staff at Platinum. They were very helpful in helping me fill out the various forms. I would recommend them to anyone who owes.

This company has been working with me for a while, took a significant amount of money and now all numbers are disconnected. No response to emails and text do not go through. Now I have to start all over.

I made it my mission to let everyone know how this fantastic company has helped my husband and me. We have been struggling to pay taxes, and year over year, the back taxes, penalties, and compound interests by the IRS accumulated to be over $65k. But Platinum Tax Defenders, helped us negotiate with the IRS and got us approved for an offer in compromise program and reduced our taxes to less than $1k. We can not thank you enough for all you have done and this financial freedom that we couldn't have gotten without your help. We highly recommend this company to anyone who has any tax debt.

If I could leave a review of negative stars I would! I was upset I had to even give them 1! It took them over a year & within that year very little communication. The lady assigned to my case never answered my questions, she had to call me back because she had to "discuss it " with someone else! She had no knowledge of my case! I paid them $2200 for absolutely NOTHING! In the end they did my taxes all wrong! I now owe all this money that was not shown to me when they sent me the finished papers they filed. Don't be fooled! When we enrolled we talked to a man who seemed knowledgeable & felt assured we'd get answers & help, then poof never heard from him again until a year later when he wanted MORE money to help us work on our state payment plan, says it wasn't included. He called, texted, emailed every contact he had for us then. I dont write reviews often but if I can help anyone who was looking for help, THIS IS NOT IT!

I called Platinum after I called other companies who told me I didn't owe enough to help. Platinum was happy to take my case. I owed $6K and had a notice that I was about to be garnished. They stopped the garnishment and put me a payment plan I could afford. I had so much relief knowing that I didn't have to do this on my own.

I wanted to share my experience with Platinum Tax Defenders in my humble opinion, they are simply the best tax firm. I hired them to resolve my IRS tax issues and they did a great job.

I owe IRS so much money that I could not afford to pay, Platinum tax defenders offered me a payment plan which now I could afford to pay. Thanks to Platinum tax defenders.