Plato's Closet

Twice I have went in with 2 to 3 bags of clothes, some that I purchased from there, but I was told 5 minutes later that they were looking for teenage clothes. College students are adults. Why can't older adults like the same style? Why do you sell clothes that everyone can buy but don't except something if the customer looks old? I watch the same thing happen to the woman in front of me.

After waiting over an hour I was told my close which was sundress etc. was to mature for their store however there were similar ones but mines came from Dillards and Macy's with most of the tags. How ignorant can they be? They were not old folk style clothing but they were well made.

When the store promotes a special event sale on social and you want that specific item and it's already sold. Don't promote items if they are not going to be available on your special event day. Staff was some what helpful. If you're going to keep doing the events and post them on Social place the items out on that specific day. Your staff cost me time and money because of the procedures.

I can see why I have many problems. I read all the reviews and they're worse than mine. So now I'm gonna complain. I brought in a whole bunch of clothes and I waited 20 minutes here. 30 minutes here finally came back they didn't buy anything from me they said, and insult to my daughter that she buys old, granny clothes, and they are from American Eagle and they were very rude sarcasic and immature. Long nails like 3 inches dressed unappropriate I said your store will be closed in about six months with all the criticism and I'm not the only one I give you a below zero. Hire employees that know what they're doing and that's considerate for others. Don't get children working there. I'm glad I'm not the only one because I see it you guys are so snotty.

Plz Don't do business with Plato's closet, this store 2135 Gallatin, Hendersonville, Tn I had tote full of New Clothes with tags on them, they tried to say they were kids sizes. I have 5 teen grands, The pic below offered me $7.79 for 2 $150 items. They said, they were looking for 'casual' clothes. I don't know what Levi's jeans are, but casual?, sz 4/5 distressed jeans, tried to say some had stains on them. They're new, tags on them, in a tote with the lid. ( as above) when I asked to speak to a manager. They claim she was gonna say what they said. Tried to say some came from Walmart. I don't even shop Walmart. Because I asked questions, they didn't want to talk. I took my things in tote & left. Don't Ever have to worry bout me doing business with them. I told thrm, I would be doing a bad review

I had a wonderful experience shopping at Plato's. The space was clean, organized, and inviting. Most of all the team was great. More specifically, the one worker, Glory, was very friendly and helpful. She helped me find what I was looking, opened the fitting room, and checked me out. She even gave my son a sticker, which made his day. 5 stars all the way!

Plato's closet is a place my daughter loves going to, in either Tucson or Vegas when we've visited. I took some of her things in to sell after seeing the items they take and I took 15 items and they said they could use 4, and said it was what they thought their customers would like. The four items they kept, were a sweater used once and in great condition, as my daughter just changed her mind. The other three items were denim shorts, all new with tags on them ($10.99, $12.00 and $14.99) from Burlington. We passed the return date after they didn't fit the way my daughter wanted and it's been sitting in a bag since. The offer for all 4 was $11 and cents. I thanked the nice young lady and said my daughter could sell it in our town yard sale for more or even gift them to friends and feel better about it. She will never wear the sweater so we took the $2.83 and gave it to our 9 year son who was elated. Anyway, I'm not sure how Plato's Closet determines what to price their things, but an average of less than $3 per shorts just seemed crazy.

Great selection! Love coming here! I always have a go to place this is it! Thank you for always being there when I need it!

Don't ever go here. Short ball you on everything, you could bring them a Gucci belt worth $900 and they will give you $10 bucks lol and that's the honest to god truth. Terrible service too! Young arrogant judgmental women that only buy what they will wear. Rude as well, have you wait all day to the point where u have to walk in and they tell you that your clothes are ready. PS ( they don't tell you your clothes are ready because they want you to leave them there till close, and then keep all your items, so you can't get no money back, only store credit if you don't pick up before close. SHUT THIS PLACE DOWN. They don't know good items even with a price tag on it, and I brought them plenty with tags, never worn. This low down dirty store won't ever get business with me again.

Always friendly smile and helpful employees with every visit! I sold my items and rec'd 63.00! Always a good day when we go to Plato's!

Some clothes have stains and I did see some with holes. This is a lot of worn out stuff. Won't be back. Longview Texas store.

I've been selling there for a long time but this girl with the heavy black bangs and heavy makeup from the 70s said most of my clothes were from last winter, really? So they want the clothes you bought this winter - good luck with that. I refused their silly offer and donated the clothes to Hope's Door.

It's not fancy, but you shouldn't expect fancy. It's clean and most importantly, it has a ton to choose from. If you don't see what you need, come back in 2 weeks for a whole new store.

Really organized, friendly service! Good quality clothes, and clean dressing rooms. Cashier was patient and quick.

Fantastic store! Coming back soon! First time here today and definitely not my last! Great staff too (Thank you Alliey)

I stopped in to look to see if I could find something to wear on a date night. I was looking through the racks and Alex came over to help me. She was so nice! The smile on her face made me want to smile. We were able to find me an outfit I was really happy with for a great price!

Took 5 trash bags, 11 coats. Within 20 min I was notified they were done. No way they got through all that within 20min. We got there about 6:15. Was notified at 6:30. No way. I liked the store saw some things I liked but will not go back or recommend.

I sell sometimes at the Orland place. And what a difference in organization and nice employees. ( mason) Also, the new manager, Aisha is the sweetest. She took care of my item items right away.

Employees accused me and my friend of shoplifting. This place sucks I mean I don't think looking at sunglasses and jewelry is illegal- employees said that someone told them that they saw someone stuffing jewelry in pockets, me and my friend had been over by the jewelry for a while looking at everything. We got stopped on our way out. The fact that we are both minors (with an adult) makes everything worse, I don't think your $#*!ty employees should be accusing minors of shoplifting?

Every time I go in the employees are rude and not helpful. They act like they could care less to help customers. When you bring in items to sell that they say they "need" they don't take anything or hardly at all and only want to pay their friends good money and not other people who bring in good items. I love platoes options but this store needs major help in all areas. Since when do resale stores want $50 for an item that they gave $2 for? Ridiculous.

I took my good clothes to the store and they selected high brand clothing and gave me $6.50 for expensive clothing. I didn't expect that my items would fetch so little I felt cheated. They do not allow you to watch their evaluation process and they do not disclose the items they selected. I think it's not good business to deceive the supplier never again will I take anything there I'd rather give to charity.

The store had a strange smell, not inviting,when entering the store. Staff were questionable and rude. We'll take things to the Wisconsin store from now on. The men's clothes mostly summer?.

I took a box full of clothing where some things still had tags. Most items were from tj maxx. They took nothing writing the word pass on my receipt. As I picked up my bag, I noticed multiple bags of clothing next to mine with the word "pass." What's the point of a used clothing store that only takes items less than 2 years old. Then you see what they're selling and some of the clothing is completely worn junk. I don't understand at all but I will not waste mine time stopping there. If you need to sell, download Mercari!