• PlayerUp

PlayerUp

Overview

PlayerUp has a rating of 3.74 stars from 266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerUp most frequently mention way ticket, customer service, and game account. PlayerUp ranks 3rd among Video Game Mods sites.

  • Service
    119
  • Value
    99
  • Shipping
    75
  • Returns
    87
  • Quality
    93

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 69.4%
Positive
134
Neutral
2
Negative
57
157
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The website has middleman service, but it's actually a scam.
  • It's a scam site just to be clear - they have no intention of paying.
How would you rate PlayerUp?
Top Positive Review

“Just recieved my first 2 orders payment. A great site to buy and sell gaming accounts”

zubair j.
3/5/24

My experience with PlayerUp has been generally positive after completing two orders and receiving a $17 payment. While I encountered some issues, the platform efficiently resolved them. However, there is room for improvement in their response time and contact support. Overall, PlayerUp provides a user-friendly interface for buying, selling, and trading virtual gaming assets. Order ids: Order 1:*******098 Order 2:*******051

Top Critical Review

“Disappointment And Regret”

Kirk W.
3/30/24

The website has middleman service, but it's actually a scam. I sold an account there, the buyer left, and only myself haven't got anything. The supposed trustworthy Middleman stalled every deadline and ignored every plead. They have the money and I'm pretty sure without honest intentions towards me. I've learned that other victims are organizing in SNS and I'm sure this website is going down one way or another. Just spread the word and thanks to the people who care.

Reviews (266)

Rating

Timeframe

Other

Reviews that mention popular keywords

middleman service (22) scam site (19)
Thumbnail of user zubairjammu786
3 reviews
0 helpful votes
March 5th, 2024

My experience with PlayerUp has been generally positive after completing two orders and receiving a $17 payment. While I encountered some issues, the platform efficiently resolved them. However, there is room for improvement in their response time and contact support. Overall, PlayerUp provides a user-friendly interface for buying, selling, and trading virtual gaming assets.
Order ids:
Order 1:*******098
Order 2:*******051

Tip for consumers:
Great site. the only thing they need to improve is their UI/UX and response time . Overall, its great site to buy and sell accounts

Products used:
I just sold my 2 accounts here on playerup worth of 20$.

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user kirkw201
1 review
0 helpful votes
March 30th, 2024

The website has middleman service, but it's actually a scam. I sold an account there, the buyer left, and only myself haven't got anything. The supposed trustworthy Middleman stalled every deadline and ignored every plead. They have the money and I'm pretty sure without honest intentions towards me. I've learned that other victims are organizing in SNS and I'm sure this website is going down one way or another. Just spread the word and thanks to the people who care.

Thumbnail of user erics202
Jason W. – PlayerUp Rep

Status - Resolved

You haven't been scammed at all. You can contact live chat if you need further assistance.

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user khangp5
1 review
0 helpful votes
April 8th, 2024

Its been 5 days and i have not received my payment yet. Its my first time ever using PlayerUp so please give me good experience so i can trust this website for more businesses.

Edit: this is actually the 7th day, I got a messaged that 652 dollars is scheduled to transfer to me in 1-92 hours, still not sure how long it would take more. Also you guy said it costs free for transactions. Then Why i only receive 652 out of 750 dollars from my transaction? Where did my 100 dollars go?

Edit: Got in touch with telegram chat. This is now 100% resolved. Good rebound.

Service
Value
Shipping
Thumbnail of user erics202
Jason W. – PlayerUp Rep

Contact Our Live Chat

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user amym3554
1 review
0 helpful votes
March 23rd, 2024

I bought an account yesterday and since then the money has left my bank account but as of yet I've not even received a email to confirm my purchase, I have no transaction ID either so I'm sat here just twiddling my thumbs $300 down and no account. I've messaged middleman in multiple different ways even in the urgent messages link they have left on other posts and got nothing back but an automated message,the only person that I can communicate with was the seller and they even think it's odd. If I can get this sorted ASAP then that would be great I didn't want to put this review up but I haven't been left with much of an option.

100% resolved.

Thumbnail of user danieln1375
1 review
0 helpful votes
February 6th, 2024

Great platform for both buying and seller. Some of the pros:

- Flexibility / No Restrictions

- Can sell directly or through middleman

- Fantastic support when they directly communicate with you

- Safeguards both buyers and sellers through middleman

- Some of the moderators are really good at what they do

- They keep improving and upgrading their site

- Buyer protection really works

- Never had any issues ever receiving money here

- Easy to find new buyers / good tools Some of the cons:

- Need more automation

- Improve speed

Overall fantastic site. Just be patient. This is based on experience using them as both a buyer and seller.

Tip for consumers:
PlayerUp Website

Service
Value
Thumbnail of user enigmae1
1 review
0 helpful votes
February 29th, 2024

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person. I have confirmation of payment Greetings, Dominik Telka

Problem is solved, i made a mistake. Middleman answear really fast. Im happy right now :)

Tip for consumers:
Midman

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user dominikt14
1 review
0 helpful votes
March 1st, 2024

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person.

I have confirmation of payment Greetings, Dominik Telka

Problem is solved, i made a mistake. Middleman answear really fast. Im happy right now :)

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user timothyd1000
1 review
0 helpful votes
March 18th, 2024

I have done like 4 sales as a seller on this site and I think it's safe to say I'm satisfied with it. So far I haven't got scammed and the MM transaction process is smooth that I could give game account information under less than 24 hour after 3 Way Ticket conversation were provided. Middleman system provides enough security checks that I have no doubt giving acc info like that. Although, my payment got delayed sometuimes (I probably did something stupid during the process lol) but got the money nonetheless so I'm happy. Keep it up!

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user dylanv180
1 review
0 helpful votes
February 10th, 2024

Retracting my previous review and adding context because PlayerUp did refund me when initially I thought they didn't. My new revised review here:

1. PlayerUp will refund you if you deal with a scam seller but like 90% of the sellers I contacted on here are sketchy or scammers.'

2. Very quick response from the support team once you get ahold of them, in addition they were very helpful and friendly. Would definitely recommend this website to those who are looking to purchase an account for any particular game. A++. However be aware don't even bother dealing with sellers directly here they all seem sketchy.

Tip for consumers:
1. Company will refund you

2. Sellers are sketchy

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user salab2
1 review
0 helpful votes
February 11th, 2024

The only place to safely buy accounts. Buyer protection got me my money back after being scammed by a seller. 100% paid back in full. Highly recommend this service. Buy safely with peace of mind.

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

FACEBOOK CHAT SUPPORT
https://m.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user zantorianmks
1 review
0 helpful votes
March 5th, 2024

I've gone through PlayerUp and sold a game account, back in September 2024. It took about 1 month for them to credit my so called MM wallet with fund, which I then withdrew to my E wallet. Since then I've been waiting so long to get the money that supposed to be only passing through them.
There's no slightest transparancy in their process, I messaged them countless of times but they'll find excuces to stall the process
So this is a warning for those who want to sell on their site and using middleman service, Beware you would lose stuff instead of getting money.

PS: The issue has been resolved

Thumbnail of user saraivaluis631
2 reviews
0 helpful votes
April 18th, 2024

I don't have words to describe how good was using Playerup to buy an account. It was far beyond good it was wonderful... Once I bought my account, immediately after I got assisted by the middleman witch helped me in a very friendly way. Also he assisted me in everything.
This platform really deserves my 5 start rating if not more.
Thank-you, Thanks!

Thumbnail of user kurtisj15
1 review
0 helpful votes
February 6th, 2024

I paid for the account SWGOH and within 48 hours i have not received any follow-up steps. I have written to Middleman support and no reply has been provided. The problem is not solved. I'm still expecting fast reaction from the platform stating [USER=*******]@World[/USER] most secure P2P account market place@

Edit: I have received a reply from PlayerUp and they have already opened a 3-way ticket with the seller. Thanks

Service
Value
Shipping
Returns
Quality
Thumbnail of user ss1214
1 review
7 helpful votes
February 6th, 2024
Verified purchase

THIS SITE IS COMPLETE GARBAGE. If you have a nerdy hobby that wastes money and time, this is the place to go :) I used their middleman service and sent money to a seller in June, but the seller didn't get paid until December. The seller and I kept messaging them, but were ignored every day. I hope there are fewer victims. Don't use this crappy site! No matter how many excuses these $#*!s come up with, it doesn't change the fact that I paid in June and the seller got paid in December. :))

Tip for consumers:
NEVER USE THIS SCAM SITE

Products used:
reddit account

Thumbnail of user erics202
Jason W. – PlayerUp Rep

Status - Resolved - How Were You Scammed?

1. You were fully paid for this transaction

2. How were you scammed when you received exactly what you sold the account for?

Not sure why you opted to defame us here misleading everyone when we did nothing wrong to you. When we tried to reach out to you by telegram chat, it seems you blocked us.

Thumbnail of user marioarmandb
1 review
1 helpful vote
November 18th, 2023

All fixed now. Also they're online but not responding? My id: I S oLo Its been 5 days and i have not received my payment yet. Its my first time ever using PlayerUp so please give me good experience so i can trust this website for more businesses. I got a messaged that 652 dollars is scheduled to transfer to me in 1-92 hours, still not sure how long it would take more. Also you guy said it costs free for transactions. Then Why i only receive 652 out of 750 dollars from my transaction? Where did my 100 dollars go?

Service
Value
Shipping
Returns
Quality
Thumbnail of user evans809
1 review
0 helpful votes
March 19th, 2024

I recommend this platform for buying/selling your online game/social media accounts. Had a prior issue regarding payment transfer but support/middleman reached out to me and was able to resolve it quickly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user richardas1
1 review
0 helpful votes
March 18th, 2024

100% resolved! Seems to be a great site. However the 3 way ticket never started after we confirmed price and buyers funds are still awaiting approval after 7 hours. I have contacted MM support and got a bot response. I am hoping to be this resolved asap.

Thumbnail of user erics202
Jason W. – PlayerUp Rep

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Thumbnail of user filippoc16
1 review
0 helpful votes
October 8th, 2023

Great site they responded very fast, previous issue resolved Just remember, patience is the key guys Playerup is the best website for seller, buyer and trader and if you ever see scam just report them playerup take super fast action to those scammer! The best way to trade is through middleman to avoid scam!

Also I had a googlepay related issue. They fixed that as well. Thought I had to send my ID but apparently not the case. Googlepay will auto approve the payment and do verification themselves. This is the payment method you should use if you're paying through playerup.

Service
Thumbnail of user ivicap
1 review
0 helpful votes
October 21st, 2023

I have sold over 100 accounts because of this site. Thank for the years of support and providing a platform for us sellers to make money on.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ricardoa252
1 review
1 helpful vote
March 26th, 2023

I was buying a Warface account through PlayerUp, and it went great - the middleman instructed the seller to give me all the information and it only gave money to the seller when I confirmed with them that I have taken the full control of the account. It's safe, and efficient. If you are looking to buy game account, definitely worth having a shot!

Service
Value
Quality
Thumbnail of user shawnn182
1 review
0 helpful votes
February 24th, 2023

Good safe service. The system for trading with middleman is very safe and effective. Had some issues with customer service and waiting on replies on support tickets I placed, no issues with middleman at all. Jordon from customer service got a hold of me and straightened everything out. I must say, I have never had a web based company call me to assist and he went above and beyond to help me straighten out all my issues, Jordon gets a 5 star. I'm in the customer service industry, I know when someone gives a shat or just provides some fluff and a hand job. Or he's just that good and can fake the words but provides the meat and potatoes. Either way 5 star lol. I look forward to using your services again. Shawn N

Service
Thumbnail of user foadb1
1 review
1 helpful vote
March 13th, 2023

They reached out and were very nice and help me out. Recommended. Really nice costumer service…. 5 out of 5

Thumbnail of user coltonh47
1 review
1 helpful vote
May 9th, 2023

Was able to fix the issue through tg chat. All good now.

Once you get movement going with the company, they're great. Recommended 9/10

Service
Value
Shipping
Returns
Quality
Thumbnail of user ernestr154
1 review
0 helpful votes
June 29th, 2023

Sold my account 2 days ago. No payment was sent. No reply from support. I really need the funds here. Not recommended.

Contacted support on telegram chat. Issue is fixed. Payment received through Skrill for full amount.

Products used:
Mm services

Shipping
Returns
Quality
Thumbnail of user gamecomedyone
1 review
0 helpful votes
April 8th, 2024

They asked you to pay 50$ to continue the trade due to « policies ». When i asked why, he was totally incapable of answering me. Total scam, please avoid or you'll just lose your account

Service
Value
Shipping
Returns
Quality
Thumbnail of user erics202
Jason W. – PlayerUp Rep

DO NOT PAY THIS FEE IT"S FROM A SCAM PHISHING EMAIL

Go Here: https://www.playerup.com/threads/fake-middleman-scam-email.6156836/

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user erics202
Jason W.
Typically responds within 23 days
Before posting here and for urgent issues, please create a new ticket here first so they can resolve any outstanding issues by copying and pasting this URL into your browser:

Http :// www.playerup. Com/conversations/add? To=Middleman&title=Super%20Urgent%20-%20Delayed%20Payment

How do I know I can trust these reviews about PlayerUp?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.7
266 reviews
Have a question about PlayerUp?