• Popzora

Overview

Popzora has a rating of 2.67 stars from 904 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Popzora most frequently mention credit card, and return policy problems. Popzora ranks 76th among Women's Clothing sites.

  • Returns
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

  • Very good shopping experience, they have cool clothes and everything that i have buyed from them its good quality
  • This online clothing store has very good selections of dresses and accessories, easy shopping.

Critical highlights

  • Popzora earns 0 stars for all around horrible customer service.
How would you rate Popzora?
Top Positive Review

“Professionalism and exceptional customer service”

Floriana B.
1/25/20

An amazing experience with this store. After hesitating to buy so much for the stories I heard from friends using other websites, I finally gave in. From beginning to end, this boutique showed professionalism and exceptional customer service with clear instructions and received quick responses, it was a simple and quick process. Highly recommended.

Top Critical Review

“Beware of this misleading... false advertisement online store!”

LYN D.
1/13/20

This clothing online store is misleading! They will show us the many beautiful selections of clothing and the prices are in dollars... not cheap prices! But they are awfully different when they shipped them to u! I had spent over $100 to many beautiful cotton coats but received rag looking coat! As u can see on the left, that is what they advertised and on the right, that is what I received! False advertisement and I paid almost $30 on that cheap coat. No! They won't let you return it because they will delete all the item pictures in your order email and won't give you any thing to contact or email them for return. Lucky, I took a picture of this coat on their online store for all u people to see the big difference. It will be the first and the last time I will buy from this company! Also, don't believe those many 4 or 5 stars given to this company. They are false reviews from their own employees in China located in Europe. Mark my words and it will save u huge amount of $.

Reviews (904)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (23) clothing store (15) customer service (124)
Thumbnail of user irebner
1 review
0 helpful votes
October 22nd, 2019

Efficient service, very fast. The dress was exactly what I wanted. Quick and easy order process. I received my order in a few days.

Thumbnail of user annetter88
1 review
0 helpful votes
December 5th, 2019

I love my new blouse. So beautifully made, so soft, and even smells delicious! My mother will love yours too. I can't wait to show her where I bought them so she can learn to shop online too.

Thumbnail of user florianab
1 review
20 helpful votes
January 25th, 2020

An amazing experience with this store. After hesitating to buy so much for the stories I heard from friends using other websites, I finally gave in. From beginning to end, this boutique showed professionalism and exceptional customer service with clear instructions and received quick responses, it was a simple and quick process. Highly recommended.

Thumbnail of user samanthay17
1 review
0 helpful votes
November 20th, 2019

I ordered a mini denim skirt, I received it a few days after ordering it, the quality is excellent, it fits very well, it is not very small, nor is it very long.

Thumbnail of user ihuenr
1 review
0 helpful votes
January 1st, 2020

My dress is the same as the ones I saw in the photos on this page, it is of good quality, with a double and wide waist band that in turn contains an elastic that does not seem to bother. The print is as shown in the image, very cheerful and current, the fabric thick enough not to transparent.

Thumbnail of user levinag1
1 review
0 helpful votes
November 13th, 2019

Beautiful shirts, I had a problem with my shipment and it was resolved without problems, great help, excellent quality and design.

Thumbnail of user maitenm
1 review
0 helpful votes
December 25th, 2019

The clothes in this online store are beautiful, it has a good price, taking advantage of the prices I can buy more than I expected.

Thumbnail of user madeleinec12
1 review
0 helpful votes
October 30th, 2019

This page is great. My shopping experience was fluid and very positive. Your customer service is very useful and professional. I will continue shopping with them

Thumbnail of user mabelj6
1 review
17 helpful votes
April 16th, 2020

I bought an outfit online and got the wrong size so i did what i had to do to return it but i filled it out so i contacted via email to explain what i did wrong and got the quickest, friendliest and most understandable reply from a girl in this boutique! It makes shopping so much better when you have friendly staff! Also the dress was so beautiful that I will buy it in my correct size when my credit is in my account! Thanks again for making me look fabulous + having the best staff :)

Thumbnail of user mandyb71
1 review
0 helpful votes
November 15th, 2019

I have ordered twice. All perfect, very timely delivery. The quality of the excellent clothes, like the descriptions of the garments. Sweaters and cardigans are fine, but of good quality and warm.

Thumbnail of user kathalinan
1 review
0 helpful votes
November 16th, 2019

Very good quality products, fast shipping, are very consistent with its philosophy of being at the forefront of fashion. I am very happy with the purchase and it is likely to repeat.

Thumbnail of user laurar474
1 review
0 helpful votes
August 12th, 2019

Bad Quality, buying experience and over all experience in trying to return items. These reviews on this site are probably written by their employees. There is no way anyone can have positive experience with this unethical company

Thumbnail of user popzorar
Popzora R. – Popzora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Thumbnail of user acheflowp
1 review
0 helpful votes
November 8th, 2019

I had very good contact on this website, they were very quick with their answers and it reassured me when answering my questions. I am now a happy customer.

Thumbnail of user marcial79
1 review
0 helpful votes
December 27th, 2019

The clothes are of excellent quality, exactly as I saw it on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country, the shipment has taken longer than expected, but not so much, it is worth the wait.

Thumbnail of user caliopew
1 review
15 helpful votes
April 2nd, 2020

I ordered a dress for a party that came very fast and looked the same as online, but unfortunately it didn't fit. I returned the dress to her but I made the mistake of not completing a return form. Underlining this, I had contact with a lady from this boutique by email who was amazing in helping me and always answered my emails as soon as I sent them. She was an incredible help at all times, really fantastic customer service. Thank you :)

Thumbnail of user bettiep6
1 review
1 helpful vote
October 21st, 2019

I received my order and was pleased. It works good and I hope it don't let me down like the ones I ordered from another company. So thanks, they are really cute.

Thumbnail of user joand151
1 review
0 helpful votes
October 14th, 2019

I ordered 3 dresses back in July 2019. I was charge for all 3 at the time of my order. 1 dress came in in September. After wearing it twice it literally fell apart at the seams! I wrote to customer service and advised them that I wanted to cancel the other two dresses and to please credit my account. I have heard nothing! I got a notice that 1 of the dresses was being shipped (after I cancelled my order) That was two months ago and has still not arrived. I will return it in a nano-second. I will never order or even look at their ads ever!

Thumbnail of user isabelt34
1 review
0 helpful votes
March 31st, 2020

I found this online store to buy a dress. The staff was friendly and helped with the sizes and lowered the price to what you could afford. I was satisfied with my purchase!

Thumbnail of user angelaj154
1 review
0 helpful votes
October 9th, 2019

I am completely excited about the products I bought, as well as your kind and competent way of dealing with your customers! His approach to online shopping is completely different and if the quality of his products were not so good as well, it would be a sufficient reason for me to enjoy using them. Thank you for giving me fashion at a good price.

Thumbnail of user tanielp
1 review
0 helpful votes
September 29th, 2019

My order arrived in a timely manner as usual. I love their attention to detail with everything they send, so I always make sure to shop here.

Thumbnail of user valeryb9
1 review
13 helpful votes
April 19th, 2020

Good and reliable website that helps you solve your problem. I have been sticking to this online clothing store for many years and I realize that the quality of the products is maintained as always, but the price has dropped several times which is good. I also see it developing a lot recently, now I can get everything I want from a website that is really useful to me. Highly recommended.

Thumbnail of user duhamh
1 review
0 helpful votes
December 21st, 2019

Website with a really useful customer service, sent me an email about my order and responded very quickly to my questions about my order.

Thumbnail of user edlynb3
1 review
0 helpful votes
October 18th, 2019

In addition to an error and direction, customer service was exceptionally courteous and fast. I will definitely return for future business. The dress I ordered is beautiful! Even more than in the photo. Thank you very much for your quality and expert service. You made me a believer.

Thumbnail of user liliannek
1 review
0 helpful votes
August 26th, 2019

I really like this page, I bought a very nice shirt, it suits my body well, you have to be careful when choosing the right size

Thumbnail of user susanz81
Susan z.
1 review
0 helpful votes
August 17th, 2019

i really love this site, and after friends saw what i got and asked where, they all started buying from here, unlike other sites we've tried, popzora as i described is real, you get what you paid for.

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Company Representative

Thumbnail of user popzorar
Popzora R.
Typically does not respond to reviews

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