• Precision LED

Precision LED

Overview

Precision LED has a rating of 4.71 stars from 4,948 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Precision LED most frequently mention customer service, youtube video, and interior lights. Precision LED ranks 7th among Lighting sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.8%
Positive
9
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • Shipment was fast, the internet site was easy to use, customer service was quick.

Critical highlights

No critical highlights yet

How would you rate Precision LED?
Top Positive Review

“Customer for years!”

Kelly M.
2/28/24

Always phenomenal Customer Service and Quality Products. They are quick to answer questions and give me advice on my installs and needs. I highly recommend Precision LED for al vehicles.I have them on all 4 vehicles in my household. AAA+++

Top Critical Review

“A company that practices in bait and switch tactics cannot be trusted.”

Gino N.
5/9/23

I ordered a LED kit back in 2017 for my jeep wrangler and the dome light failed. The Customer Service rep stated "We did not introduce lifetime warranty until 2019 when we brought in our newer model bulb. However, the warranty information on the web site clearly indicates a "life time warranty" and does not exclude purchases prior to 2019, as follows: "Our lifetime warranty is limited to one replacement only. For example, if you order a kit with 10 LED bulbs, the maximum number of replacements we can warranty is 10 LED bulbs." Please be aware that this company does not stand by their products if they fail. Therefore, I will no longer be a customer of their products, as they do not honor their warranty or written policy(s).

Reviews (4,948)

Rating

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Reviews that mention popular keywords

customer service (42)
Thumbnail of user rayb922
1 review
0 helpful votes
March 11th, 2024
Verified purchase

The website was easy to use. Received the interior LED Kit for my Honda Pilot quickly. Install was super easy thanks to the video on YouTube and tools that came with the kit. I did slightly modify the tools so the blade end was thinner; had trouble getting it into the lens areas. Overall pleased with my purchase.

Thumbnail of user ginon10
1 review
0 helpful votes
May 9th, 2023

I ordered a LED kit back in 2017 for my jeep wrangler and the dome light failed. The Customer Service rep stated "We did not introduce lifetime warranty until 2019 when we brought in our newer model bulb. However, the warranty information on the web site clearly indicates a "life time warranty" and does not exclude purchases prior to 2019, as follows: "Our lifetime warranty is limited to one replacement only. For example, if you order a kit with 10 LED bulbs, the maximum number of replacements we can warranty is 10 LED bulbs." Please be aware that this company does not stand by their products if they fail. Therefore, I will no longer be a customer of their products, as they do not honor their warranty or written policy(s).

Thumbnail of user kellym2708
1 review
0 helpful votes
February 28th, 2024
Verified purchase

Always phenomenal Customer Service and Quality Products. They are quick to answer questions and give me advice on my installs and needs. I highly recommend Precision LED for al vehicles.I have them on all 4 vehicles in my household. AAA+++

Thumbnail of user billh494
2 reviews
0 helpful votes
December 5th, 2023
Verified purchase

Got a great deal on Black Friday. Now the fun part of taking off the front bumper just to change headlight bulbs! Thanks engineers for making it so fun!

Thumbnail of user allanc303
0 reviews
0 helpful votes
November 24th, 2023
Verified purchase

Nice LEDs, I haven't installing them yet, just wondering do you have a installation video. Its plug and play right?

Thumbnail of user jg627
1 review
0 helpful votes
April 8th, 2020

I sent them an email regarding a faulty product. I then asked to have them send a new one and they agreed. The "product" according to them was sent on 03/25, but when I use the tracking LM*******US its still "Awaiting Shipment" meaning USPS has not receive the product yet. Precisionled told me that they sent it the next day where the tracking is not even updating. I sent a follow-up email on Monday 04/06 and they replied 04/07 saying they will send a "NEW" replacement but gave me the same tracking number. Outrageous and very so unprofessional. I will contact my bank later to get my refund, instead of waiting for nothing.

Thumbnail of user harlanf23
1 review
0 helpful votes
November 13th, 2023
Verified purchase

I had the lower light out put light. I ordered this one and it made all the difference in the world. Thank you for a great product.

Thumbnail of user davek985
1 review
0 helpful votes
December 7th, 2023
Verified purchase

Goodbjyff guy hhhuhhhhgg guy tdxvhgvbhhgghhggghghghh

Thumbnail of user anthonyr1891
1 review
0 helpful votes
October 3rd, 2023
Verified purchase

Very good! I have these lights in both cars now. I will be ordering high beams and fog lights soon for our other car.

Thumbnail of user anthonyc2780
1 review
0 helpful votes
October 5th, 2023
Verified purchase

I haven't installed the lights yet and if things go as expected, I'm confident I'll be a satisfied customer

Thumbnail of user gabbyb36
1 review
0 helpful votes
October 15th, 2022

Some of the bulbs didn't fit my 2012 BMW 650I (License plate bulbs, vanity bulbs and door bulbs). Other than that, great look.

Service
Value
Shipping
Quality
Thumbnail of user jr520
1 review
0 helpful votes
April 19th, 2020

I ordered the Toyota Tundra Premium LED Interior Package and the rear cargo led bulbs. When I got my order, the cargo bulbs were missing. I have emailed them twice asking about the the missing bulbs. Not even a response from them. Well I guess their non response is their response.
Disappointing since they seemed like they were a reputable company. If I wanted to be ripped off, I would have gone with cheapo Chinese companies on eBay. Buy your LED's elsewhere and save yourself the aggravation.

Thumbnail of user markl3257
1 review
0 helpful votes
September 15th, 2023
Verified purchase

I have used yor company before. Great service, great product.

Thumbnail of user timothyc1424
1 review
0 helpful votes
September 5th, 2023
Verified purchase

I love the lights and the install video was very helpful, however, I did not receive the correct bulb for my trunk light.

Thumbnail of user estebanv38
1 review
0 helpful votes
February 5th, 2023
Verified purchase

They are a must especially when living in an area that is dark.

Thumbnail of user davidg988
David G.
1 review
0 helpful votes
December 28th, 2018
Verified purchase

Your site runs slow and it will not reload the page efficiently. Secondly you ability's to choose a correct car causes it to lag and not reload correctly

Thumbnail of user duncanb115
1 review
0 helpful votes
October 25th, 2022

Impressed with color temp and lumens.
Made the common mistake of trying to save money and ordering cheaper leds previously. They just aren't worth it and RARELY last the test of time and fail within months. I speak from first-hand experience.
I can't speak for the durability of these yet... but if it is anything like "you get what you pay for", I shouldn't have to worry. My only concern is prolonged heat as the higher lumens bulbs emulate more, and the bulb is housed in a very small, air-tight and these type of lights are typically on for long periods of time as compared with brake lights for example, that light for shorter durations with the bulb able to cool down more. We'll see.

Thumbnail of user jamesw5936
James W.
1 review
0 helpful votes
May 12th, 2020
Verified purchase

Checkout procedure is flawed. Clicked on Amazon Pay and Paypal several times before my order was accepted. Dang near gave up!

Thumbnail of user edericks
Ederick S.
1 review
0 helpful votes
June 29th, 2020
Verified purchase

Came across your website while browsing around looking for an upgrade on my headlights on both of my Hondas. (Accord and Civic). From comparison and reviews I've seen, you guys got me. The tutorial videos was a nice touch, especially for the cars I have specifically, step by step, easy to install.
Thanks again. Keep up the good work!!

Thumbnail of user robertk679
ROBERT K.
1 review
0 helpful votes
May 4th, 2019
Verified purchase

Your discounts are not reflected on the addons of the first selected item. Ie license plate disc cost is 14.xx on the main home page bu5 24.xx on premium interior pkg addon

Thumbnail of user zabulong
Zabulon G.
1 review
0 helpful votes
February 14th, 2020
Verified purchase

Due to the depth of the questions. And the fact I haven't received my purchase yet. I feel a post review would be more appropriate. So therefore the 2 star ratings are simply an icebreaker. Could use some hid headlights high beams lows and fogs for my Jeep also.... hint hint.

Thumbnail of user chrish3599
1 review
1 helpful vote
October 9th, 2023
Verified purchase

At first I was impressed with PrecisionLED's marketing photographically measuring interior lighting improvements and emphasizing "LED bulbs that are carefully selected for your specific model". I did my own research and found competing bulbs for half the price but I decided it was best to leave it up to PrecisionLED to be certain I had the right parts and dome and map LEDs that matched one another (CAN bus, luminosity, color temperature, dimensions, bulb type).

Unfortunately, the LEDs that were sent to me did not match what was in the product photos that I was expecting to receive: They were the wrong dimensions, and wrong bulb type. They let me do an exchange. It still didn't fit right but I made it work.

The actual lighting was a huge improvement! But, unfortunately, my dome light has already burnt out after a year and a half (5000 miles).

Thumbnail of user jonathanw185
Jonathan W.
1 review
1 helpful vote
February 24th, 2019
Verified purchase

Only odd thing is that you include reasons to buy from you and no matter which make/model I am shopping for you say Acura CL. Each page should ne model specific. It seems like a tiny detail but it makes the difference between your site and a competitor. The prices are okay, the video instructions on installation look good. Free shipping is good. Free trim kit is also good. Thank you for offering these things.

Thumbnail of user chasm28
Chas M.
1 review
0 helpful votes
February 15th, 2018
Verified purchase

So Far, So Good !! Am anxious to actually see & handle the product, install the bulbs and then actually see the effects. Will be able to say more afterwards. CM

Thumbnail of user kellys1776
1 review
0 helpful votes
July 27th, 2022

These LED lights are a cinch to install even for an all thumbs guy like me. The ordering, shipping, and receiving process went without a hitch and the installation video was straight to the point and easy to follow. If you want to change out your old bulbs with LEDs, these are the people to go to.

Products used:
LED replacement bulbs

Service
Value
Shipping
Returns
Quality

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4.7
4,948 reviews
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