• PremierLaceWigs

PremierLaceWigs

Overview

PremierLaceWigs has a rating of 2.54 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. PremierLaceWigs ranks 127th among Wigs sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company responds to reviews on average within 5 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
19
See all photos
How would you rate PremierLaceWigs?
Top Positive Review

“Very Good quality and reasonable price”

Victoria Q.
11/28/20

First of all let me start by saying that I absolutely LOVE this wig. The hair is so soft and full, I've not yet experienced any shedding! I've ordered from this vendor several times and they've not yet to disappoint me. I ordered it on Thursday and it arrived bright and early Saturday morning. Therefore I strongly recommend this unit due to the quality and reasonable price.

Top Critical Review

“Garbage”

Anonymous A.
10/22/20

This is the first time I am seeing such a pathetic wig. Had to throw it just after 2uses. The silk top area is completely gone. Since they resell the faulty wigs which were returned. I must have got one of those.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user anonymousa1240
1 review
3 helpful votes
October 22nd, 2020

This is the first time I am seeing such a pathetic wig. Had to throw it just after 2uses. The silk top area is completely gone. Since they resell the faulty wigs which were returned. I must have got one of those.

Thumbnail of user sandrap1374
1 review
4 helpful votes
November 22nd, 2021
Verified purchase

I bought this wig for $263 from Premier lace wigs. I tried it on and it wouldn't fit my head. Their measurement was off. It was way too small. I called the company and they said they would only offer me $50 because I had cut the lace! I have not worn this wig and cannot wear it. I have just lost $263.
I regret buying from here and I feel cheated. I have had to part with so much money for something that was not my fault. The company would not even take responsibility for it.
The wig does not even stretch. Pls do not buy from the company. They have poor quality wigs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user victoriaq32
1 review
12 helpful votes
November 28th, 2020

First of all let me start by saying that I absolutely LOVE this wig. The hair is so soft and full, I've not yet experienced any shedding! I've ordered from this vendor several times and they've not yet to disappoint me. I ordered it on Thursday and it arrived bright and early Saturday morning. Therefore I strongly recommend this unit due to the quality and reasonable price.

Thumbnail of user melissas1220
1 review
6 helpful votes
November 30th, 2020

This is my second wig from Premier and I'm even more in love with this one. I can't believe the hair is this quality for the price, minimal shedding (just a bit after cutting the lace as is normal) and the hair feels so healthy and soft, I love the straight so I haven't tried curling it but just on my try on I could see it can take product like a boss. 150 density is true and a good thickness, I usually prefer 180 but the 150 was still VERY full. All in all a great buy you won't be disappointed, price and quality cannot be beat! 5 stars for real

Thumbnail of user kristinf221
3 reviews
1 helpful vote
January 2nd, 2024

I paid, and that was the last I heard from them. No tracking number, they don't answer emails, they don't answer their phone and when you call it definitely isn't a professional sounding number. It sounds like a three dollar voicemail. Have a feeling I got scammed.

* PremierLaceWigs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user premierl2
Mercy P. – PremierLaceWigs Rep

Hi Kristin, we have sent the email to you, please check

Thumbnail of user jennyc344
1 review
10 helpful votes
December 10th, 2019

I installed this wig on Oct 25 and it was beautiful. After a week of wearing it started shedding significantly. Hair all over my house. I tried everything including keeping it straight so that it can reduce the shedding. It is now Dec. 7th and I have to remove the wig due to multiple bald spots. One in a half month was not what I had in mind when purchasing a wig i paid over $300 for. I contacted Premier and send them pictures of the wig. They offered $40 "Partial refund" which was highly insulting to me. They said that i wore it for over a month so they will not refund. Now I have a work holiday party coming up and had to order another $300 wig from another company last minute. I attached a picture to show just how big the bald spots are. Scam company and horrible costumer service.

Tip for consumers:
Dont.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnj125
1 review
5 helpful votes
September 4th, 2020

My husband ordered me a unit from premier lace wigs in May of 2020, and here it is now September and I have not gotten my product! Everytime he inquired about the 300 plus dollar wig they would say it will take 70 days to complete the order, or check this out, they would say that they had one just like it ready, but the lace was slightly different! If I wanted that one I would have ordered that one! I am definitely going to report them to the BBB so that they can stop scamming people! ALL BUYERS PLEASE BEWARE! DO NOT DO BUSINESS WITH THIS COMPANY! Any positive review that you see about them is A BALD FACED LIE! Point Blank and Period! When I asked them on IG where my unit is they blocked me! Just poor business all the way around, they make you not want to do any online business at all. This is too much money for them to be playing with my emotions over! I am not done yet! I will continue to give Premier Lace Wigs bad reviews everywhere until I get my money back! This is a real and honest review of my Business experience with Premier Lace Wigs!

Thumbnail of user premierl2
Mercy P. – PremierLaceWigs Rep

Hi Lynn, thanks for your feedback. Are you sure you placed the order from us? Honestly I have no ideas for your purchase. Because we never got any message or emails from you before. Can you please send your order number or email address? If I can find your order in our system, we will do refund immediately. We have been in this business line for more than 20 years and always doing serious business. Customers' satisfaction is our goal. So please send all information, thank you so much

Thumbnail of user nodiah
1 review
5 helpful votes
December 6th, 2020

I love this hair from Premier lace wigs, it's soft no shedding it looks like my natural hair I have had so many great compliments I'll be buying again

Thumbnail of user nayam3
1 review
10 helpful votes
November 11th, 2019

Realized why they are cheap because hair is NOT 100% real and cap construction is the worst I've seen. Wasted money and followed their return policy on 2 Wigs but they refuse to take them back.

To respond to the company here is my order number: ORDER NUMBER: #*******1300

Thumbnail of user premierl2
Mercy P. – PremierLaceWigs Rep

Hi Naya Mine, We don't find your order records from our company by your name Naya Mine.Are you sure you ordered the wig from us? We are Premier Lace Wigs. I don't find you have ordered from us before. I believe you comment on a wrong company.

Thumbnail of user sarahg361
1 review
9 helpful votes
February 22nd, 2019

PREMIERLACE WIGS! DO NOT BUY!
If I could give PremierLace Wigs a zero or negative number, I totally would. It's not fair for customers to lose $75 or more just to return a wig that's already so expensive. PremierLace Wigs deducts $25 for "restocking" fee when you need to return or exchange their fake wig and in addition, you pay another $50 for postage to return the wig (which, by the way, I advised you to ALWAYS get tracking for your package) and they justify all this nonsense by saying it's their policy; yeah well be UPFRONT about your "policy" before customers invest in your products. Please DO NOT BUY FROM THIS COMPANY; save your money. We burn so much money buying from unscrupulous overseas companies; just buy locally, even if it cost a little bit more and avoid throwing your hard earned money down the toilet with these overseas companies.

Thumbnail of user premierl2
Mercy P. – PremierLaceWigs Rep

Hi Sarah, thanks for your feedback
What is your order number please? Because we don't find your order by your name.
Now customers in USA can return to our USA warehouse now in Tustin CA. Very easy, Fast and Free.

1. Make sure your wig is intact and lace is uncut off
2. Email us photos to apply for a return.Our email address is service@premierlacewigs.com
3.Our USA return address is only available for customers in USA and Canada.The customers in other countries need to return to our China address.
4. All returns don't have handling fees and restocking fees.We only charge $25 as the shipping fees we pay an express company to ship your order from China to your country
5. Custom made orders are final sales which can not be returned
6. VIP members can enjoy a 100% refund for all returns.( Please click here to learn how to become our VIP members)

Thumbnail of user shanb16
1 review
3 helpful votes
December 2nd, 2020

Hair is always amazing! Customer service is excellent, had an order go missing and they resolved the issue quick and gave a full refund. Been a customer for 3 years. Packaging is good, Hair is always soft and lasts long. Thank you.

Thumbnail of user barbaras258
1 review
6 helpful votes
December 7th, 2017

I am so in love with this wig. This was my first wig purchase ever and I am hooked. Great quality and great price. I throw it on before class and carry on with my day! I will DEFINITELY be reordering!

Thumbnail of user jacobs230
1 review
9 helpful votes
November 2nd, 2018

Premier Lace Wigs is scam company. Buyers beware. Hair quality is extremely poor. They will tell you they have the best top quality hair and it's litterally the worst hair. My bathroom floor is covered in hair from all the shedding. No amount of products can fix the horrible quality hair. I'm very disappointed. They say they offer refunds, but they're refusing to give me a refund. Stay away from Premier Lace Wigs you will be very disappointed. The reviews on YouTube or paid to say the quality of the hair is great, they're not to be trusted. Trust me stay away from Premier Lace Wigs if you're looking for good quality hair.

Thumbnail of user premierl2
Mercy P. – PremierLaceWigs Rep

Hi Jacob, thanks for your feedback. You didn't mention your purchase information. What wig did you buy from us please? And when did you buy it? Can you please tell us your order number please? Because we can't find your purchase experience with us by your name Jacob S. Are you sure this wig was ordered from our company? Please let me know. Thank you.

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From the business

Premierlacewigs.com is the official online store of Qingdao Premier Wigs Co., Ltd.
Founded in 1995, Qingdao Premier Wigs Co., Ltd. is one of the leading professional hair products manufacturer. We are dedicated to serving hair business by developing and manufacturing the top quality stylish products, including Hair extension, Hair extensions, Lace wig, Full Lace Wig, Lace Front Wigs, Synthetic Hair Wigs, Silk base wigs, Lace weft wigs, Jewish wigs, Machine weft wigs, Lace frontals, Skin wefts, Hand-tied wefts, Machine Made Weft, Top closures, Pre-tipped hair extensions, Toupee, Hair bulk, Hair weaving, Clips extensions, Fashion wigs. We integrate design, research, manufacture and sales together, with 20 top grade designers and 2000 skilled workers.
Special hair treatment technology makes sure our wigs no shedding, no tangled.
One month output: full lace wigs-5000 units, Lace front wigs-8000 units, Machine made wefts-20000packs, hand tied wefts-20000pcks, pre-tipped hair extensions-100000 strands.

Around 17 years, Professional hair companies from all over the world take PREMIER WIGS as their long-term partners.We are keeping durable business relationship with more than 200 human hair wholesalers in Japan, Korea, USA, UK, Germany, Canada, Nigeria etc.

Qingdao Premier Wigs Co., Ltd. is Alibaba Gold Supplier and Global Sources Verified Supplier.

Qingdao Premier Wigs Co., Ltd. is the first China hair products supplier certified "Trading Assessment" and "Production Assessment" by the France Bureau Veritas Certification Authority

The First Pioneer Certified Supplier approved by Alibaba.com and France Bureau Veritas Certification Authority The first China hair products supplier certified "Trading Assessment" and "Production Assessment" by the UK INTERTEK Certification Authority.

Business History

Time, consideration, and diligence are essential in achieving a flawless, graceful appearance. We, at Premier Wigs, know the tedious measures that must be taken to ensure that your hair is carefully crafted to accentuate your features.

THE INSPIRATION

Tony Zhang, the CEO of Premier Wigs, attended an evening gala which concluded an international business development conference. Men and women from all corners of the world came together to celebrate the ideas and newly-formed coalitions that would contribute to China’s economic prosperity and opening to the global community. In the midst of information being exchanged, Tony could not help but be impressed by the fashion sense that pervaded the atmosphere.
The intricate knot of a tie. The chip-less polish coated over a square tipped fingernail. Summer’s perfume in the cold of Qingdao. Of all of the distinguishing characteristics, it was hair that seized Tony’s attention. “The women wore their hair like crowns, such precious jewels”, he recalled.
Premier Wigs CEO, Tony Zhang

THE DIALOGUE

A lively discussion among a group of women sparked Tony’s interest in the hair business. After some maintenance and styling tips were shared, the topic shifted to the frustrating common issues the women faced when shopping for reliable hair suppliers—brittle virgin hair, tangled remy cuticles, free-fall shedding, and uncooperative customer service agents. Integrity was missing from companies and, in turn, was threatening to compromise the reputation of those women who understood the link between appearances and affability.
Tony saw an opportunity to supply those dignified women with the quality of hair products that they deserved, and to restore the trust lost in major hair manufacturers.

THE PREMIER

Our company started as a response to a faulty relationship between hair admirers and the suppliers. Since then, Premier Wigs has grown into one of China’s top hair manufacturers for the international community. As a proactive seeker of improved methods and materials, we have remained committed to the idea that quality should never be compromised.
Premier Wigs provides the largest variety of hair extension products. Global and localized trends creates a lot of room for varied and flexible options to customize each order to your needs and desires. We’ve catered to wholesalers in the United States, Japan, Nigeria, Germany, Canada, the United Kingdom, as well as other countries.
Your hair is your crown, and for 20 years, Premier Wigs has been the prime destination for such a jewel. We welcome you to try one of our products and experience it for yourself.

Company Representative

Thumbnail of user premierl2
Mercy P.
The Sales Representative of Premierlacewigs.com
Typically responds within 5 hours
Hello everyone, I am the Sales Representative of Premierlacewigs.com. Everyone deserves a beautiful hair.
I will provide the best service for you. Just enjoy your shopping on Premierlacewigs.com.

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