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Claim Your BusinessWhitepages Premium has a rating of 1.16 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Whitepages Premium most frequently mention phone number problems. Whitepages Premium ranks 112th among People Search sites.
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Its a good website, each customer just need to read the terms of service of the small check box that they ave to agree stating that its an auto renewal service and they can cancel at anytime once they are sign in to their accounts or contact customer support to cancel for them. Therefore, nothing is wrong with the apart from people not reading what they are signing up for.
I purchased a review of someone. And a year later they kept sending me emails that this person had an addition to their criminal record. I didn't bite at first, but then I did purchase a new report for $20 and guess what. No changes! NOTHING NEW. The criminal record had traffic violations 10 years old. They bait you with "Criminal" and it's old traffic stops. DO Not fall for this as I did. I will pursue the refund with AMEX.
I purchased a review of someone. And a year later they kept sending me emails that this person had an addition to their criminal record. I didn't bite at first, but then I did purchase a new report for $20 and guess what. No changes! NOTHING NEW. The criminal record had traffic violations 10 years old. They bait you with "Criminal" and it's old traffic stops. DO Not fall for this as I did. I will pursue the refund with AMEX.
There were many times where I felt cheated and ripped off. I would run searches on spam/scam caller numbers and there would be "no name associated with that number." They had the gull to make this sound like it "rarely occurs" but in my experience it occurred most of the time. Other times former owners of the number (including but not limited to long deceased people) would show up in search results for a number that just called me. In a few instances, a name of a fictional character would come up. It's really like "what am I paying for here?"
My father was talking to a person and they ran a report and it is so ridiculously incorrect. When you type in a person's name it should be more specific. They have all kinds of horrible information that is against my dad's character it is disgusting. This site needs to be closed down or get their facts straight just went through 42 pages of absolute nonsense. That in 2-3 pages was actually my dad. I am appalled to think of how this site is ruining people's lives.
With WhitePages Premium I get phone numbers, addresses, relatives and other trivial data. This is hardly more than I can get for free using Google search.
I originally only wanted to search up one person so I signed up for the 1 dollar 5 day membership option, I found very minimal information about the person I was searching for and I thought I thought I had cancelled the membership. Two months later I come to find I've been charged $40 that is non refundable, for a service I haven't even used in two months. Despite this their premium membership is most certainly not worth $20, spend your money elsewhere.
Whitepages has been taking my $4.99 and it can not be used on my IOS 12 pro plus device. They're really slick too and completely rip us off. The app states it's compatible yet alll you can do is open the app nothing else, AT ALL, will open at any given time. What a rip-off.
Don't buy into what it states on your Application app because it's straight up LIES!
DON'T WASTE YOUR MONEY!
When I joined Whitepages Premium several years ago, it was excellent. The info I got was up to date and I could keep up with my high school friends. In the past year or so, they even have my info wrong--people I have never heard of are listed as relatives. A lot of the addresses they have are wrong or out of date. They often list people that have died. And it's really difficult to try to have it corrected. It truly is better than nothing.
Tip for consumers:
How they were so great when I first signed up, but how did they become so undependable. Very often when they show "current address" it is the one they have moved from. They used to give you previous addresses with the dates they lived there but now they only show you a bunch of addresses. Like I said, they were so good but you can't count on them any longer.
I have tried to check a couple numbers that have robots called me. They were uninformative. So out of curiosity I checked my number, and the numbers if known businesses, my work, etc. that are established and public information and not one of them had a single piece of accurate information. This is not a service, it is a website that does not function but for some reason still exists.
Seriously they say they will provide more information but do not... stay away... find another site. Anything has to be better.
Paid over one hundred dollars for premium package. After getting it I find out I only have a short amount of look up. It gives you very small amount of information and tells you that you have to pay more to unlock more. Within a month you can't even access the people that you paid to do a search on. All of the information disappears and you have to pay again to see the same information. Less than a month and I can't do anymore searches but it says that I have a year membership. CAN YOU SAY T H E I V E S!
Trying to track down a family member whitepages listed Atkins, AR as one of the addresses. That was an address I have not seen with this person before. So I paid for a month so I could get the address. Wouldn't you know NO Atkins AR address in the premium report!
I signed up yesterday.
Today I logged out so my wife could log in on her machine.
She could not log in.
I tried on my machine... and i can no longer log in.
I asked for a password reset, gave them my email, and a box appeared saying if I entered the email I signed up with, a link will be sent to it.
I did it FIVE TIMES and never got the link.
The email addy is on my receipt!
I had to submit a request and still have heard nothing.
My guess is I'll hear the day after they charge my card another month.
Always check reviews FIRST!... DOH!
The numbers are rarely right, the info WP provides is basic info that I can get for free, I was hoping to find accurate cell phone numbers. The website is always malfunctioning and sometimes iI can't even login, forget about reaching customer service - it's non-existent!
I ran lookups on two cell phone numbers, mine and my wifes, both of us have had the same numbers for nearly 15 years. In both cases a small amount of the info was correct, but lots of it was info from other family members. Stating incorrect past residences, and all kinds of other wrong info.
This company is basically a scam
You are paying for so called report that doesn't have any information in it. And the information that offer for money you can find online for free. Thieves, thieves, thieves, thieves!
Tip for consumers:
Real information
Its a good website, each customer just need to read the terms of service of the small check box that they ave to agree stating that its an auto renewal service and they can cancel at anytime once they are sign in to their accounts or contact customer support to cancel for them. Therefore, nothing is wrong with the apart from people not reading what they are signing up for.
This app is a rip off. Save your money and find another app for that provides the information you need. The premium purchase doesn't provide more information as it indicates.
White Pages Premium, although far too expensive, was tolerable since we had the old "lower" rates grandfathered in with more searches, but the roll out in October of their new screens - its terrible. We used to be able to key in a Birth Monday and day to zero in on the individual we needed to lookup as well as their approximate age. Now the selection of birthdate is gone. Also, you can still zero in with the approximate age as long as the person is not over 80 years old, which a lot of the people we search are as much as 100 years old! And, even if you have the middle name of an individual, you wont zero in on the person you need. No, that would be too easy, now they give you hundreds of names to choose from - all with different middle initials. For example, i looked up a name in WP and got 82 results. I looked up the same individual in Fast People Search (a free online service) and guess what! I got one result and the exact person I needed. I feel sorry for anyone who is paying the current higher Prices which are ridiculously high! My suggestion? STAY AWAY. RUN!
They are the most accurate and will remove false information without a fight. They take honesty to a new level. You should trust and rely on them. THEY ARE ALSO POLITE.
In an emergency I needed to look up the phone number of a colleague. I paid the $4.99 and in the moment it was worth it because I did get the phone number I needed. I immediately cancelled the subscription on the website. A month later they charged me another $4.99. I realized I never received the cancellation confirmation. So I logged in to my account and it did not indicate that I cancelled, so I completed the cancellation steps a second time. I still did not receive a cancellation email, so I took a screenshot of the messaging online as proof that I did indeed cancel. I called my credit card company to ensure that I don't get charged again next month. Ridiculous! I'll use a different site in the future if I need this kind of info.
Tip for consumers:
Shop around before using this site.
I don't understand how you guys pay $100 for this crap. I won't even spend $1. If they have your card number forget it. Money keeps coming out. The info is alllll wrong and you keep sending me alerts that I have a new number. Ummm. No. You look up someone and then it sends you back so it counts as two. Then every number every name, email etc counts.The info is wrong and they scam you out of money. They start charging your card for everything after a report or two. Then if they can't charge your card they go for your paypal. Watch out total scam. Then you can never get ahold of anyone to get your money back. Total waste of time, money and energy, oh and brain cells. My head hurts now lol...
I just joined Whitepages Premium and found every phone number I needed was out dated or not the right number. DO NOT WASTE YOUR MONEY. There must be a better than Whitepages Premium!
This is bull $#*! database i spent money and and still unable to login to white pages. Also sent email to their customer support and i never see their response.
Offers very very little, most you can find for free. It's a ploy to get you to buy more expensive services
I paid to get a check on a specific person in NC and it gave me a background check on a deceased person on the other side of the country
Whitepages - Search, Find, Know | The largest and most trusted online directory with contact information, background checks powered by SmartCheck, and public records for over 90% of US adults.
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