Priority Textbook

I wish I had known Priority textbook was in Malaysia. Upon the order of my Rental textbook from Textbook Priority, I was issued a receipt and order information. After attempt to return it back, I (customer, buyer) was liable for ALL shipping fees; it costed more than the value of the book. Moral of the story is, I should've rent from Amazon.

They sent me the wrong book and won't rectify the issue. Actually I cannot get them to reply anymore. I submitted an unfavorable review and it never made it to their website; ironically only 5 star reviews are on the website. You will have no recourse if something goes wrong (like in my case). You would lose/waste your money (and the time you spend emailing them). They are in Malaysia (I did not know that until I received the Fede shipping email with tracking) following which I had a bad feeling about the interaction (only to have those feelings proven correct!).

Horrible experience-they advertised the correct edition of the book I needed for class and then sent me the international edition which I cannot use. They refuse to send me a return label and it will cost me $180 to return the book to Malaysia. They offered to help me resell the book in the US, I ship and then send them the confirmation of shipment and they'll refund my money. Sounds a bit sketchy. Save your money…don't buy from this company. RUN the other way!

I found this site pop up when i tried to search, it is because the cheap price i placed an order and do the searching of reviews. Found a lot of bad comments that makes me anxious after days with no update nor any contacts. After 3 days i recieved an email from fedex thats so much relieved but in my mind do they sent me the right book, but after 4 days here it comes i got the right book. Thanks prioritytextbook i got my book for the cheapest price ever.
I found out the store was located in malaysia not in Canada nor Usa

Horrible, Do not buy from these. Very dishonest people. I sent the ISBN no when I bought however, they sent the Global edition. Return is from your pocket. Sending it to Malaysia costs $80 more than the cost of the book. Even the cover was different.

I sought to buy the Global Edition soft cover to save money and I found this site. I saw all these negative reviews and took a risk, and it came ahead of the schedule on the website even though I opted for regular shipping. Book is exactly what I wanted. Throughout my undergrad I always bought International/Global Edition books off eBay because they are the exact same contents as the American versions, but softcover and much cheaper. I could not find my book on eBay and this website had it.

Buy with confidence if you're in the same boat as I was.

So frustrated by this website. They advertised a specific Edition which my son needed for college. I am a library technician and knew the ISBNs would align to specific textbooks. They sent us the wrong text book, with completely different ISBN and when contacted they said "It's practically identical", practically identical is NOT identical and having a different ISBN proves they are not identical. Why advertise one ISBN on their website and then send a different ISBN? That's false advertising. I recommend people stay far away from this company. Use Amazon or your school bookstore. We certainly learned our lesson!

I ordered a book, made sure like 4 times that it was the Eleventh edition not Global. Paid and waited, first off it came in late so class started and didn't even had the book. Finally gets here and the book is the GLOBAL EDITION! Which is not what I needed. Sent a message for return but the return will cost a little more than half of what I paid for the book.The book that they sent me doesn't even match the picture of what I ordered! If you see the picture of the receipt nowhere in there says is the global edition! Now im stuck with a book that I do not need at all.

I ordered ISBN ************** and got ISBN ************** which is the global edition. If I wanted the global edition I would have ordered the global edition. I ordered a specific item and they sent the wrong textbook for my college course! I don't care if they say it's the same inside! Did they read and compare every jot, every tittle, every word? I highly doubt it! DO NOT BUY FROM THESE SCAMMERS!
To top it off their return policy - you have to pay $30 S&H to return the friggin thing!

They will send you the wrong book and it costs too much to send it back! I did not want or need a global edition! Just RUN! FIND SOMEWHERE ELSE TO ORDER FROM! THEY SHIP FROM MALAYSIA!

Ordered a US Version textbook with the coversheet of the textbook shown on my order # *******. Instead I received a Global version textbook with a different coversheet and a different content. This vendor claims that their policy requires the purchaser to be responsible for the return shipping cost to Malaysia which is greater than the purchase price of the textbook. When in fact this Priority Textbook company committed an error in the shipment or doing this intentionally.

They promptly delivered exactly the textbooks I ordered. I ordered two micro economics textbooks and they both arrived within the week.

I would give '0' stars for this site.
My order was supposed to arrive over a month ago. I tried to reach out to customer service, but no response. I've sent couple of message to inquire about my order status. No luck yet. There is no phone number to call as well Do not waste your money.

I have placed an order and received the wrong book in the mail, wrong ISBN, wrong edition. Customer service rep (Thomas Lim) refused via email to acknowledge the issue and refused to provide prepaid return label. The book was shipped from Malaysia. I would not order any book ever again from this company.

Variety of books in low cost with better service,
Keep it up. You are doing great job. Thankyou...

If i could give this place no stars i would. Their customer service is awful, they do not answer questions and they even sent me the wrong book and would not replace it. This company is a major scam. They are based out of malaysia and the textbooks they sell are not the correct ones advertised

Ordered the book and on the day I epected it to arrive I got an email saying I had been refunded, for less the amount I paid!

Please read reviews before attempting purchase. This is definitely a scam. I got charged twice and was never even given a code or anything. Tried to contact customer service and it was some random lady who picked up and hung up when I mentioned priority textbook. I emailed the customer service and was credited but I know this was not the case for many people. Buy from a credited site and read reviews!

They knowingly shipped the wrong material, and will not pay to help return. I foolishly thought that Paypal would help me out here but they are useless.

I ordered the US Standard edition per my instructor's instruction and they send me the global. First the pic was that of the US Standard edition, next they ask that I pay for shipping of the book, and it's been over 1 month they have my book and awaiting for a refund. 0 Stars if possible, they have no honest and horrible customer service.

I've placed my order since the September 11 and still have not received my book. Mind you I payed extra for it to fed ex in 2 days. I've tried to contact them and nothing. This is very upsetting. I just want my book or if not my money returned.

I purchased a book for Discrete Mathematics that never came. I contacted costumer support but never got a response. To this day it still says awaiting tracking number. I can't be more clear do not order anything form this site. It's a scam.

I ordered the 10th edition Global Marketing book ISBN#*******756 and my invoice confirms that. However, I received the Global Marketing Global Edition ISBN#*******021. They're both 10th edition but NOT the same book. I contacted customer service and told them of the error. "Thomas" replied after 5pm (first clue that this was an international company) stating: "It is the correct textbook. As stated on our book page and checkout page, we are selling International Edition. You must agree to buy International Edition then only can proceed to make payment." He followed up with an article from the New York Times and some other nonsense.
I reiterated that the books were not the same and even sent pictures I got from THEIR WEBSITE with the 2 DIFFERENT BOOKS and 2 DIFFERENT ISBN numbers. He sent me an address in MALAYSIA to return the book. It's $40 to return a $60 book. I posted a review on their website and it didn't show up. They only allow -star reviews to post.
TOTAL SCAM. AVOID AT ALL COSTS!