Pristine Auction

I mistakenly bid over $200 for a reprint. I immediately notified Pristine of the error, but they refused to rectify the error. Poor customer service, considering I've bid many times in the past with them - never again. Any sports card or memorabilia auctioneer that is friendly to the hobby would have remedied the obvious error. In fact, about a year ago, I made a similar error on another auction site, which had no problem removing the bid.

They do not fulfill their orders. I ordered a boxing mystery box that was to contain 3 items. I received email notification that my item was delivered. I was away for a couple of days dealing with medical issues. Two days later I receive an email stating that my item was returned to sender ( which was not initiated by me). Now they are telling me that all they can do is give me a credit or refund. I want neither. I want the item I ordered. If they can't find a way to overcome even the smallest issues with anything but a refund/credit, then despite what their site states, they are unable to deliver what they are selling. Seems like they just hold the onto your money until you get tired of dealing with it (I wonder what the float is on the revenue from all their unfulfilled orders...?) This situation is awful, is entirely driven by them and leaves the purchaser with no recourse except to frustratingly eventually accept a credit/refund. I have put a lot of time into trying to get this resolved. I believe that time has value. $600.00 of value. So I am requesting that my accountant send Pristine Auctions a 1099nec for the value of the item and my time.

I have used this stie 2x. The first the item shipped no issue, quality was a bit sub par, but it is what it is. 2nd item i received a USPS pre-shippment email. After 2 weeks I reached out to Pristine who said to give it another week. After 3 weeks I asked for a refund and was granted one with what looks like minus $50 or so. I was told this was a courtesy since their policy is to not refund on items lost in shipping. The claim being that USPS picked the item up, but never scanned it and someone stole it. In the real world without USPS acknowledging acceptance of the package, it is not lost of stolen, it never left their building yet they kept part of my payment.

I will not do business with them in the future.

Pristine auction sells fake jerseys. While the auto might be real, most if not all of the jerseys that the autos are one are fake.

Great site with a great variety of items. From sports to movies, to celebrities in general. Good customer service with an appropriate response time.

Had my AUCTIONS WON appraised and they came back as fraudulent. I was suspicious at first with how much money I saved but then when I received them I took them to get further appraisal. Scam

I bidded on an item and won. After I realized I had to pay something else I took out my credit card an was gunna put another when they without permission and authorization took the money even though I did not have any payments on file. I tried calling but of course they don't have a customer service phone number on top off all that the charge me over 100 dollars more with an adjustable fee really. Crooks won't buy ever again anni want my refund for false advertising since basically the adjustable fee is way they can. Get more money I mean they took out for shipping and handling witch should include everything but it's a loop hole so they can charger u more

I have made a lot of purchases from this company and I can say they have gone down hill lately. It took them 2 weeks to finally address my concerns after many messages. I understand they have a huge volume of customers but it's the little guy's like myself who keep them in business.

Been a customer for 8 years now and wouldn't go anywhere else as the prices are greatly competitive co.pared to other auction sites.

I was a loyal customer of Pristine Auction since 2019. Customer service was great back then, but I can't say the same now. I had taken a break from collecting for about 9 months to a year and I logged back on found that somehow I had been charged with a restocking fee for bid I had won and never paid for. Funny thing is, I DID NOT BID IT! I was not going to pay for something I did not want or bid on and I'm definitely not paying a restocking fee. I emailed them 3 TIMES before I ever got an answer, in short, they told me tough $#*!, we are not waiving the fee, and then ran my debit card without authorization. In my mind, I'm still working on a resolution with these people and they just run my card. So, they strung me along with emails saying "we are working on your issue, thank you for your patience", then on the 7th day, they send an email saying No, can't help you, btw, we just ran your card for the whole amount! That was a TACTIC, NOT customer service! There's a difference!

Ya I bid on a Ricky Vaughn Autographed Charlie Sheen jersey, I admit that but was sent an email saying I won a jersey that said "Wild Thing" where Vaughn should be stitched. This is not acceptable and when I discovered this I removed all banking information from their site. I told them I wanted the autographed Vaughn jersey or nothing and a week after I removed ALL financial information from their site they charged me for this garbage "wild thing" jersey. Meaning they had to have gone into an old invoice and stole my credit card numbers and made an unauthorized transaction. That's credit card fraud and a police report has been filed.

I was trying to be a regular customer because everything that I buy it was really nice in Too I buy this Jersey and I never receive it And they say that they're giving me my refund but I never see my refund And when I try to talk to them their customer service as really bad they don't even have anybody to answer the phones or the emails I wish they can answer me And I never got any explication Why did cancel my order with no notification or any explication

I love this site. It has helped me start my sports and entertainment memorabilia. From all of my favorite teams and also favorite players past and present.

When you order from somewhere called PRESTINE auctions you would think you would get a PRESTINE item you purchased, but instead I was sold a stained autograph jersey that is worthless and when I contacted them and showed them pictures I was told to bad. Horrible customer service and horrible products. Stay away from these scammers

100% would recommend. Jerseys are in great shape. Easy to purchase. Delivery with tracking. Already bought 6 jerseys.

Received an item that the signature is so faded you can't even read the signature. Prestige said sorry it's what u bought. Definitely would not recommend this site for serious buyers. You should go to places in person to avoid losing mo ey. I have purchased from this site before but this is unacceptable.

Won a Oj Simpson signed Jersey and it's been right at a month. The tracking number and info says it was sent to the wrong post office at one time. Pristine sent a email saying it had gone back to them after several unsuccessful attempts at delivery. Impossible. I have a box at my residence. Carrier has keys. Plus a office it can be left at. I want a refund and have requested it and all I hear is crickets. The worst ever. Don't buy anything from them...

Pristine Auction is a good website. I recommend it to anybody. Great customer service fast shipping, Great web site, happy with item I got. Displayed in my bedroom perfectly.

I got a second chance offer in which I accepted and immediately paid. 6 weeks later I'm told they don't have my order and that they're going to cancel my purchase. I was paid and sat on pending the entire time only to have my purchase cancelled. Sucks because I like the things I've bought from them before but this was just unacceptable.

I have dealt with Pristine Auctions for years and have always been 100% satisfied. Highly recommended.

I purchased a " jsa autographed pete rose jersey" but when I went to verify my purchase on jsa it doesn't pop and of course there is nobody to talk to at pristine so screw this site they are not legit at all I would have given it 0 stars if it would have let me when I emailed about the said item they said since it has a hologram it's guaranteed authentic but it isn't

I gave a three star because I'm about 98% that they bid you up. Also your gonna pay more usually to win a bid. I've done business with this company for about three years. One of my packages was lost or delivered to the wrong address and since then I get charged out the a** extra on top of their 17%. Not once has my delivery guy make me sign for my package and I get charged for it.

Great customer service fast shipping, Great web site, happy with item I got. Displayed in my office perfectly