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Claim Your BusinessProductReview has a rating of 3.02 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. ProductReview ranks 48th among Consumer Protection sites.
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Product arrived faster than stated and fits perfect for my son! Texture of shirt is amazing and doesn't shrink when put into a drying machine! Overall great item!
productreview.com.au DO NOT publish genuine negative reviews about businesses that pay them. I have left many negative reviews for large businesses that have provided very poor outcomes, ripped me off or made false claims about a product or service who prey on consumers and the imbalance of power they command over us. Do not believe the very large number of positive reviews on productreview.com.au because these are mostly fake and designed to mislead and deceive consumers into believing the business can be trusted.
productreview.com.au DO NOT publish genuine negative reviews about businesses that pay them. I have left many negative reviews for large businesses that have provided very poor outcomes, ripped me off or made false claims about a product or service who prey on consumers and the imbalance of power they command over us. Do not believe the very large number of positive reviews on productreview.com.au because these are mostly fake and designed to mislead and deceive consumers into believing the business can be trusted.
Tip for consumers:
Do not trust these people!
Product Review seem to lack a conscience when it comes to who they help. It appears they are happy to support abusive people who threaten others. Our staff were abused by a customer who later wrote a negative review and Product Review are happy to leave it up even when it is not factual. Don't bother trying to reason with them to have it removed it is a waste of time. No wonder there is a class action pending on this unethical company.
Tip for consumers:
do not trust this site
Product arrived faster than stated and fits perfect for my son! Texture of shirt is amazing and doesn't shrink when put into a drying machine! Overall great item!
The site is fairly similar to Sitejabber, but with less reviews and categories but a more organized system. Searching for reviews of items is easy and you can filter them by ratings, popularity, number of reviews... etc I find that a really thoughtful option for users.
I have contacted product review several times about a fake review against my business
I have told them I have evidence that it is a fake review which is hurting my business
They want me to sign up and spend money to report it through their system
But they say they will not remove reviews also
So what is the point of any of it
Anyone can write anything about anyone with no consequences- cold world hey
My go to site for all expensive purchases... This is always the first place I look for when researching any product. Keep it up!
Product review is riddled with fake reviews from disgruntled ex employees and competitors. Overall an untrustworthy site and waste of space on the internet. The 1.8 stars out of possible 10 inidicates how much people do not like productreview.
Tip for consumers:
find another site for real product reviews, this site is untrustworthy
Product Review as a site that is for a review of a product seems to have a generic response for those not happy with the text input by the reviewer. The site should be a review on the product only as the site name suggests, but it appears you can also make comment on the staff of the business which is not an issue if it is positive but when it is a personal attack on ones persona it should be removed. I have asked twice and just get the same generic response.
Tip for consumers:
Be factual and not abusive, defamatory or personal.
My recent experience with Product Review has clarified that it's a dodgy company.
I and my partner hired Clearly Strata Reports and it came out as a dodgy company. We dragged them to court and have won the case. Now Penrith Court has ordered Clearly Strata Reports to refund us and the company is not refunding us. Product review has removed both our comments and invoice to support that dodgy company. They have forgotten that they are under ACCC and Australian Consumer Act.
Tip for consumers:
We hired Clearly Strata Reports for building & pest inspection for a property. We paid the amount and as part of that job they agreed, they didn’t provide a single photo and the damages mentioned in the report are generic utterly rubbish. We lodged a court case against them & we have won the case. We lodged a case to court and have won the case. Penrith Court has ordered Clearly Strata Reports to refund us and the company is not refunding us. Product review has removed our comments to support it
They promote fake reviews and support companies that are paying them. This is their way to make money
I will never trust buying from Perigord Truffles of Tasmania. The owner Duncan never responds to his emails. I ordered a gift pack with Truffle Shaver and Black Truffle and a large Truffle oil. I was sent an order confirmation that I would be receiving my order. I didn't receive the Shaver and the Black Truffle was tasteless absolutely no flavour a waste of money. I wrote asking why, no response and wrote about no receiving my correct order, no response. The truffle oil was to be a gift and I received 4 x 250ml bottles instead of the 1 litre. The oil is flavourless and I have bought better quality Truffle oil at Harris Farm. With all the reviews on Perigord Truffles website I was expecting quality. Absolute waste of money and he completely ignores you. Poor customer relations would never recommend buying here. I honestly believe I received a "false" Truffle as genuine Truffles are full of flavour. I have had numerous Truffles and this was the worse Truffle I have ever tasted.
Tip for consumers:
Beware of buying from Perogord Truffles of Tasmania. Read the poor reviews on Google from others complaining of lack of communications, not receiving their order and the quality of black truffle we received was the poorest I have ever tasted. The truffle was old and flavourless plus was already cut when received. Did receive any of my order I paid for complete waste of money.
A company trading as Metropolitan Plumbing constantly posts obviously fake reviews on Product Review. Product Review ignores reports that the reviews are fake. It looks like collusion between these companies.
Registry Australia (https://registry.com.au/), a scam business registry site, continually puts fake 5 star reviews on productreview. All the reviews are from reviewers who only do ONLY one review, for you guessed it, Registry Australia.
Productreview have been notified multiple times and don't even bother to respond.
Recently wrote a review about ANZ and they didn't publish it even though it was as factual as it could be. No reason why just rejected. Have already posted many reviews before but they selectively didn't like this one. So they are not as transparent as they make out to be.
If you reject a review you should state the reason why otherwise your just as dodgy as the companies being reviewed. Not a 100% honest review site and lost credibility with me
This business promotes negative reviews to damage small business, unless you have a paid ad with them. They currently have a major Australian law firm forming a class action with a lot of disgruntled businesses. When you do a search on these guys they have hidden their identity BUT it is only a matter of time before they are brought to justice. There is no conscience behind Product Reviews.com.au, they dont care about the small business owner who could lose everything due to their policies in promoting negativity and encouraging defamatory comments. The Australian public deserve to know about this business
Tip for consumers:
There are plenty of good review sites around that are fair, Product Review are not one of them. They are quite happy to encourage defamation and negativity from customers to damage small business
I wrote a perfectly nice review and it was 'rejected'. It didn't tell me. It didn't tell me why. Why did I waste my time? I can tell you this much, I won't be wasting any MORE time there.
Thank you for the great customer service! They were able to help me. I know it's my fault for not reading the terms of the trial but since I like the products so much I continued the monthly supply, thank you for the excellent service they also gave me a gift, thank you!
You go to the trouble of writing a review, and verifying the sale by uploading a copy of the receipt, and for some reason your published review shows a different model. Not a different color. A different model with different features. Why did THEY change the model? So anyway, you edit your review to simple add the exact model in the description and a month later you see your edited review is still pending, unpublished! What a waste of time! You thought eBay adding product details automatically and getting it wrong was bad? Try Product Review! Haha. What a joke. Apart from that, don't believe the businesses with an unnaturally massive amount of almost all 5/5 star reviews.
Productreview is useful but I have concerns about what they are not allowing in reviews. Take AFCA for example, they have a person convicted of indecent exposure working there in a role where they obtain the personal and financial details of unsuspecting members of the public. Given the fact that one it is a criminal offence and they have a conviction and 2. Indecent exposure is a precursor to more serious crimes including rape and murder it is more relevant to know about that than to know that AFCA is slow. We all know AFCA is slow, what we dont know is the person you are interacting with is a convicted sexual predator.
Never had any issues with them. If I read their reviews I then buy and have no issues. Unlike Trustpilot who removes my negative reviews everytime and have misled me multiple times. Product review seems to me to be reliable and safe.
Tip for consumers:
In a battle between Product Review and Trust Pilot Product Review wins every time.
ProductReview.com.au is a website devoted to providing consumer opinions on products, services and businesses in Australia.
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