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Ps Specialist has a rating of 1.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Ps Specialist ranks 13th among Computer Repair sites.
This enterprise of thieves will take your item and money. They will not update you with any status updates. They will not work on your item. They will not respond to your emails. Their phone seems to be offline. This is a scam. It seems from a few reviews on other platforms that they do work, but it is rare. I think they work on just enough consoles because it makes the business just look like a bad business and not a con --this makes it harder to bring up legal issues. Look at their Facebook page. It is riddled with complaints about missing complaints and video game consoles. I sent a Playstation 3 back in Nov. 2020. It is now June 2022. I email them almost every other month, but I used to email them every other week. I never hear from them. I've contacted the Federal Trade Commission and the Better Business Bureau. If you need a reball or reflow, you have better chances with a service on eBay. If you use this service, pay with pay pal so you can get your money back when they keep your machine.
This enterprise of thieves will take your item and money. They will not update you with any status updates. They will not work on your item. They will not respond to your emails. Their phone seems to be offline.
This is a scam.
It seems from a few reviews on other platforms that they do work, but it is rare. I think they work on just enough consoles because it makes the business just look like a bad business and not a con --this makes it harder to bring up legal issues. Look at their Facebook page. It is riddled with complaints about missing complaints and video game consoles.
I sent a Playstation 3 back in Nov. 2020. It is now June 2022. I email them almost every other month, but I used to email them every other week. I never hear from them. I've contacted the Federal Trade Commission and the Better Business Bureau.
If you need a reball or reflow, you have better chances with a service on eBay. If you use this service, pay with pay pal so you can get your money back when they keep your machine.
Tip for consumers:
Do not use this site.
Products used:
PLAYSTATION 3 REBALLING REPAIR SERVICE , UP TO TWO YEARS WARRANTY, YOU CHOOSE YOUR WARRANTY TERM
Do not use this guy. He stole my money and my board. He will not answer any emails past the fact that he got it and the part is on the way. That was 2 months ago and now nothing.
Products used:
I got nothing
Refuses to get back on my multiple inquiries of a status on a PS3 I sent for repairs back in June. Possibly stole it and has resold it as a refurbished PS3. Business is a fraud.
I like what these guys do. They filled a niche where old PS3s that over heated become unusable because of a poorly designed motherboard and cooling system. I purchased a PS3 from this site and was happy.
Unfortunately the trouble started when I purchased service for a different PS3 that had died. As instructed I mailed it to them to have it reballed (made better than new). This is the sequence of events that occurred the second time:
-I sent them a PS3 and $90
-They sent me back one that didn't work although they claimed it did.
-I mailed it back to them again at my expense with a detailed letter enclosed in the box explaining who I am and how to mail it back
-Never heard back so I attempted to contact them for_months_ through ebay, and then through email
-They finally responded because they have a "chat bot" that shows up when you surf to their website!) After explaining I sent them the box (as they requested!) with my personal info and phone number enclosed... then asking them what their intake procedure was... They refused to answer that question AND THEN they refused to look for my PS3 until I produced a tracking number from UPS knowing full well this was extremely hard or unlikely after 6 months. At this point it was obvious to me I had to PROVE they received the box before they would acknowledge receipt OR responsibility.
-Finally I was able to produce the tracking number and prove that it was mailed to them after an hour deliberation with UPS. Only at this point did they say they had my PS3!
-They claimed they would have a look at it right away
-Next they diagnosed it with a blown graphics chip and told me it was $45 and that they could fix it if I wanted. He said "if yes, I will try to have it done today"
-After a couple of days of thinking about this in lieu of the above, Instead of saying ok I responded that I just want the money back for the original repair. I didn't even care about the PS3 or the shipping.
Yet they ignored my email and several after it.
After threatening them for 2 weeks with small claims court (their physical address is listed on the web site in the mailing directions) they FINALLY agreed to paypal me back the money.
This is a person who knows how to do good work... who will swindle you if they can. In some parts of the world I understand this is "everybody". But here in the U.S. this business owner should go to jail.
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