The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Looked 2 up so far and for both had a few things incorrect. I've even paid, but this is no good
I was trying to find out about my driver's license to find out if they are reinstated or not
Thank you, Jimmy, for sharing your positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
A good family member locator I'm looking for my brother. That moved out of state
Thank you for sharing this experience.
Seeking for warrant, and next court dates. Is this man still free out on bond?
Thank you for leaving us this review.
Good Grade up gives you a lot of information top-of-the-line best thing out there can't go wrong. Love it.
We're thrilled to receive such positive feedback.
Some things are outdated or certain that a few things are not listed at all either can be a mistake or misprint still overall has helped me to find more indepth info for what I was looking for I did find out that my family in search is not deceased giving me more hope to find at least where to look next thank you for this service
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I'm not getting good info on a finalized divorce or any info on the divorce. That's the reason I started using this app
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Better than some. Worse than others. At least your website is much quicker. Others seem to make it last longer causing you to think they have more information.
We appreciate your feedback.
Not finding what I need. I need court records showing marriages and divorces
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Nice to know and discover report I was sitting with Charles Oxley when I showed him what his report says
Thanks for sharing your thoughts.
Easier to navigate then other side I do highly recommend this to everyone. Great job.
It's great to hear this type of feedback.
Awesome would like to see more information and pictures, didn't know he was that dangerous
Thank you for sharing this experience.
The website is so cool it only costs a dollar you need to buy this now!
Thank you for your review, it's great to hear this type of feedback.
Slow moving screen flipping back and forwards. Now can't see anything
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
There is no criminal record included in the search for any of the people
Bianca, thank you for sharing your concerns. Our process focuses on providing accessible public information, but some criminal records may not be available due to legal restrictions or sealing. Please feel free to reach out directly so we can help clarify what data is included in each search.
It's good,but I really am looking for records to a divorce,Patrick Sean swafford Sr,and Vickie Lynn swafford.
We appreciate your feedback.
Criminal records are not updated that's why I was checking on my friend and I know in 2024 he had been in jail for strangulation
Thank you for taking the time to share your review. We make sure our website is updated constantly with all the information we have. We hope your rating is a reflection of a positive experience.
So far your information is way out dated or incorrect you don't have any current information or even her husband listed as a relative some people you have marked as living who are deceased one of your phone numbers you have listed for her is from a different person completely that is a friend of her husband who lives 2,000 miles away you don't have the fact that she lives in Huron California or a recent phone number or anything
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Like it so far! I plan to buy if I can get more info. That's is enough...
We greatly appreciate your kind words.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.