The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I really liked it at first until i looked up my records and saw i was convicted of 2nd degree murder. Which i know its not me but still a little scary if someone from work or whoever and see this. Is there any way i can fix that?
I am not only trying to locate a person, but maybe exploring the possibility that she passed away.
Ran a check on myself it was really lagging behind on a lot of category's
I looked up an account that I was told would have the most recent updated history on a person and it is over 3 years old the person no longer lives in the state that your company says it is in
There is a warrant on my brother and nothing is showing up What did I pay for Nothing I did not already know and my Ex husband was arrested AND THATS NOT ON HERE REALLY!
Missing Warrent Info
Missing Arrest Record from 5 weeks ago on
8 FEDERAL WARRANTS!
What a waste of time and money while he is still involved in embezzlement
This report is truly accurate & to the point, it even pulls up dead relatives as though they are alive
There is no valid info to obtain. Just old addresses, old phone numbers and no updated info about criminal history
Looking for all charges. I ok now he had a charge for 1 prior mistaminier charge that you dont have listed. He on his 2nd duo with assault charges that will be charged in the next day or two.
No driving record-no convictions- very little info
I'm not quite sure about this website yet it hasn't given me any good information yet
It should have more accurate updates seeing as how we pay for this
It should have more accurate updates seeing as how we pay for this
Able to locate most of what I'm looking for so far.
Some of the information you provide in the reports is way outdated.
It not give updates reports and it didn't give the police report
It's great for sending Christmas cards for old friends.
I see your research however a person I have researched I know has records and you have none on her, maybe because of the state, multiple states should be an option, I need to find a way to search another state.
These reports don't contain enough information, it's definitely not up to date with the current information either.
Doesn't have any information that I don't already know
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support