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Claim Your BusinessPur.com has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Pur.com ranks 116th among Water Filter sites.
Their filters for water pitchers seem to filter out the most contaminants and make the water taste great. However, in all these years I just recently had a problem with the function of the pitcher and their customer service was below horrible! I tried 3 times just to see if a different representative would care, but nothing. I have bought their pitcher filters since approx. 2005 and have never bothered them with anything. They were not willing to even listen to me about the brand new filter leaking. I was treated like I didn't know how to properly use a pitcher or follow directions (which I did follow step-by-step).
Their filters for water pitchers seem to filter out the most contaminants and make the water taste great. However, in all these years I just recently had a problem with the function of the pitcher and their customer service was below horrible! I tried 3 times just to see if a different representative would care, but nothing.
I have bought their pitcher filters since approx. 2005 and have never bothered them with anything. They were not willing to even listen to me about the brand new filter leaking. I was treated like I didn't know how to properly use a pitcher or follow directions (which I did follow step-by-step).
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