This website seems to be closed. Find similar businesses
  • PureMobile

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

PureMobile has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. PureMobile ranks 196th among Mobile Accessories sites.

How would you rate PureMobile?
Top Positive Review

“Awesome experience with this site”

Keith H.
4/4/14

Awesome experience with this site. Order arrived when it was supposed to and a great selection of products!

Top Critical Review

“Don't waste your time or $$$$”

Jack S.
2/13/14

Don't waste your time or $$$$. Bought a phone case on Feb. 5th with 3-7 day (they advertise "day" not "business day") shipping. They sent tracking # email a few days later which did not work - it went to a dead UPS link. Called on the 13th and they gave me a new tracking # (this time to USPS) which says the item was not mailed until the 10th and will arrive around the 17th or later. They blamed it on the "slow post office" but they don't even mail it until 5 days after the order. Hmmmm. In the days of free 2-day from Amazon don't keep people waiting 2 weeks for a f******* pieceof plactic, PureMobile. Is that a Canadian thing?

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user keithh31
4 reviews
7 helpful votes
April 4th, 2014

Awesome experience with this site. Order arrived when it was supposed to and a great selection of products!

Thumbnail of user davidj53
1 review
1 helpful vote
July 31st, 2013

Your review will help others learn about this website.
My experience with PureMobile was nothing but positive. I found the PureMobile website to be very organized and clean. The range of products was great and I had no problems paying for or receiving my order.
Please do not review if you are affiliated or have a conflict of interest with this website.

Thumbnail of user jacks358
1 review
1 helpful vote
February 13th, 2014

Don't waste your time or $$$$. Bought a phone case on Feb. 5th with 3-7 day (they advertise "day" not "business day") shipping.

They sent tracking # email a few days later which did not work - it went to a dead UPS link. Called on the 13th and they gave me a new tracking # (this time to USPS) which says the item was not mailed until the 10th and will arrive around the 17th or later. They blamed it on the "slow post office" but they don't even mail it until 5 days after the order. Hmmmm.

In the days of free 2-day from Amazon don't keep people waiting 2 weeks for a f******* pieceof plactic, PureMobile. Is that a Canadian thing?

Thumbnail of user annettec
1 review
2 helpful votes
June 12th, 2009

Do yourself a favor, don't buy ANYTHING from PUREMOBILE.COM. They sell defective electronic and will NOT refund your money. I purchased a MOTORIZR z8 and an additional full warranty. The phone was defective and within days of receiving the phone, it just shut down and would not function. Puremobile's customer support in THE WORST. They never respond to your emails and when you call and actually get someone, they do not want to help you. They have an idiotic refund policy - 10 days after purchase or no refund. The time it takes for the product to ship to your is 7-14 days. They do not count 10 days from when your receive the phone but from when it was purchased. Puremobile never send me any information about the P3 warrant I purchased and never send me a bill of sale with the phone. I sent the phone back to them and demanded a full refund, they refused. Now I am disputing the charges with my credit card. Save yourself stress and too much hassle -DO NOT BUY FROM THEM-

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

PureMobile - We've Got Accessories Covered!
The ultimate source for Cell phone and Tablet accessories in USA and Canada

How do I know I can trust these reviews about PureMobile?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PureMobile?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business