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Pure Water Site has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Pure Water Site ranks 100th among Water Filter sites.
We were sent the wrong filters and ever since all attempts to get in touch have been unsuccessful. Noone picks up the phone, emails are being responded after a week with 2 words: send pictures and then after we sent pitures no response at all withis 10 days despite our several emails. Finally gave up and sent an email for return request and no wonder, that has not been replied to either. Noone ever picks up the phone or returns calls. Sending a snapshot of their website. Don't buy from them.
We were sent the wrong filters and ever since all attempts to get in touch have been unsuccessful. Noone picks up the phone, emails are being responded after a week with 2 words: send pictures and then after we sent pitures no response at all withis 10 days despite our several emails. Finally gave up and sent an email for return request and no wonder, that has not been replied to either. Noone ever picks up the phone or returns calls. Sending a snapshot of their website.
Don't buy from them.
Have repeatedly attempted to contact Pure Water Site to ask simple questions prior to ordering. Have used multiple approaches and have not received a return call or email. This is not the first time. Had a similar experience with them when purchasing the initial equipment a few years ago.
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