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QR Code-generator.com has a rating of 1.26 stars from 338 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QR Code-generator.com most frequently mention free trial, customer service, and business cards problems. QR Code-generator.com ranks 988th among Marketing sites.
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*Update- I emailed customer service and they extended my trial. They were quick to respond. Just make sure that you don't accidentally select the dynamic QR code if you don't want it to disable after a trial period. I will stay away from this site in the future. I used another site for my other daughter's Girl Scout cookie QR code and it is working fine. This site disabled our QR code before the sale is over! This is so wasteful and a bunch of flyers we handed out are now useless.
The subscription was worded as 9.99 per month but it makes you pay for a year up front. That's very misleading. I asked them for a refund and to cancel it and they said they can only return money to EU residents.
This website is ethically the worst. I generated a QR code for a print job and was not aware that to keep it activated I would have to pay over $150 a year. They did not make this clear at all and when I contacted support they did nothing to resolve the issue or help. This website is a rip off!
The subscription was worded as 9.99 per month but it makes you pay for a year up front. That's very misleading. I asked them for a refund and to cancel it and they said they can only return money to EU residents.
It claims to be a free, but it's not.
I purchased a monthly plan, but they charged me 12 months at the first month.
One year has passed and they did that again! Automatically! I asked for refund and the site refuses!
P.S.: QR code generator contacted me and refunded 100%.
Tip for consumers:
Choose another company
Products used:
Qr code generator
$77 Australia a month is absolutely insane. I cancelled my free trial and still got charged! Disgusting
Repeatedly trying to charge my card > Zero customer service > no human to speak with > lots of folks having the same issues if you check their FB page... where you can not message them there either. Con artists screwing people over. POS company.
Tip for consumers:
I've had to deal with these creeps twice now over the years, repeatedly trying to charge my CC for services I had Long since cancelled. If you check their FB page you'll see droves of users all having the same terrible experience with their Zero customer service and No human being to speak with. They make it so you can't get ahold of anyone to cancel and then keep charging your card, so you can't win. You just have to take it up with your CC company. Pieces of $#*!.
It is not at all obvious that the QR-code created through this service will stop working in 2 weeks and you will have to pay almost 100 euros for a year!
Advertised as a free QR code generator but codes are disabled after the "free trial period". I have already printed and delivered my invitations and am forced to pay $120 to keep them relevant. This website is a scam.
I didnt know i was even using a free trial - I then had to sign up so I chose the option that said £8 annually, and was immediately charged £100 from my account. The only option to get this refunded was to use a useless chat bot and nothing has happened. This should be illegal - don't use these scammers please!
Tip for consumers:
It would have been helpful not to have been scammed out of £115 when it said £8 and then it would have been helpful not to have to speak to a chat bot who only understands positive messages!
Products used:
qr code
We purchased the yearly plan, paid almost $200, and created a custom url (for example, qr.xyz.com) which was part of the package. Really nice tools to make good-looking QR codes. So why the 1 star?
Many months into our yearly subscription, our custom URL just stops working. So ALL our QR codes just up and quit on us. Of course we'd already printed them on cards, posters, and a newspaper ad. Of course no support email or phone whatsoever on their site. I opened a ticket after battling their terrible AI "assistant", and was told the only way to fix this was to upgrade. Ok, so it worked for MONTHS, and suddenly, it doesn't, and the only way to fix it is to give this shady company more money? Unbelievable.
The funny thing is? It all worked before. I thought it was pretty good. I would have paid them more money when the subscription came up again.
Think about it: if this is how they treat a paying customer, how are they going to treat you? They are basically shakedown artists. They're just begging for a class-action lawsuit.
Save yourself and don't go anywhere near this vampiric company.
Nothing in the account creation process lead to believe they would just REMOVE ALL THAT WAS DONE if I didn't pay the enourmous (and completly above market price) maintenance fee they charge just to keep 2 simple QR codes running. This is just absurd and unethical. Lost a whole shipment of books because of what they did and they just lost a customer. If the fee was not that insanely high and the whole "pay or you lose everything" was best signaled, I would've glady payed. Since it wasn't, all I have is disdain
This was fast, free, & easy to create. I use it at different events I volunteer with so folks can easily look up the info... without handing out pamplets that would become litter.
Products used:
This was a free download. No shipping & refund not necessary.
It says free, only asks you to subscribe to get the qr BUT after using the qr some time, it forces you to get a paid plan if you still want to se to continue that qr! NO FREE! Got me in a really bad position! I have so many problems right now I regret soo much! BIG MISTAKE!
Tip for consumers:
I am so regret and put me in a so bad position... so angry with qr-code-generator.com . SO REGRET!!! BIG REGRET!
This company LIES to you. They don't tell you that you are on a trial, turn off your QR codes and hold them ransom, only offer an annual plan even though they have websites that CLAIM they offer monthly pricing, and LIE that you can pay via payment plan only to charge you for a full year – and offer ZERO refunds. Don't waste your money on a company that STEALS your money when you can get the same thing without spending a dime.
This is a crap website so they give you a free trial and generate a code for you then after 14 days when you've printed this on marketing materials they want $120/year billed at once for your QR code smh what a pathetic business model take advantage of people and way overcharge them what a joke!
Products used:
The qr code
I wouldn't even give 1 star! I had no idea I was dealing with a a free trial! I sent out 100 flyers with a QR code for registration and just found out the code is INACTIVE Now! Who does that? Crooked Jackasses! I would have been willing to pay for a month long subscription to get me through the registration but $120 just pisses me off too badly! So disappointed! If this company actually intends to make it I would suggest some customer service other than your STUPID chat bot! CROOKS!
Tip for consumers:
Super upset! This company is horrible!
Products used:
A worthless QR code that was advertised as free and then completeely inactive after 14 days...oh and already sent out on 100 flyers!
I got totally scammed, they pretend to generate QR code, and then without warning you, after 14 days they blackmail you, to force you to pay to keep that QR Code active. What a dark patern, totally a scam. Will definitely raise that to justice authorities.
It is so validating to have my unpleasant experience with this company echoed identically by so many reviews already here. Guess I should have looked here first! Same complaints, but also I accidentally signed up for their ridiculous $120 per year plan thinking it was $10 per year (it's $10 per month), realized my mistake instantly, and cancelled and requested a refund within minutes. After three email exchanges they continue to refuse to issue a refund. I have requested a charge reversal from my credit card company. I plan to cross-post these comments at Bitly (the parent company)'s page.
No idea this wasn't free, and like many others who used this service didn't realise until the flyers were printed and the codes stopped working. Have had to sign up because our charity spent $200 on flyers but this is a terrible customer experience. Now I have to pay this out of my own pocket. Will never use again
Tip for consumers:
DONT USE
Never trust a company that has no telephone number or email address. There so called FREE Static QR code suddenly stopped work with an error message. Turns out the code is NOT free but part of a 14 day trial. Something NOT mentioned in their actual webpage https://www.qr-code-generator.com/.
And with absolutely no way of contacting them, I was left with no other choice but to throw away all my business cards, pamphlets and other company stationaries and redo them another company.
I hope everyone avoids this company!
This service will attempt to lure you in by saying they have free trials and a free plan, but you cannot use that plan for almost every single QR code you make. Intentionally deceptive and outrageous pricing on their services after you've realized the mistake and little to no customer service. Shameful
Products used:
QR code generation
This company advertises a free product, but then after 14 days pulls the plug on your QR codes if you don't pay a YEARLY fee for said codes. I already added these QR codes to print marketing campaigns so I am SOL and VERY disappointed by the misleading and frankly unethical messaging.
May have purchased the product anyway, as it's a solid product, but do not like being led astray to then take my money. Not cool.
Their gambit is to get as many people to create the free QR code as possible just so that a small fraction of those people are put in a position where they have to spend for an annual account.
If they had been more upfront about how the code simply works for 14 days, I would have used something else. Now I, a poor $#*! researcher, am forced to spend $85 on a yearly subscription when I just need it for three weeks.
Tip for consumers:
That the free trial ends the use of your QR codes and that they only have yearly subscriptions
Products used:
The cheapest PRO account
QR services are for easily to find for free. This company makes you think it is free as well and will remind you later that you need to pay 100$ a year for it to remain scannable. I had no choice to pay as I printed 1000 brochures with the QR Code.
QR generators are free and easily to find, Dont use this company.
I never felt scammed like this before and will not use any Bitly related service the rest of my life.
Tip for consumers:
I feel tricked, cheated and scammed by having to pay for a service that is widely offered for free. A company like Bitly should feel ashamed tricking consumers into thinking a service is for free.
Products used:
QR code generator
We upgraded to allow us to use more QR codes over time, they took the money but left our account only able to create 2 codes, while our subscription allows for 50 codes. You can send a "ticket" and pray for a reply, but you're left with your money gone and a service that doesn't function. We upgraded in June, and here in mid July we are still unable to use the services we paid for. It's 2023, and there's no excuse for an internet based company to be as rudimentary and unreachable as they are. Get it together or close up, stop wasting peoples time.
Tip for consumers:
Look for a company with an actual phone number, and a good reputation.
Products used:
QR code generator
Gain trust and grow your business with customer reviews.
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.