• Raney's Truck Parts

Raney's Truck Parts

Overview

Raney's Truck Parts has a rating of 4.6 stars from 76,687 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 87.8%
Positive
252
Neutral
10
Negative
25
15
See all photos

What reviewers want you to know

Positive highlights

  • I guess you could say that I am very happy with my shopping experience with Raney's.
  • I will definitely be using Raney's truck parts for all of my future orders.

Critical highlights

  • And their customer service are as dumb as a brick... save your self grief and go to 4states truck
How would you rate Raney's Truck Parts?
Top Positive Review

“Volvo floor matts”

Catrina C.
1/4/24

The shipping was great and fast. But the Mats are nice and will work but they do look like the photos show but Honestly they look like a heavier duty Mat online but in person they are not quite what I expected. Especially for the price. But they are good Mats the real test is how long the will last. Which I can't commit on that yet due to just receiving them.

Top Critical Review

“Shipping nightmare”

Christopher M.
3/29/24

Unfortunately raneys subcontractor the shipping out to companies that have no idea what they are doing. Reflects poorly on this company. I will no longer shop here. They wanted 165 usd to drop my load and threatened to take it back if I didn't pay. Raneys was the one who tried to charge me. Not the shipper. Embarrassing...

Reviews (76,687)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (37) truck parts (51) customer service (172) delivery time (15)
Thumbnail of user rickr507
Rick R.
1 review
0 helpful votes
February 20th, 2020
Verified purchase

All good except I have this unit on my truck 3 days and the license plate holder has rust on it already not very happy

Thumbnail of user joei621
1 review
0 helpful votes
February 27th, 2024
Verified purchase

Item looked great and fit perfectly. Really made a difference in the appearance of the door panel.

Thumbnail of user marshaf172
1 review
0 helpful votes
March 5th, 2024
Verified purchase

My first experience with Raney's Truck Parts has been awesome. Their customer service is so professional. FedEx lost my package and they did not hesitate to help me resolve the issue.

Thumbnail of user williams627
William S.
2 reviews
0 helpful votes
April 5th, 2020
Verified purchase

Very difficult to navigate and find stuff for my Kenworth. Also the checkout procedure was forcing me to go through PayPal and not use a company credit card which was annoying and it ended up going on my personal credit card through PayPal instead of the company credit card which is aggravating

Thumbnail of user viacutectorg1
Viacutector G.
1 review
0 helpful votes
January 20th, 2020
Verified purchase

I bought nearly $500 worth of stuff and didn't get free shipping. Most websites will ship for free if it's over $100 or $200.

Thumbnail of user juanc165
Juan C.
2 reviews
0 helpful votes
August 28th, 2020
Verified purchase

I haven't received the item I wanted. I tried to reach customer service and it is too slow. They sent me the wrong item

Thumbnail of user zd6
Z D.
1 review
0 helpful votes
March 9th, 2020
Verified purchase

Raney does a fantastic job with prompt ship out time and delivery. Customer service reps have always been great. This manufacturer's product though was subpar for the reasons I've previously listed. Had I had the time to wait on a return/exchange for a different brand.

Thumbnail of user catrinac43
1 review
0 helpful votes
January 4th, 2024
Verified purchase

The shipping was great and fast. But the Mats are nice and will work but they do look like the photos show but Honestly they look like a heavier duty Mat online but in person they are not quite what I expected. Especially for the price. But they are good Mats the real test is how long the will last. Which I can't commit on that yet due to just receiving them.

Thumbnail of user charlesm888
charles m.
1 review
0 helpful votes
February 20th, 2020
Verified purchase

They was excellent on handling my order even when they was damaged by the carrier and ya'll got my new ones to me in a fast pace thank you very much

Thumbnail of user hectorp21
Hector P.
1 review
0 helpful votes
April 8th, 2020
Verified purchase

Difficult to find what I was looking for and the shipping cost is too much. Hopefully I receive the product in a timely fashion.

Thumbnail of user jimi818
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Beautiful Steering Wheel. Hard to miss.
I originally wanted the wood version got the chrome instead. Happy with my decision.

Thumbnail of user justins594
Justin S.
1 review
0 helpful votes
July 3rd, 2020
Verified purchase

Signed up for your text messages to get 5% off but I couldn't use that plus the free shipping.

Thumbnail of user rong814
1 review
0 helpful votes
January 28th, 2024
Verified purchase

Found exactly the mirror replacement we needed for our older tender truck. No one else local could locate but after a few clicks on the website I found that exact mirror. Prompt fast shipping!

Thumbnail of user georgeh1962
1 review
0 helpful votes
January 27th, 2024
Verified purchase

My rating would have been 5 star, I love Raney's there are so many things I want to order, bigger things like drop down visor, bumper, tail light panels. But I order small things and twice now they sent the wrong part. They need to pay more attention to orders.

Thumbnail of user nathanf106
Nathan F.
1 review
0 helpful votes
December 30th, 2019
Verified purchase

Customer service and shipping was great but the lug nut covers didn't fit right and already lost a few

Thumbnail of user michaeln994
Michael N.
1 review
0 helpful votes
August 24th, 2020
Verified purchase

Product was on back order and never notified until I call for a update. Very poor communication Raney.
Other then that product was exactly what I was looking for.

Thumbnail of user yuriya10
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Hello. This is not the first time I have ordered from your company and I really like your truck products. I also recommend you to my friends.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanp310
Alan P.
1 review
0 helpful votes
July 28th, 2020
Verified purchase

Shipping is always an arm and a leg. I ordered some led bulbs over a month ago, when I first ordered them it said they were in stock. Come to find out they're out of stock after I bought them. It's been over a month and I barely received 2 out of 4.

Thumbnail of user tommyh94
Tommy H.
1 review
0 helpful votes
December 20th, 2019
Verified purchase

Great experience with Randy's truck chrome. I was very impressed with the amount of time it took for my order to arrive. Definitely will be doing more business soon.

Thumbnail of user robertw2188
1 review
0 helpful votes
October 29th, 2020

Purchased what I thought and was advertised a pair of headlight lenses. After I placed order I realized that the price was for one headlight lens. Called company to cancel order and was told that order was canceled and refunded to my card. Well next day I receive said order UPS and email conformation that order was delivered.
Called company and was informed that they supposedly called me back stating order was processed through manufacturer and they couldn't stop it. Now I have to pay $9 shipping to send it back to them. SCAM Artists!

Tip for consumers:
Stay Away

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnw8140
1 review
0 helpful votes
March 29th, 2024
Verified purchase

I received my order last week. It arrived when expected. Good packaging and good communication through email alerts.

Thumbnail of user randallk45
Randall K.
1 review
0 helpful votes
March 23rd, 2020
Verified purchase

Had problems ordering on line so I had to call in my order. The lady I spoke with was very helpful. Thanks

Thumbnail of user edwardm213
Edward M.
2 reviews
0 helpful votes
August 28th, 2020
Verified purchase

Why not advertize your products as a pair no one orders i mirror base cover my fault but i still have to pay freight on the second one

Thumbnail of user ranceo
RANCE O.
1 review
1 helpful vote
March 7th, 2020
Verified purchase

Three to five days for shipping.ok.but know wait it took only FOURTEEN DAYS That is just unacceptable.

Thumbnail of user robertr5532
1 review
0 helpful votes
March 11th, 2024
Verified purchase

The LED work light came on time but is defective and doesn't produce any light when all wired up.

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4.6
76,687 reviews
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