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Claim Your BusinessRattan Warehouse has a rating of 4.78 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rattan Warehouse most frequently mention customer service, excellent quality, and thanks guys. Rattan Warehouse ranks 24th among Furniture sites.
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I've had my rising table sofa set for a few months now and it still looks as good as new. The rattan material is incredibly durable and has withstood all weather conditions without any signs of wear or tear. The cushions are also very comfortable and have retained their shape over time. Great investment!
Ordered end of August. First delivery slot was cancelled. 2nd delivery slot a week ago only half the order was delivered. I have spent the week emailing, leaving voicemails and having no response on the live chat. I have paid £799.00 for items I haven't received and can not obtain a refund
Ordered a table and 8 chairs which came with a cover and parasol free. Already an
Amazing price so couldn't believe it.
Delivered within 10 days of ordering by Pete. Fabulous company from start to finish.
Had to pop out but Pete phoned and delivered everything exactly where I asked leaving it all secure. What a diamond!
Dan and Lewis kept me up to date with the order details.
Totally recommend this company. Great value and the reviews are totally true!
Could not of asked for a better service!
I love our patio furniture from rattan warehouse. It turned our garden into another room. We just live there in the summer. So nice that we can leave it outside the whole time. It dries so quickly. We definitely ended up with the right option after listening to their advice. Thanks guys!
My most recent purchase from Rattan Warehouse was a San Diego sofa and table. Sadly, one of the little corner legs for the sofa was missing. After sending the company an email, I received a response the next day stating that a replacement was on its way to me. Despite the fact that these things happen, I was pleased with how the situation was handled. Lewis from customer service will finish. Based on my experience, I would advise using this company.
I recently bought a San Diego sofa and table from Rattan warehouse. Unfortunately one of the sofa small comer legs was missing. I emailed the company and within a day had a reply confirming a replacement was on its way to me. These things happen but I was impressed with the courteous and prompt manner in which the matter was dealt with. We'll done Lewis from Customer Services. I'd recommend this company based on my experience.
Top service from Lewis.Brilliant customer service displayed from Lewis in the office. Set delivered but cover missing which arrived this morning via courier. True to his word he got it sent. Really appreciate all the help from him and driver who delivered the set for me. Took onto the patio and was very helpful. Highly recommended
I've had my rising table sofa set for a few months now and it still looks as good as new. The rattan material is incredibly durable and has withstood all weather conditions without any signs of wear or tear. The cushions are also very comfortable and have retained their shape over time. Great investment!
Helpful and friendly. Communication with lewis and staff was wonderful. They kept me abreast of my order and were very helpful when I called with questions. The products I ordered were well made and beautiful. The cushions added to the attractiveness. I highly recommend this company. I know quality is extremely important to them, so this is not a negative comment, but I do wish I could have received my furniture more quickly. However, the product was well worth the wait!
I purchased garden furniture some years ago and the product and service was excellent. Over the years of sun and rain the feet for the glass tables have perished so I emailed customer service to see if I could purchase new feet as I had tried locally but couldn't get. I got an email back from Lewis who said the spares would be in the post and at no charge at all. Now that's customer service. Thanks again
Always very helpful staff no matter what your questions are big or small. With all things you buy from Rattan warehouse you truly get what you pay for, outstanding products. You only have to look at them and compare with similar products from other retailers to see the difference. I am so pleased I bought my carolina sofa from Rattan warehouse.
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Good service
I love our patio furniture from rattan warehouse. It turned our garden into another room. We just live there in the summer. So nice that we can leave it outside the whole time. It dries so quickly. We definitely ended up with the right option after listening to their advice. Thanks guys!
Sanford set arrived on time by polite and friendly driver. Chairs very luxurious and comfortable. Table took a bit of time to put together but again a quick email to office and info helped. Thanks Lewis! Nice to have free cover and parasol. Both very good quality as well. Highly recommended.
This is the second piece of garden furniture we have purchased for Rattan warehouse. Really pleased with the columbus sofa set. Excellent quality. Delivered by driver who was brilliant and super polite!
Arrived as promised in boxes, well-wrapped. Took longer to put together than suggested and needs two people ideally. Really happy with the furniture, good price and love the second set of covers
Arrived as promised in boxes, well-wrapped.
Took longer to put together than suggested and needs two people ideally. Really happy with the furniture, good price and love the second set of covers
Wow! So Nice! Santa Ana loungers delivered yesterday and in full use today in garden! Lovely comfortable cushions. Will enjoy my wine laying out later! Thanks guys.
Customer service top notch. All email replies answered promptly. Furniture delivered and looks very very smart. Lovely quality on the Portland set. Recommended.
We love our new Columbia set! This company takes care of their customers like family. From beginning to end they are on top of your order.
From order to delivery outstanding. Slick and professional and excellent quality product. Their experience has shone through. Many thanks guys. Highly recommended
All very efficient. From order to delivery all has gone smoothly. Emails answered quickly and furniture of a high standard. Highly recommended
Superb set delivered. Just taken delivery from rattan warehouse. All up on patio and looks as good as we hoped. Thanks guys.
Relatively easy to put together and really comfy. Also lightweight so nice and easy to move around the garden to follow the sun or shade! I would recommend them. Customer service was also very good, I spoke to someone before I ordered them, the lady was really helpful and easy to get hold of. Delivery was super quick which made the whole process even better.
Great product. Service second to none.Great communication on when delivery would be made. Cheerful delivery guy and a piece of furniture that has already drawn the whole family out into the garden when the sun's shone. Very happy with our purchase and the service provided. Thank you.
Better service could not have been asked for.
Exceptionally well done, from product choice through installation.
It's the first time that even my wife has credited the business.
There were delays in receiving my furniture but it's been worth the wait. Definitely recommend their Columbus collection. Looks great
Great quality match with service.Patio set just delivered by extremely jolly driver. All out on patio now and looks great! Just in time for lovely weather!
High Quality Rattan Garden Furniture
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