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Records Finder has a rating of 4.03 stars from 7,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
No positive highlights yet
I recently had the pleasure of speaking with an agent over the phone and I must say, their knowledge and expertise were truly impressive. The agent was able to answer all of my questions with confidence and provided me with valuable information. Their professionalism and helpful demeanor made the conversation a positive and informative experience. I would highly recommend this agent to anyone in need of assistance.
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
I recently had the pleasure of speaking with an agent over the phone and I must say, their knowledge and expertise were truly impressive. The agent was able to answer all of my questions with confidence and provided me with valuable information. Their professionalism and helpful demeanor made the conversation a positive and informative experience. I would highly recommend this agent to anyone in need of assistance.
Absolutely not what was advertised. I will share my bad experience on reddit, Facebook, twitter, pinterest, the better business bureau, and my own personal blog. A bit of advice, don't trust advertise. I'll give you one day to refund me, then I will let the fun begin. P.s. I have a lot of time on my hands. Your choice, it's a just a few bucks, but the principal off the matter is what I'm interested in. Good luck
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was great besides I only used site to find owner and didn't get correct owners name, number or location.
Hello Sarah,
We appreciate your feedback and are sorry that you received inaccurate information. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
This may also happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Damon,
Thank you for the positive feedback. We are delighted that you like the service and continue to find it useful.
If you have time, please reach us at customerrelations@recordsfinder.com, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
She was patient. We were investigating fraud. She patiently spelled out the names and emails of the fraudulent accounts.
She took the time to make sure I did not get lost. Great service. She understands how what she says may not always sound in my ears the way she intended, and therefore went back and spelled things to make it all clear. That's what service is about. Most reps speak very fast and then are surprised when you say, "I don't understand what you said."
Hello William,
Thank you for your fantastic review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jason was extremely helpful and very understanding of my situation. He took immediate action to reimburse me for charges on my bank statement that I did not authorize.
Hi Donna,
We're happy you're pleased with the assistance you received from Jason. We'll ensure he reads your feedback; this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Quick and effective as far as I can tell so far. Search turned up a stalkers car make and model. I am closer to solving this local Minnesota group stalking campaign and who is behind it. Such ignorant people...
Well, I searched one plate for the last stalker who walked by whistling and humming and what do you know what? The person's info was removed by himor the State for privacy, confidentiality or security reasons! Either a cop, snitch or a private contractor turning the old usa into China very incrementally...
I looked up how to search car license numbers and this site was mentioned as being legit.
I have been stalked for years by men who appear to be ex-military. I walked off a job I had been recruited for and which I didn’t realize was a cover for the deep state operations. Been stalked and harassed ever since by police and security guards. I guess they use facial recognition and try to get targets to break down from the stress. Just like Russia and China and all dictatorships. I am in good company though. J. Edgar Hoover did the same to Hemingway, and I am nowhere near that important. Be careful out there and if you take the red or black pill, be prepared for hell to descend upon you very slowly...
Quick and effective as far as I can tell so far. Search turned up a stalkers car make and model. I am closer to solving this local Minnesota group stalking campaign and who is behind it. Such ignorant people...
I looked up how to search car license numbers and this site was mentioned as being legit.
It was helpful but not what I was looking for, it's hard to find previous owner info though apparently.
Hi James,
Thank you for taking the time to give us a review. We're happy you found the information helpful. But we're sorry there was still some information not available. Rest assured, we will be working on improving our services in the future/. Please let us know if there's anything we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Tho it can't provide all the wanted info ( it's not a magic ball after all, and it does say that in description), this page can help you complete the picture and gatheri background info about someone, in only few seconds and for more than a cheap price, so you know who you're dealing with. I found it very useful.
Hello Amra,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Por favor cancelar mi suscripción, no obtuve el resultado esperado, muchas información irreverente.
Y luego piden que te haga prisión para obtener mejor búsquedas lo cual se contradice con ĺa portada y lo que dicen dar
Ruben Reyes
Hello Ruben,
Thank you for sharing your feedback regarding the information provided. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees. Please accept my apologies if we were not able to satisfy your needs. We can confirm that your account has been canceled; our company will no longer bill you.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I spent a few $ to check my record for a job but wasn't aware it automatically enrolled me in a membership so was surprised when I was charged $25. I was notified that it's stated in the terms but was in a hurry and didn't look closely. I requested and was granted a refund. I am grateful for the approval and the representative was very professional and understanding. I will definitely use Records Finder in the future when needed. Thank you!
Hello Steve,
Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear that our customer service representative was professional in handling your refund request. We understand that it's essential for our users to have a smooth and transparent experience, and we apologize for any confusion regarding the membership enrollment.
We're delighted that you're open to using RecordsFinder in the future, and we'll continue to work on making the user experience as clear and user-friendly as possible. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for your trust, and we look forward to serving you again when needed!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hard to get from one record to the other.
Birth date is wrong, education is not correct.
The report says Helen Danner is Married. She is a widow.
Not sure about the remainder of the information.
I didn't look at all 7 records. Just 2.
Hello Suzann,
We appreciate your feedback, and we’re sorry to hear that you received an incorrect report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
I would love to assist you and improve your experience. Please give us a call or send us an email at askrecordsfinder@recordsfinder.com. Rest assured, we are here to help.
We look forward to hearing from you! Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a productive session with this associate, and took care of my issue quickly and accurately. The associate was also pleasant, and patient and actually listened to my needs before she made any changes to my account.
Listening to the customers needs before making an assumption is what a great many customer service representatives tend to do, and I appreciated her professionalism so much! Thank you!
Hello Michele,
Thank you so much for taking the time to share your positive experience with our associate! It's wonderful to see that our associate's professionalism and dedication to customer satisfaction made a positive impact on your experience.
Your kind words serve as motivation for our team to continue delivering exceptional service. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you once again for choosing our services, and we look forward to serving you in the future.
Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi there
The site had said there was a report ready for me to view of the person I had searched, so I made a payment only to be presented with a "there are no records" message after the payment had gone through!
Not sure if that's your way of scamming people to get their initial payment but it's utter bs if you ask me.
Refund would be nice, but I highly doubt you'll be issuing one.
Thanks for wasting my time and money.
Hello Callum,
We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
This experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $4.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Bull$#*!told me it had info then I paid for it n my request went through them all of a sudden said nothing found
Hi Nicole,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I called record finder customer service to help me with an extra charge that I did not authorize And Carl was able to help me with that. She was helpful and kind that's why I'm giving her five stars she's the best.
Hi Marvin,
Thank you for sharing your experience with the community and us. We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you will recommend us to others as well. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
To look up license plate
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Junie was very helpful and kind. She addressed my concerns and resolved my issue rapidly. I figured I was going to be on hold for a long period of time but it only took me less than 5 min. Thank you Junie!
Hello Adriana,
Thank you for your excellent review! We're happy you're satisfied with the assistance you received. We'll ensure she reads your review; this will make her day. If you need anything further, please let us know. Rest assured, we're here for you.
Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Missing a lot of info... If we're gonna pay for this u guys need to keep it updated
Hello Denise,
Thank you for taking the time to provide us with your feedback.
We understand the importance of keeping our services up-to-date, especially when you're investing in them. We want to assure you that we are constantly working to improve and update our offerings to meet your expectations.
To better assist you, could you please provide more details about the specific information you feel is missing? This will help us identify the areas that need attention and ensure that we address your concerns effectively.
Please reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at 833-922-2315. We look forward to hearing from you and appreciate the opportunity to serve you better.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Terrible it did not work after paying. And then i have to go through a long cancellation process and who knows if it will even be canceled
Hi Ryland,
We sincerely apologize for what happened. I can confirm that your account has been canceled. Rest assured, our company will no longer bill you. The payment of $4.95 will allow you access until June 13,2022. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
Hi Rachael,
Thank you for your feedback. We're sorry you were dissatisfied with the help you received. I've reviewed your account and can see that a PayPal dispute has been filed before you reached out. Please know that we are no longer able to process a refund once a dispute has been filed. We appreciate your feedback and rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Totally pleased with the ease of the process. Actually very happy because cost said $15.00 and it turned out to be less than $8.00. Great deal for me. Thanks Israel Carpenter
Could not get the credit card to go through on the other site. Tried this one and immediately done.
Keep getting charges on my card when. I cancelled many times they say it's cancelled then next month billed again
Hello Ashley,
I'm sorry to hear that you keep on getting charged despite canceling. The account under this email address has been canceled since 2021. I've tried locating another account using your full name and was able to find one under a different email. I've checked and cannot see any cancellation request for that account. As a courtesy, I went ahead and canceled the account for you. I have also processed three refunds of $19.95. Please expect the funds to reflect in 3 to 5 business days.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Gain trust and grow your business with customer reviews.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Kyria,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315