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    American Red Cross

Corporate Values

Overview

American Red Cross has a consumer rating of 4.15 stars from 20 reviews indicating that most customers are generally satisfied with their purchases. American Red Cross ranks 1st among International Development sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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How would you rate American Red Cross?
Top Positive Review

“There is nothing more noble than an organization dedicated...”

Bess Z.
12/6/13

There is nothing more noble than an organization dedicated to helping those in need. I merely wanted to inform everyone that if you do decide to donate to the Red Cross to make sure you use an e-mail address that you don't use often. I didn't realize making a contribution meant subscribing to almost daily e-mails. (8 e-mails within 7 days. Some days I got 2, some days I got none.) Really, Red Cross, really? Luckily, there is an unsubscribe button. Well, that's my experience with the website! Just thought I would share.

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Top Critical Review

“WORST. ORGANIZATION. EVER.”

Emma O.
1/5/20

I took a training course with Red Cross in Denver over three weeks ago and I STILL haven't gotten my certificate for it. I need this certificate in order to start my job, and have called their customer service line many times and relayed that info to them. They say there's "nothing they can do" except contact the instructor, who apparently doesn't check their email for three weeks. I drove into Denver and got the phone number of my instructor's direct supervisor, called her, and she told me she had emailed someone who could help. I haven't heard back from her and it's been three days. This is the WORST treatment from an organization that I have ever experienced and so, incredibly unprofessional and disorganized. I have bills to pay! Three weeks without work is UNHEARD of! I have never been more frustrated in my life. I should sue them!

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Reviews (20)

Rating

Timeframe

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emmao32
1 review
1 helpful vote
January 5th, 2020
I took a training course with Red Cross in Denver over three weeks ago and I STILL haven't gotten my certificate for it. I need this certificate in order to start my job, and have called their customer service line many times and relayed that info to them. They say there's "nothing they can do" except contact the instructor, who apparently doesn't check their email for three weeks. I drove into Denver and got the phone number of my instructor's direct supervisor, called her, and she told me she had emailed someone who could help. I haven't heard back from her and it's been three days. This is the WORST treatment from an organization that I have ever experienced and so, incredibly unprofessional and disorganized. I have bills to pay! Three weeks without work is UNHEARD of! I have never been more frustrated in my life. I should sue them!
bessz
19 reviews
102 helpful votes
December 6th, 2013
There is nothing more noble than an organization dedicated to helping those in need.

I merely wanted to inform everyone that if you do decide to donate to the Red Cross to make sure you use an e-mail address that you don't use often.

I didn't realize making a contribution meant subscribing to almost daily e-mails. (8 e-mails within 7 days. Some days I got 2, some days I got none.) Really, Red Cross, really?

Luckily, there is an unsubscribe button.

Well, that's my experience with the website! Just thought I would share.
rhondam264
1 review
1 helpful vote
April 11th, 2020
I have been a willing and diligent blood giver for years. In the midst of this global crisis and with all the desperate pleas for blood donations, I simply do not understand how the American Red Cross can not fit me into their schedule. Time and time again, I am encountering donation drives that are filled to capacity - which is great - but also frustrating for someone who truly wants to give. Then, I scheduled an appointment at a local donation center only to have the appointment cancelled on me 8hrs prior. I don't understand. If the Red Cross is in such need - why am I continually being turned away?
arlandm
1 review
0 helpful votes
August 21st, 2020
Aug 21 2020 I show up for my 230 appointment at Highlands Hospital in Connellsville Pa and after waiting my time reading and filling out the rapid pass and saying no to conditions I really dont even know what are and answering very personal and in appropriate homophobic questions. I get inside to donate. 3 screening and temperature checks later. I am denied because of a small hardly noticable scratch on my arm. Not a cut or hole. Paper cut is what we are talking about. Why wasnt that in all the fancy questions in the rapid pass. At least i know what a f@#& ing scratch is. I will not donate ever again. And hard working healthy young people need not donate either. Because they apparently dont need the blood that bad if a paper cut is a determining feature to fail a donation. Thanks for wasting my time and putting my health in jeopardy with the Covid at a hospital just to send me away mad over a scratch...
keythr
225 reviews
973 helpful votes
February 9th, 2011
The American site for the Red Cross (www.redcross.org) A key worldwide player in first aid training, disaster relief, prisoner of war tracing and welfare, missing persons, community service, blood donation – the Red Cross has been doing good work since its foundation in 1881.

In America the Red Cross employs 35,000 people, relies on the goodwill and support of 500,000 volunteers and the four million people a year who give blood. The statistic that I really like is that 91 cents in the dollar from donations is actually spent on humanitarian programmes. Click through the links for volunteering, training, donating…

Part of the worldwide international Red Cross and Red Crescent movement, the Red Cross helps bring humanitarian relief and support to the most gruesome conflicts and disasters.

Their First Aid Training programmes are excellent.

Every home should have ay least a basic first aid book – in the USA you can get 'First Aid Fast' in English and Spanish from the local Red Cross Chapter.

THE PAGE BELOW COULD SAVE A LIFE - MAYBE YOURS!

If you are after an online first aid reference you could try 'First Aid Tips' from the British Red Cross website – bookmark the page below for quick tips for first aid emergencies! (I presume the US Red Cross has legal problems on displaying this type of info, but if you need it, you need it…)

http://www.redcross.org.uk/What-we-do/First-aid/First-aid-tips-and-videos

Emergency? Not sure what to do? Don't panic. If the page above is bookmarked you or someone else can at least check that you are carrying out the correct treatment for the problem while waiting for the ambulance. Heart attacks, strokes, anaphylactic shock, electrocution, bleeding, breaks and burns – all the main everyday injuries are covered, often with short video clips to assist. It's a website that might actually save a life… (I recommend sending the link to family and friends.)

Very useful. Highly recommended.
tammyb95
1 review
1 helpful vote
September 27th, 2017
My name is Tammy Battles... I can not believe the way you guys are treating the victims of hurricane Harvey here in Houston Texas... you give out Confirmation number on September 11,2017...
You say the system crashed... and that is a lot of bull... Now everything came to a stand still... Until September 21,2017... Redcross is not honoring the first set of confirmation numbers that they gave out... When calling your on the phone 2 and 3 hours at a time and then they pretend to hang up on you... And the the denying any applications now there's been turned in... Knowing you cannot send an email to your cell phone from redcross and when you give the number they don't even want to look it up they don't want to honor it at all for the $400 help for victims family... Red Cross is a joke two families here in Houston Texas... My my confirmation number ZL12018... Please anyone out there who reads this... Who is looking for a hard worker... Single mother of four. Who lost her job to Harvey... In need of work please call me at *******534. Just in need of a little help... work Please
alexas6
9 reviews
12 helpful votes
April 15th, 2014
This is a good site! American Red Cross is very helpful to everyone. Their assistance is helpful as well.
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