• RedeemVacations

RedeemVacations

Overview

RedeemVacations has a rating of 4.61 stars from 11,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention travel agent, great deal, and free trip. RedeemVacations ranks 4th among Vacation sites.

  • Service
    128
  • Value
    116
  • Quality
    112

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.8%
Positive
4,168
Neutral
285
Negative
138
15
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What reviewers want you to know

Positive highlights

  • I was gifted by one of the most SWEETEST & GENUINELY KIND travel agents everrrtr… MY SISTER, MARQUITA JOHNSON!

Critical highlights

No critical highlights yet

How would you rate RedeemVacations?
Business's Favorite Review

“Our trip to Atlanta”

Carla S.
9/20/22

I booked a stay through redeem to Atlanta, GA. I saved tons of money. The trip was for me & my oldest son. We were a nice room. When I went to check in everything went smoothly. There was no issues. The location was perfect. Redeem will be the only way we book known We had a ball.

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Top Positive Review

“We just returned back from the Fives Beach Resort in...”

Kim S.
6/21/22

We just returned back from the Fives Beach Resort in Cancun thanks to Redeem Vacations. We saved over $1500 on the all inclusive which was absolutely amazing. My wife and I are teachers so every dollar counts. The Japanese sushi and Italian steak house were our favorite! The Fives is fantastic Thank you Redeem!

Reviews (11,502)

Rating

Timeframe

Other

Reviews that mention popular keywords

travel agent (193) customer service (62) las vegas (35) travel group (44)
Thumbnail of user nicoles1197
1 review
4 helpful votes
May 7th, 2021

Redeem Vacation definitely made this enjoyable experience for me for my FIRST TIME EVER IN MIAMI from start to finish. The checking in process and staff at the Gates Hotel South Beach Hilton was excellent. The inside of the hotel in general is beautiful. The hotel room would get a 3 out of 10 review. The View was terrible unable to see anything just a large wall and a lot of construction noise. I will definitely book with redeem vacation again but prolly a different hotel

Thumbnail of user lynnellenf
1 review
0 helpful votes
January 6th, 2024
Verified purchase
• Updated review

I used redeem vacations last year. I got a lovely hotel in Sydney close to the markets and public transport. It was great

Reason I chose this business:

Through Eddy Lamb

Through a friend
May 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Through A friend

Thumbnail of user sheilar595
1 review
0 helpful votes
November 1st, 2023
Verified purchase

Haven't been to either destination yet but it seems like a great deal but i will let you know upon completion of both vacation sites

Thumbnail of user billym449
1 review
2 helpful votes
October 28th, 2022
Verified purchase

Already got screwed through a time share presentation and let the redeem vacations people convince us their presentation would be nothing like the timeshare and guaranteed 90 minutes or less. Was 112 minutes from start with salesman until they walked us to the redemption center...

Thumbnail of user louciousg
1 review
2 helpful votes
March 6th, 2021
Verified purchase
• Updated review

Due to my time frame to travel, it did hinder my ability to make a choice between many of the hotels offered, but aside from that, service has been EXTREMELY prompt, easy, no pressure, and no "fine print" that needs to be looked through meticulously. The price paid was OUT OF THIS WORLD and I will not hesitate to come back in the future! Well deserved 5 star rating!

Reason I chose this product:

Excellent business model that passes the savings on to the consumer.

Value
Quality
Hawaii is gorgeous
March 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Through orb

Thumbnail of user margarets1756
2 reviews
0 helpful votes
March 29th, 2024
Verified site experience

It was so easy to apply I'm very excited for my upcoming vacation. What a deal, I just couldn't pass it by. Thank you!🤗

Reason I chose this business:

Through John I ordered the book for shipping only. And later I was given the vacation offer just for ordering, just that easy.

Thumbnail of user gracem400
1 review
2 helpful votes
July 20th, 2021
Verified purchase

I have received my offer I haven't used it yet to go in details if it's real or not. This is my first time and I haven't even been where I am going to even see the place to rate but when I do go I definitely will explain how my overall experience was. Thanks for the opportunity I'm grateful. Ooooh and I had to pay $93 and some change for taxes and fees but I'm sure that's money for this website. They have to make money too I guess. That's my honest opinion so far.

Reason I chose this business:

I was introduced through my life coach after purchasing a course and I have never had this happen to me. I’m so excited and can’t wait to take my family and enjoy

Thumbnail of user sarahm3625
2 reviews
4 helpful votes
July 13th, 2023
Verified purchase

This is encouraging me to actually go on a vacation. Good deal but really should be completely free.

Reason I chose this business:

Rachel Rofe program

Thumbnail of user angelan943
1 review
2 helpful votes
September 17th, 2022
Verified purchase

Awesome. At first I didn't think it was real, due to the cheap price, but it's real! Thank You Jesus!

Reason I chose this business:

Shalonda Harris

Thumbnail of user jacquelinew928
1 review
0 helpful votes
January 19th, 2024
Verified purchase

A friend shared it with me as a thank you for taking a profile on the Conscious Living Directory site. How good is that

Reason I chose this business:

Through Conscious Living Directory

Thumbnail of user audreym555
1 review
1 helpful vote
October 30th, 2023
Verified purchase

Redeem Vacations is a wonderful way for me to visit other countries, stay at luxury hotels and have an amazing experience!

Reason I chose this business:

Through a family member in a Facebook Travel Group.

Thumbnail of user lornal111
1 review
0 helpful votes
March 1st, 2024
Verified site experience

The representative was very professional and was able to help me with my request. Extremely helpful

Reason I chose this business:

Through my financial advisor

Thumbnail of user christinaj212
2 reviews
2 helpful votes
March 31st, 2021
Verified purchase
• Updated review

I need a vacation at this time when everything fell apart around us. At this time when this is hard for us. It was unexpected for me to win this amazing opportunity to travel and relax in which I deserve for some me-time. I can hardly wait until I picked the date to enjoy this wonderful gift that has been given to me. It would be my first pick, but who knows all the fun awaiting me in the near future. I am excited and over joy about this upcoming trip.

Reason I chose this business:

Family member

I need a vacation
March 30th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Family member

Thumbnail of user reginaldb195
2 reviews
0 helpful votes
September 29th, 2023
Verified purchase

I'm a senior citizen my wife & I have been raising kids our whole adult life we need a getaway thank you

Thumbnail of user lianav12
1 review
0 helpful votes
October 12th, 2022

This was my first time using Redeem Vacations and what a great experience! The hotel was very nice. The communication throughout the process was impeccable - they even messaged us as soon as we checked in to make sure everything went well. I highly recommend!

Thumbnail of user narellev1
1 review
0 helpful votes
October 25th, 2022
Verified purchase

Easy to navigate the site and good communication. Hopefully the holiday will be at a nice hotel.

Reason I chose this business:

Through Club Nfinity

Thumbnail of user robertp2281
2 reviews
1 helpful vote
March 13th, 2021

I booked with RedeemVacations and was sceptical about the deal. I upgraded the room for a high floor/ balcony and was very satisfied with the room. Other than the patio door not sealing (and within 10 minutes of calling reception, the maintenance person was there and repaired it immediately) I had no concerns. I wanted a fridge and had one within 10 minutes of calling down to the front desk ($10.00 a night). The hotel was very clean, trash cans were emptied regularly, the environment and staff COVID aware. Each interaction I had with staff from the hotel, they were polite, courteous and professional. I would stay here again and would book with RedeemVacations - I was within15 minute drive of everything I wanted. Picture from the hotel balcony, a trip to the beach and the pier.

Service
Value
Quality
Thumbnail of user jasonh2445
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

So far so good, the process has been very simple. We'll see what happens once we actually get there.

Reason I chose this business:

Savings Highway Global

Thumbnail of user walterw622
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Wanted to try it out to see if it's for real because I might consider offering this as a promotion to my staff and clients.

Thumbnail of user juliem1401
1 review
2 helpful votes
March 11th, 2021
Verified purchase
• Updated review

Awarded to us a vacation for Hawaii. I would love to use it in the next week when I go visit my daughter who lives there but we have to book 30 days in advance. Otherwise, loved the introductory video that answered so many questions. Can't wait to travel.

Awarded to us
March 9th, 2021
Verified purchase
• Previous review
Thumbnail of user desireeb217
1 review
0 helpful votes
March 5th, 2024
Verified site experience

Inga did a great job recommending this site! It's simply amazing and simply to book

Reason I chose this business:

Inga Shuler

Thumbnail of user dinak71
1 review
1 helpful vote
September 6th, 2023
Verified purchase

Embassy Suites, Hot Springs, Arkansas range $116 to $166 per night depending on what room is chosen. $45 for taxes and fees seems a bit excessive. If I use my Hilton Honors app and I chose a king size bed corner room, I would only have to spend $138 per night and the taxes would only be $20. I don't understand why I had to pay $45 and some change.

Reason I chose this business:

Sophie Howard and the Kindle Publishing Income Team

Thumbnail of user barryc582
1 review
0 helpful votes
March 21st, 2024
Verified site experience

So far we have two vacations for the price of one almost. Just don't know what he extra costs are for the The Fives Resort stay for 5 nights? Is All Inclusive included and if not how much

Thumbnail of user keinap
1 review
1 helpful vote
May 5th, 2021

The hidden hotel is in a good location. It was a little to dark for my liking, I didn't care for the view(just buildings), staff was very friendly and no microwave in the room,( it was one down stairs though I found out later).
I was also able to get a weekend stay without paying any extra. Im just giving my opinion it's not a complaint. Overall I'll give the experience with redeem vacations a 4 out of 5 stars!

Tip for consumers:
All was good

Products used:
N/A

Service
Value
Thumbnail of user derekp331
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

Awarded it by Pro Water Blasting Waikato as part of their house wash deal. Will work in well with anticipated tour of South Island in 2025

Reason I chose this business:

Pro Water Blasting Waikato

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From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.

Business History

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

Company Representative

Thumbnail of user jamesc1989
Sarah A.
Typically does not respond to reviews

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4.6
11,502 reviews
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