RepairPartsPlus

I received a damaged battery replacement due to being bent out of the box. Customer service asked for an picture which I sent, they said it looks fine to them. This battery is not going into my phone too dangerous.
They didn't pack with any bubble wrap etc. just in the envelope.

Ordered new glass and digitizer for my older Ipad mini 2. Parts came super fast and were complete with the tool kit to include everything needed for the job. The total repair took about two hours to complete. The only additional tool needed was a heat gun but I believe a good hair dryer would suffice. Very satisfied with the purchase and saved myself approximately $130.00.

The iPad replacement screen I ordered has bad adhesive. It ruined my iPad. Before my iPad was still functional, the screen was only cracked. This defective replacement screen made my iPad useless. After returning it I didn't hear back from them for a month. They said they didn't have the return in their records. Finally they "found it" after I emailed repeatedly. They said they wouldn't issue a refund because the product I returned wasn't in new condition. OF COURSE IT WASN'T! How would I know if it was defective without trying to install it!? Ridiculous! DO NOT BUY FROM THEM! They don't even allow reviews on their Facebook or website page because they know it would be mostly negative!

For my IPAD 4 - Was hoping to have a nice easy repair but the tools provided were cheap and will not remove the glass at all. One tool just broke and the other lost it's edge after one pass. The video is showing a guy removing an already changed glass which would be super easy. The factory sealant does not come loose that easy. Now my screen is all messed up and not sure I will ever be able to get it off and clean it up to get a new one on. Just have a pro change it out. Not worth runing your IPAD

This replacement digitizer is a waste of money. RepairPartsPlus customer support was not helpful and would not honor a warranty replacement within less than 60 days of delivery when clearly the failure was the part they provided, not the installation. I installed the digitizer with the provided home button (when delivered the new home button is attached to the digitizer with adhesive). In less than 45 days, the adhesive holding the new home button in place failed rendering it useless. The suggestion from customer support was to remove the digitizer and apply new adhesive. This is not easily done because: a) the digitizer is very difficult to remove without breaking and b) I do not have new adhesive tape to reapply the digitizer to the ipad or the home button to the digitizer.
Additionally, the new digitizer has a "dead zone" where it is not responsive to touch - something that developed ~45 days after installation.
I would NOT recommend this digitizer replacement to others or this company in general due to their poor customer support. I am giving the review 2 stars because they delivered the product on time.

I brought my son's computer for the screen to get replace and when I picked up they never show us that is was working or in other words never turned on the computer that it was working correctly, so when I got home it was not properly fixed I brought the computer back to get it fix correctly and the manager said that we have to paid all over again to get it fix? $469 all over! Excuse was that it was working correctly when it leaved the store but they never turned on to showed us? I asked the manager to let me speak with the owner and I called a few times but he never called back? Never bring anything to get fix in this place ever again! I am Summit business owner and will never treat any of my customer like this! Extremely disappointed!

I found everything cheap really cheap, didn't mess up my order, all parts fit really good, nice packaging everything was neat

Ordered the kit got the kit. ZERO instructions in the kit or on their site. The sheet of paper inside the box says to watch videos on youtube. What a joke.

Happy to do business with repair parts. Quick and helpful store. Easy to follow help videos. Will return as a customer.

Purchased LCD, received a wrong part. After 2 weeks of e-mail conversations they finally refunded the price of the part, however refused to refund the shipping costs. I emailed them asking for shipping costs refund. They replied "free shipping voided on returns" and started to silently ignore my requests.

So, I paid shipping twice, to get a part I didn't need and to send it back to them. Support wasn't helpful. Beware!

After publishing my first review with only 1 star explains they would not take return... they reached out to me... and enabled me to print a return label. I have to say they were very nice, in reaching out to me in this way and then they did in fact live up to the return policy I initially read. They stood by the product and processed my return. I am very grateful and have changed my rating to a 5 star!

I bought a pc screen, everything went fine with the shipping and installing it, nonetheless after around 3 weeks of use it started with a flickering, I googled it and it is a common hardware issue in the surface pro 4 - Samsung V1 screen. I wrote 3 e-mails to support and they just never answered.

I am a bit older but this was very easy to use. Done in 1/2 hour. They included all the tools which made it very easy to install. The suction cup was very handy and getting the screen off even when my screen was cracked in multiple pieces. I would definitely use these folks again but hopefully I'll never have to again.

Never got a tracking number or the parts just the fact they received my order eight days now without our phones.

My iPhone 6s' screen shattered with splintered glass and missing pieces. I chose RPP because they could guide me every step of the repair with videos and support. I am proud to say that it worked better than I could have imagined. I would not hesitate to make another repair to any of my devices as long as I went through Repair Parts Plus.

For the most part, it is a good product. The one complaint I have with it is the flat cables attached to the digitizer has an adhesive strip attached to only the short flat cable. The long flat cable did not have adhesive on it so when I installed the digitizer it would not lay flat against the frame, it kept lifting up.

This company advertises on Amazon, but when you go to buy the product from Amazon they say that it's not available. When you magically go to their website it's available at twice the price plus shipping. I looked at their professional looking website fell for it purchase the battery in a much higher price than advertised on Amazon. It took an extremely long time to get here, and once installed it only lasted three months then died completely under normal use. I've contacted Amazon to let them know what this company is up to I think it's called Clickbait! Advertise on Amazon for a much lower more reasonable price, then say it's not available on Amazon then sell it directly through their store at a highly inflated rate! And then it's not even a decent product! It is a pain in the $#*! to change an iPad battery! I don't like doing it unless I have to! Having to pay another $80 for another battery for months later because the first one is defective it's not cool

I could have saved some time if I had ordered a home screen assembly. My bad. The kits really need to have contained written clear instructions otherwise a good experience.

I bought a $15 screen replacement for an old ipad and somehow I was charged $36... and... it never showed up. Website is impossible to navigate to your account.

My original item was broken when I contacted customer service they got back to me and had me a new order on the way

They have a lot of options for tech stuff and nice shipping time plus reasonable prices for the products.

I took the time to speak with the customer service to ensure I was getting the correct part and it was everything I needed. That did not turn out to be the case, so I had to return it. My refund from RepairPartsPlus was minus a 20% restocking fee, a $4.00 repair part plus prepaid fee and additional $3.99 "free shipping fee". Wasted my money, for all I know the repair parts plus customer service person I spoke with knew it wasn't the correct part and I would have to return it, they make money either way. If you are absolutely, 100% sure the product you are purchasing won't have to be returned then perhaps Repair Parts Plus is okay.

I ordered an iPhone screen and toolsets, then I found the tools were not standard which doesn't fit the screw and I contact their customer service got 20% re-stock fee waived. When I checked my refund still lost $8 dollars for both sides shipping fee according to their policy. I just kind of don't understand why I have to pay for defects of the product.

My order was $44,20% re-stock fee will be $8 and plus shipping fee $8, you will lose $16 of $44 if anything wrong with.

Recommendation: highly recommend who is trying to buy stuff from these company with the re-stock fee policy check bigger company's offer like Walmart, Amazon etc because their policy protects customers, anything wrong with you can free return item.