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  • Reputation Defender

Reputation Defender

Ratings On Other Platforms

Trustpilot
4.8 / 5
Better Business Bureau
3.3 / 5

Overview

Reputation Defender has a rating of 4.4 stars from 2,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reputation Defender most frequently mention good information, report card, and google search. Reputation Defender ranks 1st among Marketing sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.6%
Positive
417
Neutral
83
Negative
11

What reviewers want you to know

Positive highlights

  • Excellent and fast search results with the ability to quickly assess the validity of the content.

Critical highlights

No critical highlights yet

How would you rate Reputation Defender?
Business's Favorite Review

“Great tool to stay on top of your reputation online!”

Gerd A.
6/28/20

Great tool to stay on top of your reputation online! Love it!

See full review
Top Positive Review

“My first time checking out my online reputation”

Rebecca B.
6/29/20

My first time checking out my online reputation. I don't have a comparison yet.

Reviews (2,852)

Rating

Timeframe

Other

Reviews that mention popular keywords

search results (16)
Thumbnail of user hendersonh12
1 review
1 helpful vote
September 1st, 2020
Verified purchase

My main concern was strictly devoted to fully understanding the various aspects of Mail Control, Additional Protection and how those topics work. Ana was outstanding. Her explanations were on point. She was courteous, professional and knowledgeable throughout our discussion. I now have a better understanding of how the system works and can have more in-depth knowledgeable on any suggestions or recommendations I may have in the future.

Thumbnail of user annettes610
1 review
0 helpful votes
January 12th, 2024
Verified purchase

Easy to use. Luckily, it looks like I don't have anything negative showing about me, right now. So, I really appreciate the free check. Thanks!

Reason I chose this business:

Concerned about someone who is causing me trouble.

Thumbnail of user budc24
17 reviews
4 helpful votes
March 25th, 2024

I got into a situation when I needed to be defined online. Literally, some of the crucial data got leaked and I didn't know what to do.
Fortunatel,y nowadays we have contextual ads, so I found these guys easily. I applied for services to them, explained the whole situation and we have found the solution!
It didn't take a lot of time and I am grateful to the team of specialists for this. Now I have a peace of mind, knowing that there's nothing denigrating my reputation in the net.

Thumbnail of user torriem10
1 review
2 helpful votes
December 9th, 2020
Verified purchase

I was confused on several levels of how and why I was seeing my information on "people finder" sites again. The representative I spoke with on the phone very quickly located my previous subscriptions and clearly explained what was going on. He was very helpful in establishing a new subscription to fit my needs and even helped me set it up. So often in today's world customer support is impatient and even condescending and it can be like pulling teeth to get clear accurate information. Thankfully that was not my experience today. This support person was the best I have dealt with in a long time.

Thumbnail of user johnw7355
1 review
0 helpful votes
September 3rd, 2023
Verified purchase

I think it found stuff about me, but there are a lot of John Weltys out there also.

Reason I chose this business:

Just wanted to see

Thumbnail of user safewayt1
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Ease at which I was able to check without having to endure undue or unnecessary sales pressure.

Reason I chose this business:

Curious about online exposure.

Thumbnail of user stevej1366
1 review
0 helpful votes
November 23rd, 2023
Verified purchase

Great experience. Learned a lot of useful things

Thumbnail of user edwardm758
1 review
1 helpful vote
October 12th, 2020
Verified purchase
• Updated review

I was very pleased with the overall speed and efficiency of your service. I would definitely recommend to anyone.

Service
Value
Quality
I meant to say 5 stars
November 8th, 2020
Verified purchase
• Previous review

* Reputation Defender attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user joank535
2 reviews
0 helpful votes
March 28th, 2024
Verified purchase

It tells me nothing except there are other people with the same name. Also my address and age are exposed.

Reason I chose this business:

Was interest on what was out in the public realm.

Thumbnail of user vickil108
4 reviews
6 helpful votes
November 26th, 2023
Verified purchase
Thumbnail of user fucky170
2 reviews
2 helpful votes
May 10th, 2023
Verified purchase

Because I faked all my info, except my name, that way you cannot annoy me with ads and $#*!.

Reason I chose this business:

I’m bored

Thumbnail of user tanyap144
1 review
4 helpful votes
November 28th, 2020
Verified purchase

Would like to see an example of what happens if someone ‚digs deeper‘. I can look at the top 10 search hits myself, don‘t really need you for that... what old articles from opinions I wrote 20 years ago are still around? Things that might make someone think I still believe whatever I might have written and don‘t even remember myself.

Thumbnail of user jermeld
2 reviews
1 helpful vote
March 18th, 2022
Verified purchase

Because you easily went on the internet and found me and bad things that happened in my past

Reason I chose this business:

Because I want to change what people see and feel about me

Thumbnail of user sergioe61
1 review
0 helpful votes
May 28th, 2023
Verified purchase

Didn't find anything more than what a google search would do. That could be a good thing but not sure. Would like more in depth assurances before engaging service.

Thumbnail of user miken1238
2 reviews
0 helpful votes
November 1st, 2023
Verified purchase
Reason I chose this business:

I don't know kw

Thumbnail of user pineappler
1 review
0 helpful votes
March 8th, 2021
Verified purchase
Reason I chose this business:

I was curious

Thumbnail of user tuwannar2
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Some information is not correct. And I am the victim of identity theft.

Reason I chose this business:

Trying to get my identity theft cleared up.

Thumbnail of user ghans
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Easy to use. Helpful

Thumbnail of user yolandam211
1 review
0 helpful votes
March 13th, 2021
Verified purchase
Reason I chose this business:

Trying It Out

Thumbnail of user kathiea26
1 review
0 helpful votes
April 5th, 2022
Verified purchase

Because I keep getting emails that negative things are on web about me and your scan just confirmed it to be false

Reason I chose this business:

Because of the ad your company ran on tv

Thumbnail of user rogers614
2 reviews
0 helpful votes
September 25th, 2023
Verified purchase

Needs more clarity for finding right person when common name. She. Wrong data comes up should be able to know how to mark it if it's not you. Neutral? Or frown face?

Reason I chose this business:

MSNBC ad and curiosity.

Thumbnail of user gammaw1
1 review
0 helpful votes
July 19th, 2022
Verified purchase

I would like to include my name as well. Report was buried compared to how easy your commercial made it seem.

Reason I chose this business:

Tv. Clients abruptly ending sales opportunities.

Thumbnail of user spearsm
1 review
1 helpful vote
January 20th, 2021
Verified purchase

It's the whole reason for my inquiry, Spears Manufacturing is a privately owned, 0-debt company, spanning throughout 24 locations across the United States.

Reason I chose this business:

I find it repulsive that former employees, who cannot get to work daily, can post reviews about my company, with no oversight or fact-checking by the entity receiving such reviews, in turn posting these reviews for public consumption.

Thumbnail of user angelinep31
1 review
0 helpful votes
February 19th, 2024
Verified purchase
Reason I chose this business:

Just checking

Thumbnail of user brianp2428
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The world's most trusted ORM company, ReputationDefender helps individuals and businesses improve their search results and protect their privacy.

Company Representative

Thumbnail of user toris58
Tori S.
Typically does not respond to reviews

How do I know I can trust these reviews about Reputation Defender?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Firefox extension

4.4
2,852 reviews
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