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    RetroStage

Ratings On Other Platforms

Trustpilot
2.6 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

RetroStage has a consumer rating of 4.4 stars from 84 reviews indicating that most customers are generally satisfied with their purchases. RetroStage ranks 4th among Self Storage sites.

  • Service
    18
  • Value
    18
  • Shipping
    19
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
26
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How would you rate RetroStage?
Top Positive Review

“Update to My Previous Bad Review”

Gina B.
1/6/20

I finally received the dress I ordered Dec 5 for NYE on Dec 31. Talk about the 11th hour! I've bought 3 dresses from retro-stage & I love them. They need to improve their lack of customer service. List a phone # that works, provide a real link to online chat help & tell your customers these dresses ship from China so they can plan ahead for a possible delivery delay. I will buy more from you. I just hope you take my suggestions seriously. PS- I found out I could wear the 1920s Art Deco Maxi Dress either way. Versatile!

See positive reviews
Top Critical Review

“Poor material and loves to tell you how big you must be”

Jaymi T.
9/23/21

Do you enjoy poor material? Do you like your product breaking from a simple touch? How about being called fat or in their words "too big" repeatedly for 10 plus emails? I'm not sure about anyone else but personally, not a big fan. I ordered a swimsuit from retrostage and I went to try it on. The bottoms fit nicely but the top felt a little big so I went to go tighten it. Before I could actually tighten it, it broke as soon as my fingers touched it so I naturally contacted the company as I haven't ever had that happen to me. I'm only about 138lbs and always fit a medium but they proceeded to tell me it couldn't possibly be them and for a misely 11 us dollars can send me a larger size and I'm just far too big as they put it. I paid about 60 Canadian dollars and I wanted my money back but instead they proceeded to call me fat or better yet too big in 10 plus emails and said they could only give me 5 dollars back and 10 percent off my next order as if I was planning on ordering again and being called fat all over again from these people. I've never had a company be so rude to me over and over from a product made so cheaply it breaks from fingertips touching it. So unless you enjoy being ripped off or being told how large you must be, I extremely do NOT recommend buying anything from retrostage.

See critical reviews

Reviews (84)

Rating

Timeframe

Other

ronjac
1 review
0 helpful votes
April 4th, 2020

I ordered 3 dresses, they arrived quite fast, and they are gorgeous! Well made, and they fit perfectly!
I contacted the service center for a question and got an answer the day after.
So: beautiful dresses and good service, i totally recommend and will shop there again!

ginab189
2 reviews
3 helpful votes
January 6th, 2020

I finally received the dress I ordered Dec 5 for NYE on Dec 31. Talk about the 11th hour! I've bought 3 dresses from retro-stage & I love them. They need to improve their lack of customer service. List a phone # that works, provide a real link to online chat help & tell your customers these dresses ship from China so they can plan ahead for a possible delivery delay. I will buy more from you. I just hope you take my suggestions seriously. PS- I found out I could wear the 1920s Art Deco Maxi Dress either way. Versatile!

neuzac1
1 review
0 helpful votes
March 26th, 2021

I had purchase a lovely dress and suitable shoes.
The quality of both is amazing. The dress fits me perfectly and the shoes just give that lovely touch to the outfit. Thank you to the team for all the support and keep going with the great job

Products used:
Shoes and dress

Service
Value
Shipping
Returns
Quality
jaymit1
1 review
0 helpful votes
September 23rd, 2021

Do you enjoy poor material? Do you like your product breaking from a simple touch? How about being called fat or in their words "too big" repeatedly for 10 plus emails? I'm not sure about anyone else but personally, not a big fan. I ordered a swimsuit from retrostage and I went to try it on. The bottoms fit nicely but the top felt a little big so I went to go tighten it. Before I could actually tighten it, it broke as soon as my fingers touched it so I naturally contacted the company as I haven't ever had that happen to me. I'm only about 138lbs and always fit a medium but they proceeded to tell me it couldn't possibly be them and for a misely 11 us dollars can send me a larger size and I'm just far too big as they put it. I paid about 60 Canadian dollars and I wanted my money back but instead they proceeded to call me fat or better yet too big in 10 plus emails and said they could only give me 5 dollars back and 10 percent off my next order as if I was planning on ordering again and being called fat all over again from these people. I've never had a company be so rude to me over and over from a product made so cheaply it breaks from fingertips touching it. So unless you enjoy being ripped off or being told how large you must be, I extremely do NOT recommend buying anything from retrostage.

retros
retro s. – RetroStage Rep

Madame,
Merci pour votre message, désolé de l'entendre.
Puis-je connaître votre numéro de commande?
Vous pouvez également fournir l'adresse e-mail ou le nom utilisé pour la commande pour une double vérification.
Une fois que j'ai trouvé votre commande sur notre système, je ferai de mon mieux pour vous aider avec la prochaine étape.

Nous ne pouvons pas connaître votre poids et votre taille. Si vous pensez que la taille du produit doit être modifiée, vous pouvez nous contacter pour demander un remplacement. Notre personnel vous fournira certainement une solution.

Si vous avez d'autres besoins, merci de me contacter via l'adresse mail: service@retro-stage.fr
Ou vous pouvez appeler le (941) 218-1739 du lundi au vendredi de 9h00 à 18h00, heure normale du Pacifique (en raison du décalage horaire dans le monde, le téléphone sera sans surveillance en raison des heures creuses. Veuillez nous contacter par e-mail, nous répondrons à votre e-mail dans les 24 heures, sauf le week-end et les jours fériés.)
Salutation,
L'équipe de Retro-stage.fr

toms1359
1 review
0 helpful votes
December 6th, 2020

Order received in good time, quality products. I highly recommend this site!
I will order again...

nathalies35
1 review
0 helpful votes
November 25th, 2020

Les robes sont bien taillées et ont de bonnes finitions, je ne regrette pas mon achat, j'adore les années rétro

madisonh57
1 review
0 helpful votes
August 14th, 2019

Rétrostage is perfect and her products is just amazing!

Do not hesitate to order, you will not be

cyriellep
1 review
0 helpful votes
October 16th, 2019

It's a very good site because we can find a lot of clothes of old periods and I love that it's really amazing

Q&A (4)

Answer:

Entreprise sérieuse et légitime. Je recommande. Pas d arnaque

By Marie a.
See more answers (5)
Answer:

SUS DIEÑOS SON UNICOS Y SUS TALLAS, SON LAS ADECUADAS. A MI ME QUEDO MUY BIEN AL CUERPO. YA ES LA 2DA VEZ QUE ORDENO. Y SIN DUDA SEGUIRE HACIENDOLO

By GEORGINA C.
See more answers (4)
Answer:

MUY FACIL. EN LA PAGINA TODO ES REALMENTE MUY SENCILLO. Y PUEDES CANCELAR EN CUALQUIER MOMENTO.

By GEORGINA C.
See more answers (3)

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About the business

Company Representative

retros
retro s.
Typically responds within 5 days

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