• ScanMyPhotos

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

ScanMyPhotos has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. ScanMyPhotos ranks 6th among Photo Scanning sites.

How would you rate ScanMyPhotos?
Top Critical Review

“Hidden charges, Bad customer service response”

Wilma P.
8/7/20

I would likely have given this company 5 stars just based on the amount of telephone assistance they provided. Let me not sugar coat it though... it is NOT easy to navigate on and order from their site. I needed assistance every step of the way to make sure I was getting what I wanted. It took a very long time for them to process, but I understood given the low cost and Covid restrictions. What I'm upset about is the involuntary (yes, it was imposed) charge for "scan in order." I didn't select it because I frankly didn't care about the order of my photos. It amounted to a sizeable chunk... half of the total cost! Bottom line: whether or not I selected that option, they will not scan your pix UNLESS you pay the extra 7 cents/scan. So... you add it or they add it or the site adds it - doesn't matter because you're gonna have to pay that amount like it or not, ordered or not! Definitely an unethical tie-in.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user wilmap18
1 review
0 helpful votes
August 7th, 2020

I would likely have given this company 5 stars just based on the amount of telephone assistance they provided. Let me not sugar coat it though... it is NOT easy to navigate on and order from their site. I needed assistance every step of the way to make sure I was getting what I wanted. It took a very long time for them to process, but I understood given the low cost and Covid restrictions. What I'm upset about is the involuntary (yes, it was imposed) charge for "scan in order." I didn't select it because I frankly didn't care about the order of my photos. It amounted to a sizeable chunk... half of the total cost! Bottom line: whether or not I selected that option, they will not scan your pix UNLESS you pay the extra 7 cents/scan. So... you add it or they add it or the site adds it - doesn't matter because you're gonna have to pay that amount like it or not, ordered or not! Definitely an unethical tie-in.

Thumbnail of user gypsyk1
1 review
1 helpful vote
March 12th, 2018

Beware anyone considering purchasing a Groupon from Scanmyphotos! I purchased the $29 deal for and sent them 500 of my most endeared photos. I was informed my Groupon was "expired" and invalid and now they wanted to charge me hundreds of dollars more. I asked Groupon to intervene. Groupon was no help at all. I spent $25 on the groupon, $20 to ship the photos, then Scanmyphotos charged me another $20 to return the photos months later. I would not consider using this company again. I'm out $85. Don't buy into their Groupon. You may be sorry.

Thumbnail of user scanmyp
1 review
0 helpful votes
November 30th, 2012

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Scan My Photos is the industry experts in scanning physical media and converting it into a digital form. We use the best scanning practices and equipment.

How do I know I can trust these reviews about ScanMyPhotos?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ScanMyPhotos?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business