Scentbird

Love the business model, but this company needs to reconsider their shipping system. I probably won't buy from here again, I've been waiting over a week for my samples.

This is a nice perfume subscription at a good price. I like the selection of colognes and perfumes. I've only selected ones that are within the price range of the subscription for one scent per month. The scent below is not a favorite but there are plenty more to choose from.

My subscription was supposed to be $7.99 a month or something like that, when I look at my bank statement they've been charging over $18 for months. And this last time I didn't even receive my order. The perfumes are nice but it's not worth it if you don't want to get scammed

I had a subscription to Scentbird for 4 months, but wanted to cancel. Trying to cancel through the app takes you to a page that asks you to give the reason for the cancellation, but the page never fully loads making it impossible to complete the cancellation. Using their "Contact Us" link just takes you around in circles. There is no customer service phone number to call. The only number I did find was answered with an automated message stating there is no customer service via phone. Eventually I had to go through my third-party payment program and have them cancel the recurring payments. Sure, it was a fun little package to get every month with perfumes I would probably never have tried, but absolutely not worth signing up for given the difficulty to connect with customer service or cancel the subscription.

I've had nothing but amazing experiences with Scentbird. They are the first subscription company I can say that about. Even when I had a negative reaction to a product, they did their best to make sure I was happy; replacing the product with something else from my queue with no questions asked. Then reached out via email to check in. I just can't speak highly enough of this company.

My first order was $28 with the conversion from USD to CAD. I thought ok, a little pricey but not too bad. My second order was $47! Their excuse was BS! If you are Canadian, it is so not worth the price! A total waste of money! I rate this App 0 Stars but you have to give it at least a 1 star to post your review. 2 thumbs down 👎🏾

I have literally been trying for almost 6 months to cancel this freaking account I canceled it because I don't like their products they give me a headache the following month they still charged me the only thing that I can do was pause it and I've been going back and forth with email with them and apparently I didn't say cancel the subscription enough times that they reenacted the subscription and charged me again stay away do not mess with them

I love the concept of a monthly subscription and they have a good algorithm to help select fragrances. My issue is that the shipping takes a fair amount of time and my November fragrance was delivered on the 4th of December. I also wish they had more designer brands to chose from. Overall it's good and "almost there" to be awesome.

This is my favorite membership! I get to choose what I want, then if I love it i can reorder it! That is awesome. I love to smell good perfume is a must for me and I'm very very picky. So with that said out of 9 scents I have only had 1 that I was not crazy about. Can't beat that.

Love mine so far
Cute containers. Will be buying bottles next. My Versace is the best, lots of cmpliments

I started using Scentbird in November and they stopped sending product out in February reached customer service twice telling it was fixed and didn't get anything in March either but credit card been charged ….
Trying to cancel and get message error at the end

Just like the tin says. They deliver what they say. Products are nice, though your mileage may vary. They are scents, after all, so it's a process of refining what you like and do not like. One minor complaint is that they sometimes forget to include the little info card telling you about the scent. Rest is pretty positive, though.

Very amazing service! I love the fragrances. There selections are never off. They're right on. I'm so glad I signed up.

I love getting these generous samples of perfumes to try. Even when I get perfumes I don't like, someone I know will love it. Everybody likes things that smell nice. It's a little monthly gift for myself.

I never got what I ordered. Like when the package came... It's empty. Empty!😡. I have ordered before and got what I ordered. What happened. I'm very upset.

I subscribed to the monthly perfume membership and also purchased a sample of a fragrance at the same time. During checkout the shipping said free. I checked out completely and received an email receipt. Then 5 mins later I get another email receipt saying they added $6 for shipping of the tiny perfume vial sample I got. This is ILLEGAL. I completely checked out and doing so, agreed to the price that showed during checkout. They can't just add money to the already agreed upon price afterwards. I'm filing a fraud complaint on them with my bank.

Love the fragrances, would like to purchase YSL and perry Ellis. Thank you
Also more random gifts would be amazing

This business is an alternative to potentially pricey fragrance buys, they have a variety of fragrances for a monthly fee. (Scent of the month club) The packaging and scent deployment system is great, most scents come with paperwork regarding the scent notes in that fragrance. I say most because I have not always received them with my scent of the month.
The variety of fragrances could be better, I can't speak of the feminine side of things, but it seems that the men's scents that I want to try out are the more expensive sort. This is where you are charged $10 to $15 more per month.
On the positive side, I love trying new colognes, and rolling the dice to try a new scent for me is worth the $20 monthly cost. I have actually purchased one of the colognes I have tried on here through another site. They have a system that efficiently tracks which scent you want to receive & a user has the freedom to move your choices around so you can strategically pick a spring or winter scent in the proper season. Overall, their site is very easy to navigate, very professional.
To be critical, some of the colognes have turned out to be duds. I can't blame scentbird for this, in fact I am grateful to not be stuck with what would become a hundred dollar bathroom spray. Objectively speaking, some of these scents were ones that scentbird tacked on the extra $10, so that sucks. Another negative is the variety. There are some fragrances that I would like to try from major brands that scentbird does not have as options yet.
So, I like the idea, I love my colognes, but if scentbird doesn't provide me with more variety, I will be moving on. I also think that some of the niche scents should be offered for a discounted price, & I would be more willing continue as a subscriber. For the expensive 'dud' scents, why not comp me with a cheaper, lesser known fragrance?

Love the smell of all the ones that I chose definitely a good price for high-end Cologne definitely recommend other people don't miss out on your shot to get better deals

The colognes used to have okay selection now it's just colognes they've gotten for cheap and are marking up. It's also almost impossible to cancel I tried cancelling before my renewal but I was still charged because their customer support couldn't check messages until it was in the "one day" processing step. This is bs as I contacted before and abided by their rules. Borderline illegal activities from their deceptive practices.

I never received my order. I tried to contact company but only bots available and cannot answer my questions. They do not have live agents. Money lost, Product lost. Very unhappy 😡 Of I could give 0 stars I would. Please be aware.

This company has the most named brand fragrances at a reasonable price. Add an extra scent or two every month for even more savings.

The company was hacked and got my personal information. I recently ordered from ScentBird and I still haven't gotten my package even though it was supposed to be delivered over a week ago. Total scam. Requesting a refund. I will try ordering from a better website. This website sucks! Don't do it unless you want your personal information stolen!