• Scoot

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Overview

Scoot has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Scoot ranks 126th among Search sites.

How would you rate Scoot?
Top Positive Review

“Great directory”

Kumar M.
10/12/15

Its a great online directory for free listings of your business. Has 4 different networks linked with it like touchlocal which you get automatically enrolled in for advertising. Good source of potential customer traffic for your sites. Offers free targeted marketing so very useful. Recommended.

Top Critical Review

“AWFUL. CUSTOMER SERVICE IS ATROCIOUS”

Dianne q.
1/6/16

If it were possible to award no stars, I would. EXTREMELY disappointed. When I initially made contact and was very specific with my ideas, I was assured this was no problem. Money was duly paid. Unbeknown to me, the web design process was then passed to web.com in USA The website designed was atrocious and despite providing the specific text I needed, this was altered or omitted. EVERY email was ignored and a genetic reply received. It was not possible to log on and make changes myself. Scoot finally admitted what I wanted was beyond their capabilities and I should not have been sold the package... However they have since failed to refund the design package fee and had the audacity to charge a hosting fee although they were hosting nothing. Every ema to Scoot is ignored, no phone call ever returned and predictably, the full refund we'd been assured of failed to materialise. Scoot customer service is a DISGRACE and non existent

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user kumarm
98 reviews
406 helpful votes
October 12th, 2015

Its a great online directory for free listings of your business. Has 4 different networks linked with it like touchlocal which you get automatically enrolled in for advertising. Good source of potential customer traffic for your sites. Offers free targeted marketing so very useful. Recommended.

Thumbnail of user dianneq
4 reviews
21 helpful votes
January 6th, 2016

If it were possible to award no stars, I would. EXTREMELY disappointed. When I initially made contact and was very specific with my ideas, I was assured this was no problem. Money was duly paid. Unbeknown to me, the web design process was then passed to web.com in USA
The website designed was atrocious and despite providing the specific text I needed, this was altered or omitted. EVERY email was ignored and a genetic reply received. It was not possible to log on and make changes myself.
Scoot finally admitted what I wanted was beyond their capabilities and I should not have been sold the package... However they have since failed to refund the design package fee and had the audacity to charge a hosting fee although they were hosting nothing. Every ema to Scoot is ignored, no phone call ever returned and predictably, the full refund we'd been assured of failed to materialise. Scoot customer service is a DISGRACE and non existent

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