Seagate Technology

It took exactly 3 and a half months for me to receive my replacement 2TB Firecuda 530. This NvMe SSD which I purchased from an accredited dealer for $550.00, failed within 2 years. I thought, luckily, I have a warranty of 5 years but after the enduring I had to go through to get my claim, I would never get a Seagate product again.

After the initial 2 months wait after sending through the SSD, I contacted them and requested an update with my return because I thought it was strange that no one has contacted me about my return and that I haven't received my replacement yet.
The predicament which I found out later was that they have not received my RMA but the tracking I have on hand shows it has been delivered within a week of sending to their address which I continued to provide to 10 different chat support members over each week I had to contact them, each a failure in their own right since I had to waste 30 mins each time to explain my situation 10 times over whilst also being lied to by each and every one of them since they all personally reassured me that they will get back to me with an update in 24-48hrs but not a single one did. Every time, it was me that had to contact them which led me to start the same 30-minute weekly hellish dance.

Although I got Australia Post involved, got a written letter saying the delivery was made to their address and that it was signed for with proof of signature, it got to a point where I gave up on the replacement SSD and was going to go through the Ombudsman since I have wasted so much time precuring it. Luckily though, put of the blue, I got my working replacement but it was at the expense of my sanity.

Two recently purchased Seagate 4tb external hard drives have failed. Will never buy this brand again. Will stick with Western Digital.

The Seagate Barracuda is my #1 preferred hard drive type when it comes to computers. Everyone swears by WD but not me, I have had much better luck with Seagate then any other manufacture when it comes to hard drives. My first love was Quantum Fireball back when they made drives for non business as well because I know I must have reformatted my 20GB more then 1K times in the time I used it & it never failed just bigger drives came out so I moved on.

I love Seagate & I would recommend them to anyone who is looking for a good quality drive.

I had issues with my external hard drive. One single tweet had the customer service team on top of the problem and a resolution was come to in roughly 20 minutes. Amazing work, would recommend their products

I never expected to be "taken" by a corporate/computer peripherals giant like Seagate but I was wrong. Anyway, it looks like I've again "been taken" by corporate "double-speak" in a Seagate advertisement that insinuated that if I bought one of their mega-storage units (called Central), I would also be protected via mirror-like storage on their cloud service. Boy was I wrong. And of course, you don't realize this until a problem happens. Which of course it did.
I did not expect that from Seagate. As a huge corporation I thought you were beyond taking "change" away from thier clients. But I guess every penny helps when you are spending billions on acquisitions. So where else to get the funds but from their stupid, ignorant, non-legalese educated existing clients.
What you (and in this case Seagate) do is make an exceptional offer for a piece of obsolete (or soon to be obsolete) equipment; wrap it up in a lot of goobledygook concerning protection in the cloud; and sell it to your best idiot clients.
Unfortunately, I'm now stuck with another piece of Seagate garbage that I will have to get rid of somehow.
I've no use for yet another hard drive no matter how large it is, when I'm trying to consolidate the 30-40 or so hard drives that I already have from my old computers.
What a joke! And again it's being played over and over again on unsuspecting and gullible clients of this mega-monster.
If you have other choices - use them.