• SFX Performance

SFX Performance

Overview

SFX Performance has a rating of 4.7 stars from 11,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SFX Performance most frequently mention customer service, right part, and free shipping. SFX Performance ranks 25th among Auto Parts sites.

Positive reviews (last 12 months): 85.7%
Positive
6
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • The customer service agent was friendly, helpful, and knowledgeable.

Critical highlights

No critical highlights yet

How would you rate SFX Performance?
Top Positive Review

“As advertised”

Doug P.
11/5/23

Parts were packed securely. The size and shape is a good match being that low on the vehicle. It's a good thing it's made out of stainless steel very please so far.

Top Critical Review

“Wanted spigot rings got hub rings”

daniel c.
7/17/23

You didn't have my spigot rings in stock and I had to wait like 2 weeks for them, when i finally got them they weren't as advertised, they ended up being hub rings with the flare on them. Not what i ordered

Reviews (11,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user stevenp2070
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Super user friendly site, very easy transaction, and great prices! Purchased two Black Rhino center caps that tend to go missing off my Bronco (stolen twice) they were backordered but as soon as they were available SFX shipped 'em all the while in constant communication. Awesome customer service!

Thumbnail of user roberth6409
1 review
0 helpful votes
August 29th, 2023
Verified purchase

Your company has been great. UPS not so good. I would definitely order from you again. Thank you for following up on the order.

Thumbnail of user dougp513
1 review
0 helpful votes
November 5th, 2023
Verified purchase

Parts were packed securely. The size and shape is a good match being that low on the vehicle. It's a good thing it's made out of stainless steel very please so far.

Thumbnail of user danielc3917
1 review
0 helpful votes
July 17th, 2023
Verified purchase

You didn't have my spigot rings in stock and I had to wait like 2 weeks for them, when i finally got them they weren't as advertised, they ended up being hub rings with the flare on them. Not what i ordered

Thumbnail of user gregm1263
1 review
0 helpful votes
April 10th, 2023
Verified purchase

Great service as always. Very prompt and communicative with good updates on order status. Good follow up.

Thumbnail of user joshuas1477
1 review
0 helpful votes
August 10th, 2023
Verified purchase

Great smooth and easy everything was packaged and in the best quality. Perfect match def recommend this company and there products!

Thumbnail of user jaysonh18
jayson h.
1 review
10 helpful votes
September 19th, 2014
Verified purchase

Placed order online for wheel center caps on a Sunday, it is over 2 weeks anstill have not received the order. Im ok with that. However what bothers me is I called the Friday after and they told me it shipped. I did not receive the order so 4 days later I called again to follow up. The cs rep told me they just got them in and they were going out that day, still a few days later the usps tracking info says "label created" but has not shipped! I hate being lied to and horrible cs hence the low rating.

Thumbnail of user georges2336
2 reviews
0 helpful votes
February 27th, 2023
Verified purchase

SFX staff are very helpful in making purchases & they process orders quickly... We are very happy to do business with them...

Thumbnail of user vincents776
1 review
0 helpful votes
June 24th, 2023
Verified purchase

Although there were some glitches with my order Richard Bristow worked through some difficult situations to get my order delivered. I appreciate his efforts to get my order through to me.

Thumbnail of user harva
1 review
0 helpful votes
August 26th, 2023
Verified purchase

Product ordered was provided accurately and delivered on time. Competitve pricing.

Thumbnail of user napoleonrl
1 review
0 helpful votes
September 16th, 2022

Thank you, these side louvers is something I had been long searching for. They are so hard to find until I found you guys! Cheers!

Tip for consumers:
Great site for hard to find products

Products used:
Mk2 celica supra side window louvers

Service
Value
Shipping
Quality
Thumbnail of user toddp207
Todd P.
1 review
7 helpful votes
August 21st, 2020
Verified purchase

Received fit just took awhile to get here... blame is COVID-19! Richard told me exactly what to expect and it arrived!

Thumbnail of user rays465
Ray S.
1 review
0 helpful votes
August 26th, 2020
Verified purchase

1st order from you, let's see how my shipment works out.

The USPS is not your friend the shipment took 2 days to leave Texas, which is probably normal, but 4 days to leave the Rochester NY mail center to reach my town P. O. then me, a distance of about 10 miles.

Nice product though, I really like the lugs and drive lock mechanism.

Thumbnail of user steveno32
Steven O.
1 review
0 helpful votes
June 7th, 2014
Verified purchase

Horrible! It took 3 days after my order was processed to inform me my item was back ordered and no eta on arrival. I called and cancelled my order a week ago and I have not received my refund! This experience will keep my shop from ever doing business with your company again. Thank you for making this an easy decision.

Thumbnail of user lukeo9
Luke O.
1 review
0 helpful votes
May 26th, 2020
Verified purchase

Ordered this over 5 months ago which is ridiculous. My car has since been totaled. Better be receiving a prompt refund.

Thumbnail of user lukes164
LUKE S.
1 review
8 helpful votes
April 23rd, 2020
Verified purchase

talk to a rep that went above and beyond, he looked up the install kit from fab tech and then read the install instructions to find the correct part number we needed, wish I could get his name, he did a wonderful job, thanks for hiring great people that care, I called procomp and they didn't want to hardly give me the time of day.

Thumbnail of user christopherm629
Christopher M.
1 review
0 helpful votes
September 19th, 2019
Verified purchase

Your mobile version of the site is garbage it doesn't fully come up and gets cut off where it shouldn't.

Thumbnail of user rebeccaf83
rebecca f.
1 review
0 helpful votes
November 4th, 2014
Verified purchase

Everything was fine except for the shipping. I ordered my part a week ago and it still says it is processing. i want my part!

Thumbnail of user ludvikn
Ludvik N.
1 review
0 helpful votes
July 14th, 2014
Verified purchase

Easy, but I reserve my rating after the delivery./// To place an order was easy enough. But I did have to contact sales dept. for shipping cost, even the web said that I'll be contacted by you. This and following e-mails back and fort resulted in delay of four days. Normally, in my experience with online shopping this is done much faster. That's why I've lowered the rating little.
Otherwise I'm happy with product and services received.

Thumbnail of user kingbobr
Kingbob R.
1 review
7 helpful votes
May 13th, 2020
Verified purchase

Ordering is good the return shipping if have wrong part we will find out how well to work with but all good so far.

Thumbnail of user nickyd7
Nicky D.
1 review
0 helpful votes
March 20th, 2015
Verified purchase

I order something from y'all eight days ago an I still don't have my tracking number yet so I call yesterday for help an I still don't have my tracking number yet

Thumbnail of user franciscoz7
Francisco Z.
1 review
0 helpful votes
April 22nd, 2019
Verified purchase

Shipping rates are not competitive.

I found the same product for $50 + $6 shipping after placing my order.

Thumbnail of user miked354
Mike D.
5 reviews
9 helpful votes
July 28th, 2020
Verified purchase

Quite possibly the easiest and least frustrating site I have ever used for ordering parts so it' goes without saying that I will definitely be ordering much more here in the near future

Thumbnail of user rorym29
rory m.
1 review
0 helpful votes
April 30th, 2014
Verified purchase

i asked that shipping & price match questions be addressed before my order was finalized but after calling to inquire 2 days after initiating the order I instead found out that my order had shipped before i even got an email receipt acknowledging that my order had been placed.

Thumbnail of user amandar185
amanda r.
1 review
0 helpful votes
November 18th, 2014
Verified purchase

needed a replacement cap. I found this site easily. i entered my part number and found part ordered o

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4.7
11,707 reviews
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