Shoes For Crews

I purchased the Gia #2220. My total was less than $20 with my discounts. When I got my statement they had taken off one of the discounts. I called customer service and told them what if I didn't have the $30 in my account? The rep was nonchalant in her tone. It was more trouble to return them and pay more. Next within a month it rained and I stepped in a small puddle of water and the water never left my shoes. Now my shoes make noise. The quality is poor, don't get them wet.

I returned my shoes back in Oct. Here it is December and they still haven't sent a return. They keep telling me 4-6 weeks. This is getting really old. I paid over $100.00 for these shoes. Finally had to go to Walmart and buy some.

I don't know a single person including myself that has had good luck with shoes for crews. They are also uncomfortable no matter how much money you spend. They are 4-Hour shoes not 12-hour shoes. Trash. By the end of my 8-hour shift every day my feet are tingling!

I've had two foot surgeries in my life and my employer requires slip resistant shoes. I got a pair and they were uncomfortable. I exchanged them for another pair and those were too small. When I called them to exchange them again I was told the 30 days from the original shoe had expired and they can't do anything. No exchange no return. You have to read the fine print with these people. Now I'm stuck with a $65 pair of shoes that I can't wear. I'm so angry I could scream.

Only gets 1 star cause had to,if could I would ot even give that! The shoes for Cruse company is a rip off! Placed a order for shoes for 6 dollars an some change an was charged triple! What the hell! This is ridiculous. So if you need or want no slip work shoes you best bet is to go to your local shoe store an purchase them at least you know you won't be charged triple for them

I knew ordering shoes online was sketchy, but there's little locally besides Walmart that has a selection of non-slip shoes. Now I need them with steel toes. So I ordered from SFC, and naturally the size guide misled me. Too big, besides having zero arch support. So I forgot about them and because I'm not a business they won't take a brand-new-in-box return outside of 30 days. They won't even consider it, or inspect them upon receipt, nothing. So I'm screwed, with lousy shoes I can't use and wouldn't honestly recommend to anyone else even if they did fit...so I'm back to trying to scratch up some local vendor.

I ordered these, as they were suggested by my work, and they have a small discount on them through my work place. They hurt my feet when they arrived, but I pushed on through, thinking I just had to break in my 90$ order. Now, after two months of having the shoes, they're starting to fall apart. The sole is separating, the laces are thrashed, and the seams are splitting. Do not buy from this company.

After only two weeks my shoes started falling apart. Spoke to customer service and they told me I could exchange them but I'd have to mail them back before they sent the exchange pair which would take 6-10 business days. I explained that this is ridiculous as I'd have to buy another pair of shoes whilst I'm waiting and so I requested a refund. They agreed to refunding my money but there would be a $6.95 restocking fee for my broken worn shoes and that they'd also deduct the shipping which was $20.98. I offered to show them pictures of the shoes which they declined and I was more than happy to return the shoes once I'd received my exchange pair but none of these options were acceptable. I've since contacted my credit card company to dispute the charges and will also contact the BBB. DO NOT BUY SHOES FROM THIS COMPANY!

I give it NO STARS! I had an employee quit before he received his shoes. When I tried to return on line it said I wasn't eligible for return. Call company 4 times. Was held on the phone for approx 20 min at a time. Each time they promised to send a return label The last time I called they promised they'd call me back. Still waiting for a return label that will never come. What good is an on line company if you can't return or exchange shoes?
I will NEVER use this company again

I've been ordering shoes for crews online for over 5 years. I made sure I read every fine print and it stated always order a size up and that's what I've done. Any other shoe I wear outide -of sfc I'm a 7 and half. When I order from sfc I get 8 and half. I've only order new balance because in general those are very comfortable for me. Different styles are better than others but in general I have zero complaints. I will note I've never had to deal with customer service so I don't know anything about that aspect. I've never stepped foot in an actual store so I also don't know that aspect. Online I've never had an issue. So thank you shoes for crews for not letting me fall at work and my feet breathing nicely on hot days as I work in a restaurant at 10 and half hour shifts 45- 55 hours a week. You haven't failed me yet.

I received my shoes in a beat up box that looked like a homeless person used the box to put their trash in!

The customer service representatives are super helpful and polite. My issue is if you live in a Canada and order shoes from her the US sizes are a size larger. So I returned the shoes and filled out their paper requesting a size smaller be shipped to me. I called to follow up as I had not heard back and it's been a month. Instead the gave me a refund but not for the full amount. The charged me for shipping and a shoe restocking fee! So I paid
$51.93. Got a refund of $35.08. Difference is &16.85. The restocking fee and shipping were $6.95 each. What was the other $2.95 for? ‍‍ Anyways... that's bull crap. I won't order from these thieves again.

After only 90 days my shoes started leaking water, you would think this would be seen as returnable. I was told it's outside of the 30 return policy even though the product was defective I was not allowed to exchange them.

I ordered a pair of boots. Tracking said delivered. I never got them and this company does nothing to help.
They took my $120 and I never got the shoes and they won't give me a refund. They said FedEx sent proof of delivery but it's just the same tracking info I can see and only says drop off at front door. No picture no address it was dropped off at.
Nobody will help resolve this.
I do not recommend this company at all. Horrible!

Shoes are a difficult item to purchase online and be assured of a good fit and quality. A liberal return policy should be part of the process in case an exchange or return is necessary. Shoes For Crews is definitely not liberal in this regard. I returned a recent order and was surprised that my refund was substantially less than my order cost. My order total was $61.51 but credit was only $46.58. I had to pay my own shipping PLUS a "return processing fee" of $-6.95. I advise against ordering from Shoes for Crews unless you are 100% certain you will be keeping the shoes.

I work in a high school and the floors are very hard on my back and legs, so its important to get the right shoe. I hit the jackpot with Gia from shoes for crews! I love them so much I have them in black and rose colors! These shoes/ sneakers are amazing and look great with black or khaki pants!

Two pairs have made me fall and hurt myself. One pair at work and another walking in my neighborhood. The soles became loose and tripped me while walking

Shoes for crews is always reliable professional and customer service is on point and punctual. I bought the DeWalt newton. Shoe has heel support as good as orthotic. The tongue is attached so it's waterproof. The sole is arranged in such a way it doesn't accumulate buildup. I'm in food processing so this is a huge plus. Shoe breathes well fits well. My biggest issue with most work shoes is they seem to want to come off your feet when you walk. Not the case here. Quality show great price. Highly recommend the shoe and the shoes for crews crew. Good transaction. Thank you so much.

I ordered from them over a week ago, paid 20 for overnight shipping. I've talk to customer service 6 times already. They refuse to cancel my order! They credited me 13 dollars instead of the 20. The shoes we're supposed to be delivered by FedEx but according to them they are returning them back to Shoes for Crews due to an issue with their account. I'm beyond furious. I've asked to speak to supervisors but they are never available and do not return calls. This place is a joke. I've ordered them through Amazon since their customer service so easy to deal with.

I worked a 6 hour shift serving shift with black flats that I bought from here and I acquired the biggest most messed up blisters I have ever gotten from a pair of shoes. I believe they are infected. DO NOT, i repeat DO NOT buy shoes from here. They ripped the skin off my ankles and the side of my feet. Shoes for crews should change their name. Horrible.

My Son bought me a par of Andis for Christmas I kept them in the box for a month because I still have my old ones. A month later I tried them on and felt big. They were 1/2 size bigger. I called customer service for an exchange but it was denied, because it was after 30 days. I have been buying this shoes for my employees and myself for over 20 years. In my view this is NOT good service.
Shoes for crews is not what it just to be.

Would rate a 0 if I could. Received my order. All was great. Decided I do not need 1 pair- the box ha NEVER been open and shoes have NEVER been worn. SFC will not entertain even an exchange! RIDICUOLOUS!

I placed an order and used a promo code given to me though email. When I went to check out it applied a different promo code, charging me more. I called customer service and they couldn't cancel my order even though I placed it minutes ago. They recommend I place an order again and return the original. The return will charge me a fee just to ship them back. After reading bad reviews with returns I rather not trust or take any chances with a return. Last time buying from here