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    ShopPBS.org

Ratings On Other Platforms

Trustpilot
2 / 5
ResellerRatings
1 / 5
Corporate Values

Overview

ShopPBS.org has a consumer rating of 3 stars from 5 reviews indicating that most customers are generally dissatisfied with their purchases. ShopPBS.org ranks 26th among DVD sites.

  • Service
    1
  • Shipping
    1
  • Returns
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate ShopPBS.org?
Top Positive Review

“PBS is stuffy but their employee, Micaela made my Christmas shopping a joy. We laughed together, bo”

AnneAnne S.
12/1/20

PBS TV is so stuffy but Micaela their representative made my Christmas shopping a joy. We laughed and bonded over weird relatives, pets, and bad weather: snow in Ohio, 22°in the Texas Hill country. Her cheery personality and wonderful laugh made a good Christmas experience even better. And she was most competent. Merry Christmas Micaela. May Santa be generous to you and your puppy dog. Anne Stewart, Comfort Texas

See positive reviews
Top Critical Review

“CD Library Cabinet”

Michael M.
12/22/20

Ordered cabinet on 11/25/2020. Delivery was supposed to be 12/15/2020. Today 12/22/2020,, cabinet has still not shipped. Called PBS and they could not tell me when it would be shipped. Poor customer service and was rude on the phone.

See critical reviews

Reviews (5)

Rating

Timeframe

Other

anneannes
1 review
0 helpful votes
December 1st, 2020

PBS TV is so stuffy but Micaela their representative made my Christmas shopping a joy. We laughed and bonded over weird relatives, pets, and bad weather: snow in Ohio, 22°in the Texas Hill country. Her cheery personality and wonderful laugh made a good Christmas experience even better. And she was most competent. Merry Christmas Micaela. May Santa be generous to you and your puppy dog. Anne Stewart, Comfort Texas

mjd2
3 reviews
5 helpful votes
November 17th, 2014

I enjoy ordering from ShopPBS.org and I even like receiving regular emails from them so I know when they're running sales/specials on some of their DVDs. I mainly buy them for gifts but I have purchased a few for myself. They have occasional great deals, and the orders arrive in a timely manner. Once or twice I ordered something that was on back order, but that was made very clear early in the ordering process, so there were no surprises.

nancyb2531
1 review
0 helpful votes
January 10th, 2022

The customer service for this organization is ridiculously horrible! I ordered a personalized jigsaw puzzle online on December 8,2021. The PBS site said it would be delivered by Christmas. I have called several times on this order and the representatives say they don't know when it will be delivered. It is now January 10,2022 and I have not received the item. They still can't tell me when it will be delivered and tell me I can't have a refund. This is not acceptable. How can there be no one to help me.

Tip for consumers:
Don’t order from this site!

Products used:
I have not received my order.

Service
Shipping
Returns
daniels210
7 reviews
14 helpful votes
April 4th, 2018

Quality shows at retail price.

You can find much cheaper on numerous sites. Good cause but endless fund drives offering no bargains.

michaelm6078
1 review
0 helpful votes
December 22nd, 2020

Ordered cabinet on 11/25/2020. Delivery was supposed to be 12/15/2020. Today 12/22/2020,, cabinet has still not shipped. Called PBS and they could not tell me when it would be shipped. Poor customer service and was rude on the phone.

Q&A (1)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Watch full episodes of your favorite PBS shows, explore music and the arts, find in-depth news analysis, and more. Home to Antiques Roadshow, Frontline, NOVA, PBS Newshour, Masterpiece and many others.

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