Signs.com

Buyer beware, will not stand behind their products. We bought 6 teardrop banners ($1,800+). Assembled 1 and put it out on a Friday afternoon. Monday morning one of the poles broke at the metal joint - clearly defective. Contacted their assistance team and was told there was no warranty on the hardware. Only if it was damaged in shipping. Clearly a defective product with no support. Very disappointed because their actual printing is good and we have used them a lot.

Banner looks good. This time it was delivered on time. I am a CARtoonist and draw people's vehicles. Its important to have my banners look good with my art and arrive on time. The banner before this was stuck in India for 2 weeks... not sure how that happens when i'm shipping domestic.
Micah
micahdoodles.com

Laura B. Used her impeccable design skills to help me bring a huge project to a close. Our large order of commercial signs were shipped quickly and look amazing! Thank you!

Everything about the online process was easy. Once we had the design & copy on our side, it was super fast to upload and order!

Horrible customer service – will NEVER them again, someone made a typeo on the banner I don't believe I did, I requested a copy of the proof - They didn't have one and couldn't provide a proof to sign off - When I asked why they said I used their template so no proof required - BS

Rep would not re make sign, wanted me to ship it back and would give me a credit? Went and used halfpricebanners

Took them 2 weeks to process a 2 color vinyl cut job. Customer service would not answer emails for days on end, in fact, the first time was a week. Then they produced the item wrong, they sent me 3 colors, white lettering when those should have been cutout of the 2 colors. Seems like for a sign company they dont even know how illustrator works. Horrible experience. Avoid this company like you would Covid-19!

This was awful, we needed it for a trade show and paid for 2 day air straight to the convention center.
Then it never arrived and they said they only refund 50% of the banner not the shipping or the other half because shipping isn't their problem
…… which I get but take that up fedex not the customer

I like the self design and ability to upload my own Logo. Once I have designed the item another person on the design team verifies all my info prior to order being placed. Good tracking info provided and easy to reach customer service quickly.

I needed a sign to hang next to a very muddy area that cars were getting stuck in not realizing how deep the mud was when they drove into the area to park. I went to signs.com and designed a sign in no time. The process was easy and the sign was delivered in no time.

Definitely last time working with this guys. They sent me the final work, which was nothing like what I approved and nobody wants to talk to me when I try to reach out to them.

I ordered an initial acrylic sign and was provided high resolution files by our graphic designer. However one of the files didn't appear to be high resolution enough and unfortunately the online software that you use through this company to put in an order does not have any safeguards to catch this. In addition, they're printing team does not pay attention to the quality of their work and let pixelated items go out the door without checking with customers. $140 down the drain, and they take no responsibility. Was getting ready to do a bunch of other locations, but we'll leave negative reviews now and spend the money elsewhere. Terrible company, and terrible customer service.

Do not expect any type of real support or professionalism from their production side.

I order this off of the site and measure my car to make sure it fits. And it did not. Came in too big. Tried to get in contact with signs.com but it has been over a week and no response. I would preferably like to order from them again because the quality seemed good. But with no response soon I will have to order from another company.
If you're reading this contact me signs.com

The sign turned out great and was exactly what i wanted the turn around was fast and I was very impressed.

We needed enlarged prints mounted on foam board for a family memorial service. Set-up online was a breeze, the delivery options were easily managed and they arrived well packaged and in perfect condition. They were a perfect part of our service. The price was reasonable for the quality and speed, less than $40 per 18 x 24" print. My only small complaint is they stuck a QR code label on the face of each print. They peeled off easily enough and did not appear to leave any residue but these could have been placed on the backside.

They no longer have design services, sadly, but the phone rep was incredibly helpful with the basic look of my sign. She even went in and created a variation, so all I had to do was select the one I wanted. It came fast and was exactly what I needed.

I have been using Signs.com since the day I opened up my business. They have made some great prints and other ones terrible. I had to throw away a couple of them; in specific an 80" x 16" Acrylic Sign, which they printed the colors of my logo (which was the only thing printed on the sign) incorrect. They later sent me one free of charge that was completely distorted and had to throw that one away as well. That was a cost of $192.65. Was one of my favorites, but now I will make sure to write this review everywhere. I had to also print the small logo for my door front 3 times for them to get it right, and I paid 2 out of those 3.

Although I like the product, I do not like dealing with customer service. I placed an order in March 2023 and received a discount code, which there was no place to plug in on the order. I sent them an email asking how to plug it in, but never received an answer so I placed the order. I just needed to do another order (just 1 month later) and I spent over an hour on the phone with them trying to get them to take the discount code, but they say it has expired so they will not honor it. The job they do is nice, but don't expect them to stand by their word to give any discounts that you are promised. Next time I will take my business elsewhere.

Wanted to give 5 stars.

Pros: great customer service on the phone but not via chat when I had to cancel my original order, price of the decals, turn around time

Cons: Quality of color (in large color block areas) was not as vibrant which considering the price was fine. But the reason I am leaving 3 stars is for not actually cutting a specialty cut-to-order sticker, which was the whole reason for canceling my first order. Might as well have ordered a rectangle for less money and cut it myself, because I'm going to end up cutting the one that was delivered anyways. Super irritating!

Easy to order, quick delivery, excellent sign! It looks great at the entrance to my home studio! 5 star service!

I have bought about a dozen banners from signs.com and was generally happy until the last round of banners. They are cheaply made an unusable. I called them and was hoping they would be able to resolve the issue. No luck. They had me send pictures but have not responded to my three emails since then. Not satisfied.

Everything arrived quicky and worked out well. The window stickers were easy to install! Would def order again if needed.

I ordered a "Giant Check" from Signs.com. The process was easy, the quality was great but the border came in the wrong color. After speaking with a Customer Service Representative, she re-ordered the check free of charge. We should be receiving it next week and I am hoping it will be corrected.

I paid for overnight shipping on my order. The order arrived three business days later. I was told production forgot to print a portion of the order and it held up shipping for everything. I was not contacted as a courtesy to let me know about the mistake. I called the company to find out where my order was and learned of their mistake. I have yet to receive my overnight shipping fees refunded or any kind of recourse on the company's part.