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Communication is excellent. My concerns were dealt with in a friendly manner.
Customer service is top drawer.
Will be using for all of my future orders! Received order very quickly and accurately
Wawak has quality products, fast shipping, and outstanding customer service. They were quick to send me another order when FedEx failed to deliver my package. This company does not disappoint.
So my experience with this website has been great! I have ordered multiple times already and the products I receive are all great and worth it!
Tip for consumers:
Make sure to look at what materials things are made out of
Products used:
I use beads and string mostly
My Mom found this website and shared it with me. I'm so very glad she did! I love to do so many different crafts, and 123=Stitch! Has a great selection of the items I use on a daily basis. At this point I've been shopping with this company for approximately 5-10 years and have never had a problem of any kind. I would highly recommend 123-Stitch! To fellow needle workers, rubber stampers, scrapbookers, and to crafters of all types. I give this site 5 stars for their great selection, low shipping cost, speed of shipping, and for filling orders correctly, time after time. I hope to continue shopping here indefinitely. Thank you, 123-Stitch!
Tip for consumers:
The shipping is only $3.49 no matter how big your order, so stock up!
Products used:
Weeks Dye Works floss; The Gentle Arts Shaker Threads, various fabrics to cross stitch, many rubber stamps, many ink pads, many ink pad re-inkers, felt kits, embossing powder, paper crafting dies, paper mache boxes
I created a logo that I needed digitized so I could embroider it on shirts and hand towels. I went through the Etsy shop and got very helpful feedback on an adjustment to make the design work better. I stitched a practice piece on felt - it was beautiful, but then I saw a mistake I had made in the design. They adjusted the design for me and it came out perfectly on the hand towel and the t-shirt I stitched. The customer service was really great - little questions got answered quickly and now I have exactly what I need. They even set up and activated an account for me on their actual site. I understand people getting confused about the $5 offer - I asked about that, and it's a promo offer for embroidery shops. But $15 was a good competitive price and given all the back-and-forth communication we had, and the help I got, it was more than worth it. I'm very grateful for their assistance and am sure I will use this service again.
Gain trust and grow your business with customer reviews.
Thank you Rhonda for taking the time to comment on our online store. We truly appreciate your comments regarding our customer service we do our best and it is really nice to get recognized for it. Thanks again and hope to see you again in the future.