• SnorgTees

SnorgTees

Overview

SnorgTees has a rating of 4.4 stars from 376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnorgTees most frequently mention customer service, great quality, and quick delivery. SnorgTees ranks 18th among T Shirts sites.

  • Service
    23
  • Value
    24
  • Shipping
    26
  • Quality
    24

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • Reasonably priced T's and awesome customer service.

Critical highlights

No critical highlights yet

How would you rate SnorgTees?
Top Positive Review

“Great customer service!”

Kari D.
12/27/23

I ordered 2 shirts and they were too small. I ordered the women's medium instead of unisex medium. They offered me a full refund immediately with no hassles. I love their shirts, but add great customer service and I'll definitely be buying more from them - with confidence!

Top Critical Review

“Poor Quality and Customer Service”

Ryan W.
10/1/23

Poor quality tees. Do not buy! After maybe 6 washes (according to the instructions on the label), I found a small pinprick hole near the bottom my tee. 2-3 washes later, and there's now a hole I can fit my thumb through in the sleeve. I've only had this shirt for a few months, and it's unwearable. Not worth spending $$ for it to land in the landfill after this short of a time. Customer service was also poor. The shirts were not delivered even though the tracking information indicated they had been; when I reached out, Snorg accused me of submitting the wrong address (I hadn't) and told me to reach out to the post office -- since the package was marked as delivered, the post office couldn't do anything. We were lucky that a neighbor from several streets over eventually delivered the package to our (correctly labeled) address. Nice designs, but I'll stick with other t-shirt design websites I've used in the past with higher quality clothing and better customer service at the same price tier.

Reviews (376)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user ryanw1231
1 review
0 helpful votes
October 1st, 2023

Poor quality tees. Do not buy! After maybe 6 washes (according to the instructions on the label), I found a small pinprick hole near the bottom my tee. 2-3 washes later, and there's now a hole I can fit my thumb through in the sleeve. I've only had this shirt for a few months, and it's unwearable. Not worth spending $$ for it to land in the landfill after this short of a time.

Customer service was also poor. The shirts were not delivered even though the tracking information indicated they had been; when I reached out, Snorg accused me of submitting the wrong address (I hadn't) and told me to reach out to the post office -- since the package was marked as delivered, the post office couldn't do anything. We were lucky that a neighbor from several streets over eventually delivered the package to our (correctly labeled) address.

Nice designs, but I'll stick with other t-shirt design websites I've used in the past with higher quality clothing and better customer service at the same price tier.

Products used:
T-shirts

Service
Value
Shipping
Quality
Thumbnail of user snmmartin79
1 review
0 helpful votes
September 15th, 2023

30$ for a women's 2xl tank top. Cheap material, smelled like vinegar, and barely fit my 105# 20 years old niece.

Tip for consumers:
Didn't feel like returning, so not sure what their return policy/customer service is like. Just gave it away and won't be ordering anything else from them.

Thumbnail of user joshuah37
2 reviews
0 helpful votes
September 18th, 2015
Verified purchase

Just another shirt site. But thanks for the extra email or me to delete

Thumbnail of user michaelc4209
1 review
1 helpful vote
December 29th, 2020

Cannot tell what T Shirts are made out of. Got two for Xmas and the material is inferior and cheap. I warned the ordered about the quality. Buyer beware.

Tip for consumers:
Use quality cotton cloth and make it if it is. No label = cheap material used.

Products used:
T shirts

Value
Quality
Thumbnail of user ac391
1 review
12 helpful votes
December 8th, 2018

Just received my order for 4 (over $20 ea.) tee shirts. Very disappointed when I held them up t look them over. Very short in length, appeared small for the sizes I ordered, uneven seams, fabric was twisted, and very poor quality material. So sorry I spent the money for these. Since these are gifts for Christmas and I don't have time to replace gifts with something else, I will not return them. But for sure this will be my last and only order. These shirts remind me of the souvenir shop bins with tee shirts 2 for $6.

Thumbnail of user earlh151
2 reviews
10 helpful votes
June 10th, 2019

I ordered 2 shirts, they never shipped. I call but no answer, email, no response. Called our CC company and will be getting a full refund. Guess we are not the only people they have ripped off.

Thumbnail of user olat18
1 review
2 helpful votes
February 25th, 2021

So I've ordered from this company and before had no issues. Shirts were good quality and what I expected. Buy this last time I emailed customer service about shipping was told was a hold up with printing so upgraded me to priority. Ok fine. Then weather was crazy and I had noticed my package hadn't moved in days. So I hit up customer service and ask what's going on. Cuz I ordered on Feb 8th and it's the 20th at this point. Son2 days later she says it should be delivered today the 22nd. It didn't not come on the 22nd. So I reply seen that. Bummer I was supposed to get it by the 15th. Buy it's all good. This starts the first time I've ever been bombarded and harassed by a so called professional. She kept emailing me. Saying info I already knew about the order. Like to the point where I repeatedly told her stop emailing and asking what she wanted. Super weird and bizarre. I really liked them but customer service needs some help. So until that happens I'll find another company like 20 bucks a shirt and they don't offer free shipping. I can find better I'm sure

Tip for consumers:
Don't expect any help from customer service

Products used:
I bought 4 to 5 shirts

Service
Value
Shipping
Returns
Thumbnail of user monab30
4 reviews
20 helpful votes
April 20th, 2018

I was absolutely delighted with all the different designs SnorgTees had to offer and was so excited for my shirts to arrive after placing my order. I was told it would take 3 weeks to reach me and was given a tracking number. Though I was told my package had been shipped, the status from the tracking number showed that it was sent out 7 days after I had received that email. As weeks went on, no shirts. After a month I emailed them and asked for a status, where I was contacted very quickly with a flimsy excuse about me not choosing their priority shipping and was told to wait another week. After another week still no shirt, so I emailed again demanding a refund and they agreed. One week later my refund came through, but with the dollar to CAD rate change I ended up loosing money on this pointless transaction and got nothing in return. Worse t-shirt site I have ever used, highly disappointed. Use at your own risk!

Service
Value
Shipping
Thumbnail of user karid7
2 reviews
0 helpful votes
December 27th, 2023

I ordered 2 shirts and they were too small. I ordered the women's medium instead of unisex medium. They offered me a full refund immediately with no hassles. I love their shirts, but add great customer service and I'll definitely be buying more from them - with confidence!

Products used:
shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanc714
4 reviews
7 helpful votes
May 14th, 2019

I ordered the hedgehog shirt for my daughter in XL. It was too small and I will give it to my Gardener who is small. This is the second time I have ordered shirts from Snorg that were too small. Cute shirts, but sizing is WAY OFF.

Thumbnail of user krism55
1 review
2 helpful votes
April 18th, 2017

They feel like sand paper and are not soft in any way. So if you care about your shirt being soft dont order from here.

100 Percent Cotton

Thumbnail of user deanar2
1 review
0 helpful votes
November 1st, 2015
Verified purchase

I would buy from this site again

Thumbnail of user martyf22
1 review
4 helpful votes
December 31st, 2018

Ordered a tank top for a Christmas gift for someone And when I received it, it was a shirt, not a tank. Wrote an email explaining that I had chosen the tank and still got the shirt. Got a response saying that I chose the shirt not the tank, that choosing the tank picture as an option doesn't mean you get a tank top. And that a tank will cost $5 extra and I have to pay return fees. So maybe in the website you should change that tank option into actually getting a tank top instead of a shirt or vice versa. Trying to get people with those hidden fees of having to return things when it wasn't an error on their end is pretty $#*!ty. Definitely not buying anything from here again.

Thumbnail of user robinh94
1 review
1 helpful vote
September 12th, 2016

My t-shirts haven't even arrived yet and I already know I'm NOT using their services again.
Unlike every other seller on the internet you failed to mark the parcel as a gift resulting in me paying 25% on top of what I ordered not to mention getting to wait an extra week or so for it to clear customs...
Luckily there are plenty other t-shirt selling sites that DO care about their overseas customers.

Thumbnail of user mattheww44
Matthew W. – SnorgTees Rep

Sorry for the issues you had receiving your order. However it sounds like the order was handled appropriately, and shipped in a timely manner. Please email us at orders@snorgtees.com if not, and we will make it right. Unfortunately some international orders experience a delay in customs, and that is out of our control. That delay can happen whether or not an item is marked as a gift. RE Customs Forms: We follow federal and international laws on customs forms. We do this because we care about our international customers. It's against the law to falsify the form and mark your shipment as a gift. We don't want to get in trouble, and we don't want our customers to get in trouble. I’m sorry you were not aware of this when you placed the order. We do have some info on it here: http://www.snorgtees.com/faq#attention-international-buyers

Thumbnail of user samd275
3 reviews
9 helpful votes
August 27th, 2019

Been a fan for years. Great, innovative tees always bring a smile to my face. In the era of just too many email blasts I have always looked forward to see the "latest". Occasionally, I even order from them! Not only did they ship promptly the went above and beyond to accommodate a request I had of them. They didn't have to do it, but I asked and their answer was "no problem". It just feels great to experience good old fashioned "customer service". Keep up the great work and thank you!

Thumbnail of user antonial7
1 review
2 helpful votes
January 4th, 2018

So I ordered the t-shirts that were suppose to arrive Dec. 26th 2017, it never arrived.

I even used the tracking number they gave, checked online AND called USPS and spoke to a representative. I even called snorgtees and was ignored because their "customer service" is for you to leave a msg and won't get back to you.

I emailed customer service and told them about not receiving my shirts and all the steps already. They only responded with "We shipped your shirts already."

ARE YOU KIDDING ME? NO. I don't have my t-shirts and even USPS is baffled by that tracking number you gave me. DID YOU FORGET TO SEND IT?

The customer service only gave a 2 line response to the things I know already, the "tracking number" instead of looking into the problems for you.

I don't play that game. Reporting this company as a fraud to my credit card company. Let's see visa block Snorgtees for all their future transaction as fraud and who has the last laugh.

SHIP MY DAMN T-SHIRTS.

Tip for consumers:
DON'T.

Service
Shipping
Thumbnail of user jima92
1 review
6 helpful votes
August 4th, 2017

The worst t-shirts you can find on the internet. The material is so thin you can see through it. There is no way to contact Snorgtees. The best think to do when you get ripped off is to refuse the credit bill.

Thumbnail of user laurah154
1 review
1 helpful vote
December 23rd, 2016

Ordered on 12.12 and per the web site I would have my order by 12.20 at the very latest. A t-shirt was out of stock and they never told me this until 12.20. Held the rest of the order for the 1 shirt to come in and now the order won't arrive until 12.24 at the earliest and we leave for xmas vacation on 12.23. Tried calling but all you get is a voice mail. Tried e-mailing but all you get is excuses. Asked for a refund and got nothing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aimeer40
2 reviews
0 helpful votes
April 27th, 2020

I bought my T-shirt here. Thanks for the fast delivery. I got my package in a few days. I like it..

Thumbnail of user andrews193
1 review
14 helpful votes
March 13th, 2016

Recently bought a shirt from SnorgTees. I was completely satisfied with my purchase until after washing the shirt. The hemming on the back completely unraveled and looks horrible now. I absolutely loved the shirt and design, but was severely disappointed in the quality of the product. I expected a good quality shirt for the price I paid. Sadly, I would not recommend these shirts, even though the designs and humor are fantastic.

Thumbnail of user mattheww44
Matthew W. – SnorgTees Rep

Hey Andrew, I'm really sorry to hear about your problem with the hemming on your shirt. Please email us at orders@snorgtees.com with your order info and what happened to your shirt in the wash. We will send you a new one! That is not normal, and we will make it right. Thanks for the order!

Thumbnail of user tm100
1 review
17 helpful votes
April 11th, 2016

Your sizing is way off. I ordered an adult medium and it's the size of an adult small. Way off from what you'd buy in the store for a medium adult male. Then, of course, you charge *us* to exchange for S&H. I love the shirts but I don't like your little sneaky sizing/S&H exchange thing you have going on. Get the sizes correct and more realistic to what they should be!

Tip for consumers:
Get the next size up from your typical size.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kentd21
1 review
8 helpful votes
June 17th, 2019

This site has some really creative tees for anyone who is proud to be a nerd. I ordered a shirt for my friends birthday and as her birthday got closer I still hadn't seen it I reached out to customer service and a Snorgtees employee got back to me within one business day and apologized for the inconvenience as there was a slight glitch in the system. They told me they had refunded my order in full and were sending the shirt that I ordered anyway! This kind of customer service makes me want to continue coming back. And I would recommend this store to everyone for that kind of integrity alone.

Thumbnail of user jonathanc54
1 review
1 helpful vote
December 4th, 2015
Verified purchase

You're probably aware that you guys carry a mystery grab bag that allows the customer to buy three t-shirts for around 12 dollars. Due to the fact that I had some snorg points stocked up and it was a great deal, I happily made my first ST purchase. Unfortunately, when I received the shirts I didn't like any of the designs. Truth be told, I was made well aware this was a possibility yet I took the risk anyway. This isn't the fault of Snorg Tees by any means, just thought I'd let you guys know the story.

Thumbnail of user krisp28
1 review
1 helpful vote
September 18th, 2015
Verified purchase

I normally wear a medium but bought a large just in case the sizing ran small. I did check the sizing chart too. The large fits like a small, wasn't worth paying the shipping to return and shipping fo a new one.

Thumbnail of user brittanyh52
1 review
9 helpful votes
January 16th, 2018

I ordered fitness shorts from the G2OH website. I guess they use this SnorgTees as a sort of paypal I'm not sure. I ordered my first item months ago, it arrived on time and it fit well, which is snug being a fitness short. (Size XL) I'm 5'10 at 200lbs. I enjoyed these shorts so much that I ordered some more. When they didn't arrive in the mail, I contacted them at (*******@g2oh.com) they were very nice about making sure I received another shipment of my order, and suggested I send it to another address- because we were unsure if the items got lost in the mail or were stolen. I provided another address and received my items a week later. I use these items almost to workout in and I enjoy them very much. I will most likely order from this company again. (G2OH)

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From the business

Funny T-Shirts updated with new designs every week. Super soft tees, Cool shirts, and photos of our customers wearing their favorite Snorg shirt!

Company Representative

Thumbnail of user mattheww44
Matthew W.
Typically does not respond to reviews

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