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    Solo.ge

Corporate Values

Overview

Solo.ge has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

How would you rate Solo.ge?
Top Critical Review

“POOR POOR Customer Service!”

Tom J.
12/16/16

Don't open an account with this bank in GeorgiaI It's amazing how poor their service can be and absolute lack of knowledge between departments. I once sent a message there to get a BASIC question answered that could be passed off to any banking official and replied within a day / two max. * It took one week with no reply to emails. * Had to leave a comment on their Facebook post before someone replied via FB * After getting a reply they became absent again and had to send another reminder email after 5 days passed without a response. * A total of 4 weeks passed before they sent a message to say that it was not possible to provide the answer and I would have to become a client and offered me a form to apply so they could answer. Giving up on the Piss Poor Service on their page, I sent one more email and got a response within a timely manner. This time the person on the email provided me exactly with the answer to the question... The one I was told I couldn't get answered unless I opened an account. All said and done I would NEVER bank there. Absolute worst!

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Reviews (1)

Rating

Timeframe

Other

tonyk27
46 reviews
114 helpful votes
December 16th, 2016
Don't open an account with this bank in GeorgiaI It's amazing how poor their service can be and absolute lack of knowledge between departments.
I once sent a message there to get a BASIC question answered that could be passed off to any banking official and replied within a day / two max.
* It took one week with no reply to emails.
* Had to leave a comment on their Facebook post before someone replied via FB
* After getting a reply they became absent again and had to send another reminder email after 5 days passed without a response.
* A total of 4 weeks passed before they sent a message to say that it was not possible to provide the answer and I would have to become a client and offered me a form to apply so they could answer.

Giving up on the Piss Poor Service on their page, I sent one more email and got a response within a timely manner. This time the person on the email provided me exactly with the answer to the question... The one I was told I couldn't get answered unless I opened an account.

All said and done I would NEVER bank there. Absolute worst!

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