• SomethingsPhishy

SomethingsPhishy

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

SomethingsPhishy has a rating of 1.98 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SomethingsPhishy most frequently mention customer service, sick fish, and next day problems. SomethingsPhishy ranks 25th among Fish Store sites.

  • Service
    30
  • Value
    30
  • Shipping
    29
  • Returns
    23
  • Quality
    29
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
45
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Keith the owner of the store is WORSE in terms of customer service.
How would you rate SomethingsPhishy?
Top Positive Review

“Bought over 10 orders over the years from this site have lost very few fish”

Tim B.
1/10/23

As stated above I have bought many fish from this site and have rarely lost any other than the result of water conditions on my end. It's important to follow the directions listed and put the fish in a quarenteen tank with reverse osmosis water, with the proper PH for the discus listed on his site that can be purchased there also. The smaller and cheaper discus are much trickier to raise imo than the larger size so keep that in mind.

Top Critical Review

“All fish dead on arrival, poorly packaged”

Heather L.
1/5/24

I ordered 12 Discus fish and paid the high shipping for overnight delivery. The package came a day late. Once the package was late we notified the company and they said the packaging was guaranteed to stay warm for 72 hours. Fish arrived the next morning all dead, with 3 tiny heat packs that were cold. The water temperature was below 55 degrees. They refuse to accept responsibility for the shipping when they packaged them poorly. We have ordered plenty of live fish including salt water fish to our home without this problem. We have even had a successful shipment from this same company 2 years ago. Absolutely ridiculous. With that high shipping you should get a guarantee from the shipping provider. I posted a picture of the poor fish and the 3 tiny heat packs.

Reviews (133)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (21)
Thumbnail of user heathersellsgj
1 review
0 helpful votes
January 5th, 2024

I ordered 12 Discus fish and paid the high shipping for overnight delivery. The package came a day late. Once the package was late we notified the company and they said the packaging was guaranteed to stay warm for 72 hours. Fish arrived the next morning all dead, with 3 tiny heat packs that were cold. The water temperature was below 55 degrees. They refuse to accept responsibility for the shipping when they packaged them poorly. We have ordered plenty of live fish including salt water fish to our home without this problem. We have even had a successful shipment from this same company 2 years ago. Absolutely ridiculous. With that high shipping you should get a guarantee from the shipping provider.
I posted a picture of the poor fish and the 3 tiny heat packs.

Tip for consumers:
Pay more on a site that is more professional. You won't end up wasting $120 for shipping of nothing and not getting that returned or made right.

Products used:
We bought fish they arrived dead.

Service
Value
Shipping
Returns
Quality
Thumbnail of user huijinh
2 reviews
0 helpful votes
October 31st, 2023

Sending me unhealthy discus fish and also I just complaint about recent order, they took me out from their account. Sending me tiny 1.25" to 1.5" discus fish. All skinny. And many fish did not make two weeks. Very few survived. Few of them alive and still looks about 1.5" and skinny after months of living.
Compare to Myrtle Beach Discus, I had to order extra discus fish and I got all healthy fish and all of them are doing really well. Please do not risk

Tip for consumers:
This somethingsphishy.com discus place used to be good place and friendly place to by discus fish.
But not anymore. Fish sold are too sick and they will perish soon in the tank. Customer service is terrible. No Paypal accepted and No Customer service phone numbers exist.

Products used:
I end up order more discus fish from other website store - myrtlebeachdiscus.com -MYRTLE BEACH DISCUS STORE

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesg5160
1 review
0 helpful votes
February 14th, 2024

I ordered 10 2" Discus fish. Read All the instructions. Followed All instructions. Bought a new 10 gallon aquarium and accessories. Set up the New aquarium to 84 degrees.

They arrived yesterday morning. Followed accumulation Requirements. Released the fish and All were alive and swimming in the Bag's. Looked healthy when I went to bed. Woke up at 7 am, to find All but One Dead.

$265.00, should Say $300 spent total. Advising Something Fishy Via email To them. Received Their Reply. Sorry To hear about your fish dieing.

NO Refund Or Replacement. We only guarantee they will arrive alive. I don't care about the Money per say. But I Do Care if Others have Payed their hard earned money, just To have them die.

I would Never Again Purchase anything from Something Fishy. Why because The Name Says Everything. SOMETHING IS FISHY going on.

In other words. Be aware They don't care about the customers Period. I

Tip for consumers:
They said they only ensure they will Arrive alive. If they Die OH WELL.

Products used:
Discus fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccaw1724
1 review
0 helpful votes
November 18th, 2022

Half of the fish came dead or died within 24 hours. We bought 10 discuss and 5 are doing well after 2 days. I'll update later if they survive much longer. The ones alive look healthy. He will not include cost of shipping for refund!

Thumbnail of user brandonm344
1 review
1 helpful vote
April 1st, 2020

Ordered, and delivered when promised, however a couple were pretty beat up, torn fins and what appeared to be scraped up, UPS guy was an idiot, i tracked package, meet ups at curb, as he's looking for my package, he was kicking it, untill i spotted and said something, im sure all morning box with live fish was just brutalizing by incompetent ups driver, ive lost 2 of said discus, no fault of anyone, but leaning towards the ups guys inability to care for a fragile package. And i have to comment of the packing of fish, pretty darn good, considering ups failure.

Thumbnail of user adioliv
1 review
0 helpful votes
December 20th, 2023

Cheap website should have been a warning! So happy my order didn't go through! Do not buy fish from this
Place! Horrible customer service! Rude and disrespectful!

Thumbnail of user stephenc2338
1 review
0 helpful votes
November 10th, 2023

The website was malfunctioning. So I went to their chat help. Period they didn't believe that the website was doing what it was doing. And then they deleted my account when I complained and gave them a bad review. And said. Take your business somewhere else no problem

Tip for consumers:
Very rude

Products used:
Fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user lonniebenford125
1 review
0 helpful votes
December 14th, 2023

I met UPS for my aquatic delivery in my driveway on 12/14/2023 at 11:20am CDT (ordered on 12/6/2023). 5-large angelfish (not large at all) 2" discus=4 and tetras. 2 of the 5 angels were DOA, Quarantined the "survivors" (bags were leaky with very little oxygen), if any, for shipping fish next day. Five hours in from delivery and quarantin, 3 angels will NOT survive along with 1 discus as of this review. Normally in December weather is a factor in illinois, but today it was 51 degrees outside, so exposure to weather a none issue. Fish were poorly packaged and sent out to NOT survive in my environment. Do NOT BUY from this seller, FULL STOP! I wanted healthy fish delivered safely, the animals shipped to me suffered from poor shipping methods. My apologies for the photos, this is what the vendor wants from buyers to prove livestock is DOA (stick toothpicks in DOAs)...other photos show how fish are still struggling to survive 8 hours into being poorly shipped with very little oxygen. I wanted the fish which is why I spent over $300 on his shipment...NOT FREE STUFF from vendor=Do NOT Patronize unless you can walk/drive to pickup your livestock.

Products used:
Aquarium livstock- fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user tyleragaffney
1 review
0 helpful votes
July 22nd, 2023

Their discus are carriers of the Blackdeath/ discus plague… I have raised discus for over 20 years and had 12 discus in tank for over 3 years with not a single issue including breeding pairs. I order their 10 pack to add to my school. All my discus have been slowly dying do to their discus being carriers of this. It can not be cured or treated and will carry it for life.when I contacted them just to inform them. Not asking for a refund or anything they were extremely rude and then deleted my account. So I could not access anything or leave a review on their page

Tip for consumers:
Do not do business or order their discus

Products used:
Discus 10 pack

Service
Value
Shipping
Returns
Quality
Thumbnail of user gordonw132
1 review
2 helpful votes
February 5th, 2021

I am not typically the type of person to rewrite a review because I know this can hinder the business. However, all of my fish died soon after I received them. Some a day after and other a week or two. The discus did look good for when I got them but they all died. Clearly stunted and possibly had the discus plague as well. They didn't eat when I got them but I assumed that was normal... then they all died. I even bought the food off of their site!

Tip for consumers:
Please be very careful.

Products used:
They all died

Service
Value
Shipping
Quality
Thumbnail of user jhoanneg
1 review
0 helpful votes
May 30th, 2023

Owner is rude. Doesn't respond that quickly and i would rather do business else where DO NOT RECOMMEND

Tip for consumers:
owner is a $#*! don't recommend

Products used:
fish ciclids

Service
Value
Shipping
Returns
Quality
Thumbnail of user timb1445
1 review
0 helpful votes
January 10th, 2023

As stated above I have bought many fish from this site and have rarely lost any other than the result of water conditions on my end. It's important to follow the directions listed and put the fish in a quarenteen tank with reverse osmosis water, with the proper PH for the discus listed on his site that can be purchased there also. The smaller and cheaper discus are much trickier to raise imo than the larger size so keep that in mind.

Tip for consumers:
Follow the instructions to the T

Products used:
Fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user darylg89
1 review
0 helpful votes
May 10th, 2023
Verified purchase

They stoped answering me the second day and never refunded me my money for 10 fish that died in 4 days the fish werre not packed properly or big enough to ship but they shipped them anyway. Uncaring seller who only lies to get sales i got 2 fish that lived a;ll the rest died in 4 days

Products used:
12 discus fry

Service
Value
Shipping
Returns
Quality
Thumbnail of user daniels3745
1 review
0 helpful votes
January 10th, 2023
Verified purchase

I ordered 6 x 2.5 Inch discus and 2 of them arrived sick, one of them of just 1 Inch, after 10 days 4 were dead.

Tip for consumers:
The fish was weaker and smaller than expected.
Some were sick, those shouldn’t have been sold.

Products used:
Life fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachaelb231
1 review
0 helpful votes
March 2nd, 2023

Great Experience and the plants and fish were amazing. Keith was exceptional to deal with and very informative. No issues. Only a positive and professional experience. Highly recommend.

Products used:
Fish, plants, food and driftwood.

Service
Value
Shipping
Quality
Thumbnail of user davel841
1 review
1 helpful vote
April 17th, 2022

Buyer beware. I purchased A 10 pack of discus. I put them in my tank and 2 days later every fish in my tank was dead. Do not buy from this terrible site. Trash trash trash

Service
Value
Shipping
Returns
Quality
Thumbnail of user irinad49
1 review
0 helpful votes
December 2nd, 2022

Under no circumstances should one buy discus from this vendor. Most of them arrive undersized, and sick.
I have ordered three-3.5 inch discus. Only one arrived 3.0 inches, and healthy. Leopard discus was 2.75 inches, covered in ick, frayed fins, and malnourished. Blue snake-2.5 inches,malnourished, ick.
The packaging was poor, and the heating pads cold on arrival, even though I picked them up directly from UPS in their service center.
They are being treated, but not clear if they will survive.
The vendor refuses to remedy the situation. He states that he promised live arrival, and they arrived alive!
Here is the copy of the response:
*******@somethingsphishy.com
12:32 PM (1 hour ago)
To me

You did not send pictures proving of the fish in question. The picture you sent IS NOT undersized.

I am not going to keep going back and for the with you.
Your fish arrived alive. They are the correct size.
This transaction is now complete and finished.
Your account is now closed.
I will not reply again.

Service
Thumbnail of user kimberlyc1589
1 review
0 helpful votes
April 29th, 2022

Customer service was good until I requested some fish added to my order. Their customer service is not nice after that. I got a e-mail that said they don't want to business with me because it is not profitable for them. Today I ordered 12 discus. The pot luck order of 10. They were healthy. They other two came in dead. The other one I found dead towards the evening. They gave me credit for one and will not credit me for the other one. They now blocked me off of their website and suspended my account. The two fish were $50.00 total. So it looks like I got ripped off $25.00. YAY I'll go else where. And I will tell everyone about them. I also kept all emails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp868
1 review
1 helpful vote
March 23rd, 2021

Keith the owner of the store is WORSE in terms of customer service. Customer have no right to question about their purchase. If you do have issues, he will threaten to close your account without trying to solve the problem. Stop! Doing business with this arrogant person. There are a lot of fish dealers online willing to give good service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lilliemaib
3 reviews
1 helpful vote
October 26th, 2022

Somehow my order arrived well-packed, and everything is fine with the fish I ordered. I will keep you updated as I, unfortunately, read all the bad reviews after already making an order. I hope that my fish won't die as it happened to many here. I think the shop should be attentive to its reputation and interact with the unsatisfied customers and do something about the bad service, as it strongly damages your business.

Service
Value
Quality
Thumbnail of user scottys32
1 review
2 helpful votes
February 22nd, 2022

I was impressed with the low prices and large selection of fish. I did the Live Chat thing with Keith and he was very helpful and answered all my questions he was very helpful and patient with me. I ordered some tetras that I couldn't find anywhere along with some Discus and Angelfish. They arrived the next day professionally packed and larger and more BEAUTIFULL than the pictures! I recommend them to everyone that wants healthy fish at a great price and delivery in less than 24 hrs from ordering!

T

Tip for consumers:
If you arent sure about the if the fish you want will be good tankmates or what to feed them just ask. Live chat helped me and Keith was really good about answering my emails fast and sending tracking # and a link to track my package

Products used:
I got the Blue Blushing Ghost angel fish, 5 Fire Koi angels, some Black Marble angelfish, some Blue Kerri tetras, Neon tetras and Blue Diamond and Yellow Siam discus fish and 5 assorted 2.5 inch discus and the variety was really good. Beautiful fish!!

Service
Value
Shipping
Quality
Thumbnail of user aaronk394
1 review
0 helpful votes
March 26th, 2022

I ordered the 4 pack of 2" discus, the 2 blue strain turned completely black within 2 hours of receipt of them 1 died within 48 hours, the other is not long for this world, the 2 red strain seem to be doing ok, but they came in so "peppered" that I'll never know what their true colors could of been, I've e-mailed the owner and his only replies are for me to read the arrive alive guarantee, as long as they're alive when open the bag that's it, even my untrained eye could see they weren't healthy on arrival, please don't go by the reviews on their website, they obviously delete any that aren't 5 star

Tip for consumers:
UnTrue reviews on their own website

Products used:
Live discus fish

Thumbnail of user timb983
1 review
2 helpful votes
July 31st, 2021

He knowingly sells sick fish & could care less. He's a thief, that shouldn't be allow to operate a business.

Products used:
Sick fish

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradv77
1 review
0 helpful votes
December 20th, 2021

Bought 4 Discus advertised as 2 inch. Received fish the size of a quarter. Fish had internal parasite and look stunted. Contacted owner but got no response.

Thumbnail of user leenh3
2 reviews
3 helpful votes
November 6th, 2022

I do look at other reviews and yes I was one of the ones skeptical to order with all the bad reviews but I can honestly say that I have ordered fish online for years and NEVER have I ordered fish on a Tuesday and they come the VERY NEXT DAY!. Yes I will be back, all my discus were healthy with no issues. I am no relative nor am I getting paid for my review!

Tip for consumers:
Very good!

Products used:
Discus

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Your Discus, Flowerhorn and Pleco Superstore. Lowest Price on Discus, Flowerhorn and Plecos.

How do I know I can trust these reviews about SomethingsPhishy?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SomethingsPhishy?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business