Sony

All ways sign ne out of everything I've had to make 5 accounts cause they kick me out of mine even when I have my password they still don't sign me in also won't let me download any games and won't let my ps plus work so I wasted $15:00 for no reason overall 1 star for effort

The Asian Jew just keeping conning people out of money with the worst consoles in the history of the planet. I genuinely hope China invades mainland Japan and Rapes and Kills everyone related to Sony and their families. Horrible people who will not see the pearly gates of heaven but will burn for alll of eternity for being a bug person Jew. Hope you all die horribly painful deaths are are ripped limb from limb by a gang of wild dogs

First off Sony's support is terrible. If you are buying a Sony product you should be aware that their support is not good. I bought Sony headphones (WH-XB010N) back in November. Well the first thing that happened was that my order was lost in shipping. So, I just went and bought them again and this time I went and picked them up. When I tried to use them I found that the Microphone on the headphones was not working. I called Sony support and their support person walked me through trying to get them to work. Well that was a disaster. So, the support person said they could exchange the headphones for me directly with them. I said OK, bad mistake. The headphones finally arrived back towards the end of December. When I got them I found that the mic on them did not work. So, now I figured that it must be something with my computer. As it turned out my Bluetooth device on the computer was older and that is why the mic did not work. I know this because I ordered a new Bluetooth device and the mic worked fine. So, I was finally able to use the headphones. However, this did not happen until the first week in Jan 2024. I noticed in the box there was a coupon for a free trial of the new 360 Reality Audio that is out there. I went to the site I was directed to go to. I put in the access code and was told that it was invalid. I called Sony and the support person told me in broken English that the coupon expired. I explained this was not my issue but Sony's. She stood her ground and kept repeating that the coupon expired. So, obviously I was getting nowhere with her. I told her when I hang up I will be putting a review of the service I received.

I will never again buy their scam 4 year warranty. They find hundreds of reasons to NOT honor valid warranty claims. I asked the Sony employees working the phones exactly how will you get a repair technician to my home when you are over 8 thousands miles away? Never got any answers after dozen calls.I now refuse to talk to 3rd world incompenets. They lie about everything. Horrid service now from Sony!

I bought Sony camera lens a few days ago. When I received the package, it was EMPTY. And I called SONY to send me a new lens, they said they are going to investigate. Fine, I understand SONY need to do the investigation. However, then Sony told me that they are going to investigate the issue either their fault or Fedex fault and they are not going to pay my money back or give me the lens if they can't find anyone to take the responsibility! So I am the one suffers? I did anything wrong? Maybe the wrong thing I did is to trust SONY!

WE PURCHASED SONY BRAVIA 55X IN SEPTEMBER 2020 WE ARE NOT USED THE PRODUCT PROPERLY B BOARD ISSUE HAPPEND WE PAID ******* FOR THIS POOR TV BUT VERY BAD QUALITY OF PRODUCT IT IS DONT BUY THIS.

I bought a car stereo unit which had terrible sound with a very weak bass and silly equaliser controls. A few months later the function switches started playimg up and i was unabe to play radio and cd's!
Worst part is they said its out of warranty but I argued by LAW it should last a few years not months!
Never again will I buy their plastic rubbish.

We bought 2 Sony TV's about 7 years ago. It appears both of them have a defect that is under warranty but were never informed about.Four years ago one of the TV's died and they sent a repair person out to fix it. Well last week our main TV died and when we called we were told to wait 24 to 48 hours and someone will contact us. No one ever did so we called again. They said they had to order the part and would be contacted by the service provider to schedule. Called the service provider today to check status and they said they have no technicians in our area and canceled our part order since they couldn't send a technician and informed Sony of the situation. Called Sony again today and got the same line that it would take 24 to 48 hours to see if they could find a technician. I asked to speak to a supervisor but was told by Mark( who has TERRIBLE people skills) that supervisors don't take calls and only kept saying we will get a call in 24 to 48 hours., SO FRUSTRATING. Of course I have a house full of people coming for the long weekend and we will be without our TV because of their ineptness. Mark had NO empathy for my situation at all. I HATE SONY!

La mejor tecnologia a el precio mas caro, pero valia la pena, como todo ha venido decayendo al punto de encontrar desperfectos, deber ir a cambiar la mercaderia o que realmente no se escuche como debe

I bought a Sony XZ2 Compact from AliExpress which failed after three weeks of use. The battery would not accept charge and depleted within hours. Sony have inspected the product and confirmed that it is genuine, but because I did not buy it from a UK retailer they are not interested in either fixing it or providing any compensation. I appreciate legally I have little recourse, but come on Sony - talk about diabolical customer service. I won't be buying another Sony product in my lifetime.

Ordered an expensive TV from Sony it came damaged and it is a nightmare to return stay away for your own good

Besides all the toxic players on here it's pretty fun I hated seeing playstations own players on there Instagram commenting on there pride post "get this gay $#*! off here" or "I'm going to xbox now" like we should come together and be a unit

The worst company to order from!My tv was never delivered to me,customer service representative not useful at all!The managers of the company same,no response!3 weeks I am going back and forth!Avoid … buy directly from Costco or other chain!

I will NEVER EVER buy another Sony product because they blocked the Mark Knopfler video I used to play my bass to. It costs them nothing to allow us the pleasure to enjoy an artist's music through a different player than Youtube. I already paid to own this music but I want to play it through this player!

No more SONY, no cameras, no TVs nothing SONY ---> FULL boycott

I bought a Sony Bravia 60 inch and it's Been stuck on standby mode for a month and cannot get it off. I contacted customer care but they are no help they're telling me to buy a new TV well with that being said they should not be selling defective TVs I will never buy a Sony I will go with a Vizio all the way never had a problem with that one sony sucks. And they will not honor their warranty

I needed a Decent Sound Recorder, for legal purposes. I purchased this Sony product, however Sony seems to have disregard for making their software available for LINUX systems. Sony is not the only corporate villain in these regards. So I'm to study their Software and build my own software. I abhor Sony and other corporate players who stand in defiance of consumer freedoms! I don; t have a receipt handy at this moment, but I can prove one if necessary, I purchased my Product at London Drugs in April or May of 2021. Did know I would need the software till this week.

I have given my camera at service centre Indore,they gave me the estimate of 27,000 and asked me to give advance payment.after doing the same still I am facing many problems.they are not listening to them as well as they and not attending the call from last 7 days...i called too customer care too and they told we have given reminder to service centre.still no response. Please help me.
Pratik Punjabi*******000

WORST COMPANY EVER. I boguht Sony newly released earbuds. And after just three months the left earbud started to play a wind blowing like noise. Went to their stupid servise but they said this is normal. Worst experince ever

So New credit card all my services update new month and year and 3 numbers on back takes a few seconds. But not Sony pre existing account worked for years do the exact same as all other accounts. Bamn does not work anymore. Sony help send you to bunch of vids that do not solve problem. Worst part they will not give code for an agent live on phone to help.

Awful customer service! They are interested more about your address! Your problem...is nothing, because they don't know and don't care! You was the stupid to buy them product! After that...is nothing!
Don't trust them! It's a scam customer support from Sony!

Sony refused to repair my TV and deemed as not a viable option. They coerced me into a trade in deal, discounted OLED 77" TV as an option and I was stupid enough to take it.

In less than 6 months, the OLED TV died. Major failure and won't turn on. I have asked for a return and refund the full amount PLUS the cost of the TV which they took. Sony said they can only refund the paid amount as the old TV is gone. Now I'm out of pocket and their Customer Service team is rubbish. I've been calling them everyday for 4 days and they didn't give me a resolution despite being promised to. They also arranged DHL to pick up the OLED TV without my consent.

Long story short, brought a high end 55inch TV, broke with the first year (I have a 5 Year warranty) screen Just stopped working which they replaced but quality was much less (cheap screen), then the screen became unwatchable so they replaced the mother board and it went downhill from there. The refuse to fix or replace the issue (SONY WILL NOT HONOR YOUR WARRANTY) I have been emailing back and forth for 4 YEARS! And what they will do is get you to run errands for thdn (30 and counting) until you give up. So I decided to share my view as they have not intentions to fix the issue I will ensure EVERYONE knows about SONY and please buy other brand they have better reputation these days while SONY hangs on to its old days of glory

The growth of Sony is really outstanding especially in the last 3 years. They are really dominating in the field of electronics. Last week I have bought the Sony LED TV 42 inches really i am attracted very much on the clarity of visual i got from the TV. So, I have decided to buy from only Sony company regarding all electronics goods which are all i needed.