Stamps.com

I have been using Stamps.com since the early 1990's. When my parents died in 97, I was able to send out a lot of Thank You notes without looking for stamps. When my daughter graduated from college, I was able to send invitations and Thank You notes without looking for stamps. It is so convenient. The best there is.

I have been a daily user since 2009, combining orders from Amazon, eBay, Etsy and my web store. As the STAMPS.COM company grew through acquisitions and mergers (e.g., Endicia), the stability of their technical platform has gone downhill. Every software update that I have installed over the past 2 years has had bugs, many of them serious. Getting to speak with a second tier technician takes at least 30 minutes and once the bugs are identified, you have to wait until the next software release for it to be fixed. Of course that next release is likely to have its own new bugs. Pathetic Quality Assurance and very frustrating as a user.

Great program. Easy to use. Saves time and effort. Without it, We would be spending a great amount of time traveling back and forth to the post office to buy stamps With Stamps.com, we're able to get our outbound mail into the postal system faster, and customize out appearance as well, improving our business and professionalism.

Their site is very frustrating to work with. Slow. My contacts often do not come up. It will tell me my billing info is incorrect even though it is. Ugh!

Great app. Easy to use and very convenient. I'm wheelchair bound so I don't get out but I'm active with my computer- Stamps.com is just right.

When I first got into Stamps.com, I got it for what was then my business, HartBeat Vending, LLC. It was great then for printing out stamps for mailings. Now I still use it for my personal mail, e.g., when I mail my rent checks to my landlord, I use it to print out the envelope with the address and postage on it. It works out great, as I don't need to go to the Post Office to get stamps, etc. I can just print them out on my computer, or print an indicia directly onto the envelope. I love this program.

We find our self using shipping easy way more often than stamps.com due to there site being so slow and always being glitchy on our computer we start at stamps and then once it don't change pages or glitches we move to our other services. We downgraded to a cheaper plan to give it a longer chance but soon we will be fully closing the account why pay for a service I can get free. At another company with same rates.?

I've been using Stamos.com for several years and I DO like the convenience. But 2 points:
First when attempting to print postage for a unusual mail piece the program tells me to print the postage in form such and such. I am very willing to order a small supply of whatever form is suggested, but I'm unable to find an reference to such a form number when attempting to order same.
Second, My mailing needs have become smaller over the past couple years and I very disappointed that you do not offer a reduced monthly cost for the tiniest mailers, I. E. Me!

I don't know what I ever did before I had Stamps.com. It is so convenient for me, saves me money AND time, LOTS of time. I appreciate being able to get all my postage for all my packages and letters in one place and not having to waste time at the Post Office. I have not had the need to contact customer service so I can't rate that part of the business. I appreciate the quick shipping when I need supplies as well. I will continue to use Stamps.com for my business AND personal postage needs.

I am an attorney with a solo practice who was totally fed up with our local post office where I used to spend far too many hours waiting in line.Stamps.com allows me to produce professionally appearing stamped envelopes in seconds and to replenish my stock of postage just by the click of a computer button. Over the years I have had many conversations with stamps.com customer service people and have found them to be unfailingly knowledgeable and courteous. Stamps.com offers an ingenious, time-saving improvement to my work life. It is money well-spent!

Have only had it a few weeks. Very convenient, which makes it worth the cost, given that we live far from a post office but mail packages a few times a week. Very disappointed that several types of labels cannot be used from a Mac computer, as they are only supported by the PC-only software. I may not have enrolled had I known this. They even "let" me purchase $$ worth of labels from my Mac computer when I joined, only to find out I can't use them

It is very nice to be able to sit at your computer, snowy and icy outside, or hot an unbearable, and I can print my own stamps any time, in any quantity. To not go to the post office and wait sometimes in long lines, especially during holidays, to just have the postman pickup mail/parcels right at my front door is great. Excellent service. Thank you.

$19.99 monthly fee is not to receive stamps but it's a charge just to have a open account with them. Paying this monthly you do not receive any stamps. I thought I was buying $19.99 worth of stamps. Who would want to spend $19.99 a month for just a open account best to just go to the post office and spend only what you purchase. Unbelievable this is a rip off

You pay a small monthly fee for access to their site and the postal scale they provide you. You can buy ALL your supplies online from them: postage, labels, Priority labels, even Christmas stamps! Saves me so many trips to the Post Office. Not to mention, the discounted rate on the postage just for being a customer! I have used this service for many years now and highly recommend their wonderfully convenient service!

I probably was not careful and had a trial subscription or something, and apparently I was charged a lot every month. I learned about it only after I changed my credit card and stamps.com started to send me emails that they cannot charge the subscription, but what's unusual is that they still consider it me owning them money (normally they would not start subscription if it not pre-paid), and keep asking me to pay what "I own them". This is the first time seeing such weird interpretation of subscription service. This is very dangerous to deal with them, stay away!

I struggled with a postage meter for years, lots of mechanical and technical issues and lack of service from the meter company. Then there was the outrageous fees associated with rental. After a meter malfunction, delay in getting a service tech out for repair, and extra postage spent on trip to the PO I switched to Stamps.com. Perfect solution for my small business!

Stamps.com has been a life saver for our non-profit organization. It was exhausting printing out address labels, return address labels, and adding stamps that required a group of volunteers to handle a sizeable mailing every month. It can now be done all in one shot directly on envelopes. The only drawback is the ability to print on post cards, not available on my MAC PC, that would be a welcome option.

Stamps.com has been my mail method for over 13 years. I love the convenience they prove as well as superior customer service.

We just started using Stamps.com and after sending out two books we're very pleased with the convenience and the professional look of our labeling and package.

I don't know if I could do without my stamps.com. It saves me so much time and saves us money. Thank you

This company has HORRIBLE customer service. If you close your account they hold all your previous information hostage and you have to talk to someone from India to try to get any of the information back They don't tell you this so there is no way to download it BEFORE you close the account. They are expensive. Got to Pirate Ship the service is FREE.

I can't say enough about how I appreciate this service. I send most everything flat rate and can purchase postage, print postage, and keep all my customers saved so I don't have to enter the information each time. I can read reports of when items were received and how much postage I used for the year for taxes. This saves me time waiting in line at the post office, especially around Christmas. Also, if I make a mistake printing the wrong label, I can get refunded if it shows I didn't use the label.

Stamps.com has made my life much easier in so many ways. Just put a sheet or two in
My printer and hit print. No more post office visits, & faster service.
Thank you.