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Claim Your BusinessStealth Angel Survival has a rating of 2.84 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stealth Angel Survival most frequently mention customer service, credit card, and solar chargers problems. Stealth Angel Survival ranks 120th among Outdoor Equipment sites.
This rechargeable lantern is perfect for our camping. We always love camping in spring and summer seasons and this is great to use. The battery lasts long hours of use. I charge it for a few hours before using it each time and it's amazing. I don't find any problems at all. The four light settings are perfect as well. It's amazing to see this small lantern with its wide range of light. The quality is great and very lightweight to carry. Highly recommended.
This product stopped charging after 2 weeks of use. It was being used to power a safety light for me while cycled the length of the UK. Having it die was not only inconvenient but increased my risk on the road. I called customer service twice with no response. When I emailed customer service they simply stated products are only warrantied for 2 months (I had bought the device 3 months ago). What poor customer service, poor product, and overall waste of money and time dealing with the company.
This product stopped charging after 2 weeks of use. It was being used to power a safety light for me while cycled the length of the UK. Having it die was not only inconvenient but increased my risk on the road. I called customer service twice with no response. When I emailed customer service they simply stated products are only warrantied for 2 months (I had bought the device 3 months ago). What poor customer service, poor product, and overall waste of money and time dealing with the company.
Tip for consumers:
Terrible and difficult to get ahold of Stealth Angel customer service.
Products used:
USB Power Bank
Bought a Solvolt solar charger. Did not work at all on solar power. Tried calling customer service and no one ever answers the phone. Tried emailing them and I get questions that have already been answered (if they would just read) and one question a day. No indication they will actually take the product back. Just close up shop now, because its your going out of business is inevitable with this $#*!ty service.
Tip for consumers:
Stay away from Stealth Angel Survival
Products used:
it never worked.
This rechargeable lantern is perfect for our camping. We always love camping in spring and summer seasons and this is great to use. The battery lasts long hours of use. I charge it for a few hours before using it each time and it's amazing. I don't find any problems at all. The four light settings are perfect as well. It's amazing to see this small lantern with its wide range of light. The quality is great and very lightweight to carry. Highly recommended.
Packs are absolute junk. And yes, I'm going to write this with frustration so pretend you can hear my anger. The saying you get what you pay for is so true with this product.
1, non of the zippers work.
2, cheap velcro MOLLE pouches.
3, non and I mean non of the straps hold in place.
4, the reviews are lies. You can't see the real 1,2 and 3 star reviews. I reviewed on their page and it never showed.
This company is fraudulent. Do NOT waste your money.
Tip for consumers:
Stay far far away from this company.
Products used:
Pack
Never received purchased item, rude customer service and now cant find my order. No options or help from them
Tip for consumers:
I wouldn't recommend wasting your time, money or anyone you know with this company.
Products used:
None, never received
This bag is perfect for hiking on the east coast. It's way more durable than my last bag. I am excited to use it. I like how low it sits on your back so you can sit down easily with it on. You can stuff a lot of camping gear in to. The zippers on the side pockets aren't the best, but as long as I'm careful, it will be fine. Water bottles fit in the two side pockets. Very happy with this purchase.
Never received pack and they only refunded pack price I ate shipping. Not good business. Wondering if it's a China business?
Tip for consumers:
I only was refunded price of pack or partial price and paid for shipping on an item I never received.
Products used:
None I never received them.
I was impressed with all aspects of this business. It's hard to know which businesses can be trusted when shopping online, but this one is legit! I ordered 2 backpacks for both of my sons. The transaction was easy, they shipped immediately and were excellent quality. I also appreciated their follow up via email and always felt like I had multiple ways to connect with them if there was ever an issue. Thanks for being dependable!
Customer service representative was obtuse, rude and unprofessional. Asked to speak with supervisor or owner- she hung up on me. Called back, same response. Emailed company and received reply stating someone would contact me but they never did.
I highly suspect their google rating of 4.4.
I would advise other consumers to look elsewhere.
REI and Uncharted Supply Co. Are very respectable companies with quality merchandise and service.
Sincerely,
Gary Y.
Police Officer and Paramedic- Retired.
I bought this for my husband. He likes going camping and hunting with his friends from time to time. His camping equipment got old so I decided to buy him a new set. When it arrived I checked it and just knew that my husband was going to love it because the quality of every item is very good. Sturdy, firm and a space saver case. Absolutely no messy item bags, everything is very well packed within the case of this item.
Tip for consumers:
Stealth Angel Survival never disappoints. Every product we've gotten through them has been of absolute high quality. Just a great place you could never go wrong with.
Products used:
Survival Kit
Total joke never received and impossible to get refunded money stay away they are under investigation
I ordered 5 solar chargers to give as Christmas presents. Mine would not charge in the sun. I contacted the company to get a replacement or refund. It took 26 days for them to write, "Just simply return the product to the following address. We will process a refund for you as soon as we receive it." They offered no return label or compensation for shipping. I have no confidence that my money will be refunded. I wrote 8 messages, received 4 responses, it took 23 days. I will now contact my credit card company for assistance.
Love that I can set up and disassemble this tent I was recommended from Stealth very quickly. The vents work well to cool down the inside when I wake up too hot in the night. 2 person tent is great size for me and my dog. We could probably fit one more person in there if we needed to. Very happy with this purchase.
I ordered three solar chargers, one for myself and 2 for gifts. The arrived today and I was so excited to receive them. I'm a senior and not very tech savvy, but I can read and follow instructions. When I saw the manual for these chargers I could have cried. I've never seen anything so terrible, in no way understandable. This sure doesn't speak well for the product. It would take pennies to have these properly written so the cultures buying product could follow the instructions, so the manufacturer can't be a very good reliable company. I'm going to post photos so you can understand what I'm dealing with. I've not been able to reach the seller yet.
This item took me back to my former Military days. With the atmosphere that we're in now, you need to be making preparations for another Disaster or Crisis etc. Spiritually first, and physically. This Bag was well thought out and well put together and it includes your essentials of which you can add to, but this is a great starting point. The products I've Purchased and others I've seen from Stealth Angel are all Spot on and well worth the money.
I bought a solar powered torch from this company but found out it was faulty as it does not charge up from solar power. I have written several emails to them but they write back answering some random question which was not even asked by me. They have ignored the fact that the item is faulty and even suggested that I source a replacement part and fund it out of my own pocket. I asked for a replacement or a refund but now they have now stopped answering my emails.
Tip for consumers:
Terrible customer service
Products used:
Torch
I've never had a hammock before and snagged the one I did for a camping trip. I'm useless when it comes to outdoorsing so I was looking for something super easy to assemble and hang, and this one checked all of the boxes. I'm so fortunate for my husband and my kids. They take care of all this for me. It's so easy to use, take down, and pack away. The hammock packs away right into itself. I ended up buying one additional as a gift, and another for myself to keep in my car. You never know when you are going to come across some good hammock trees. Amazing product Stealth. Thank You so much.
Tip for consumers:
If needed, customer service is excellent.
Products used:
The wonderful hammock in the picture I added. My whole family loved it. Looking to add another one to the collection.
I bought a bunch of solar phone chargers last year. 1 for me and others for gifts.
Had it as a just in case of emergency item and when I went to use it it did not charge with the solar panel open in full sun for 6 hours. Wrote to see if this was a common issue to see if they could advise. Apparently they have a 60-day warranty and that includes the period of time they treat you like a valued customer. They wouldn't even help troubleshoot.
Much like General Motors in 70s and 80s, this company is selling disposable junk that explains why American consumers turned to other countries for products. They make claims of a quality but have no interest in backing them up.
Tip for consumers:
I would strongly recommend against buying from this company.
Products used:
Power chargers and flashlights
I haven't had to use my Roadsideside HERO yet. However, I'm so impressed with the quality of this product and the many functions available on my HERO. The flashlight shines bright, the strap cutter is sharp and the compass points true North. I hope, I never have to use the hammer to break a window. However, should I ever need it, it's there. What a great product. I'm giving them this year as Christmas presents as well. Love this item.
I place a few hundred dollar order with Stealth Angel Survival early July. It took weeks to receive the 3 of the 5 items I order and they were the small valued items. I have had over 16 emails to them to get the 2 remaining high cost items from my order. And have yet to get a reply. Their phone system is bogus and no one answers, and their email response time is about as timely as the Pony Express was in days of old. I would suggest finding a different supplier for these types of items. I will not be ordering from the them in the future.
When it comes to a first aid kit, I prefer to spend on a more quality kit than a 300 pcs kit that has 150 cotton swabs. This kit from Stealth Angel Survival covers nearly all emergency medical situations I might encounter. The size is perfect to carry, and the mole strap is just brilliant. The bag also leaves a little room for your own improvement. In sum, everything was carefully packed inside of the bag, and the overall quality is superb. This is just a great purchase.
Tip for consumers:
Stealth Angel Survival is great. Love their site.
Products used:
Survival kit.
I'm a retired Army ranger. The products I bought from this company are all poor quality bordering on dangerous to your health and safety if your life depended on it and you had no backups. The compass needle fell off inside the compass rendering it useless. The flashlight failed to turn on after carrying it as a EDC in my pocket for a month or so, battery was fine, the switch failed. The backpack is very flimsy. Definitely NOT MilSpec. They better step up their game or someone will sue them for causing harm.
Tip for consumers:
Not worth the price you will pay.
Got one of their kits and most of the items are cheaply made. One of the radios I received in my order couldn't hold a charge and I was ignored when I requested either a refund or a replacement for it. Go to a better supplier, it may be a little more expensive but it will be worth knowing your items will be ready for you when you need them most. Stay safe
Love this bundle. Clips and lights, you can never have too many ropes. Perfect item that I will be gifting to my buddy on our next camping trip. They never realize how handy these things are until they are in the woods without them. Thank You Stealth for another great product.
Products used:
jackets
I purchased the Battery ResQ - Portable Car Battery Jump Starter from the site. When I received the product the subsequent week, it was fully charged. I charged it 6 hours more before first use just in case. When I tried to jump start my car, it did nothing. When I tried to recharge my phone, my phone asked me to check the connection. The battery charges up, but doesnt do anything else. I think i was sent a bricked product.
I tried reaching out to customer service for a replacement, and i was given a copy / paste of their Q&A talking about returns and refunds. I have to pay to get the thing back to California.
The google reviews are all generic statements submitted by "A reviewer." They asked me to submit a review of my recent purchase. I gave it a 1 star along with the above explanation. To date, my review hasn't shown up on the product website. Anything below a 4 star review doesn't get shown on the product review. Very disappointed. Wouldn't recommend.
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