Stereo Steve's

It's the best place in the valley for boosting your car stereo, or adding cool features like dash cams, ignition starters, small TVs for family vehicles, the works. Steve is a cool guy and honest businessman. And so is Georgia.

They installed a new stereo and backup cam for me. Overall the experience wasn't bad, but when it came to the bill at the end is where the bad starts. I was not informed in any way by the staff that I would be charged a roughly 3.2% fee for using a credit card as payment. (It ended up being a $27 fee on a $831 bill) Not until after the work was already finished was this detail brought to my attention. I would have arranged another payment option if I would have been informed beforehand, but waiting until after the job is done and you hold my car keys in your possession until I pay, it feels a bit predatory. This is definitely something that should be clearly stated before any business is conducted. Secondly, I was given the choice of only one stereo since I was told they were out of the rest. I was assured it was a good stereo unit and it was a good deal, so I trusted the staff and agreed to let them install it. The stereo was a "SSL DD988ACP" and I was charged 300$. I decided to research the stereo after it was installed which was a mistake, because through many other retailers, I found that I could have bought it for 80$+ cheaper. With those two issues, I could have saved about 100$ on this install, which is just disappointing. Overall, as far as I can tell they did a good job on the install, which I appreciate. But it comes down to the fact that I wanted to trust that I was in good hands and wasn't being taken advantage of. I doubt I will return for more business in the future, and I cannot in good conscience suggest anyone else patronize this business until these issues are rectified.