• Suitsupply

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Overview

Suitsupply has a rating of 2.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Suitsupply ranks 46th among Suits sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
3
See all photos
How would you rate Suitsupply?
Top Positive Review

“Love them”

Jack J.
11/11/20

Nothing bad to say about these guys, I can assure you that they are one of the best in the market for a good fitting suit. I've been buying all my suits for over so long from them and I have three pairs from them in navy blue, gray and a black tux. I greatly appreciate the wonderful quality of the material and it is well comfortable to wear it. Well worth the price you pay for!

Top Critical Review

“Terrible experience cheap suits”

Damon M.
5/19/23

Joel the employee that showed me the suits assured me that they could order my size and have it delivered to the store. On 2nd thought after reviewing other similar priced suits NOT MADE IN CHINA I changed my mind in less than 24 hours and sent a cancellation email through the website, this was anout 18 hours at this point and at no point when asked did Joel say this was a binding agreement. This suit was going to be sent to the store, basically like they were just restocking a size they were out of. I called, several minutes before closing, and nobody would pick up the phone nor call me back, nor let me leave a message, I will be disputing this charge on my Apple Card, and launching a formal complaint against Suitsupply on every website available to me, the quality of these suits are a joke, just pick up one of their shoes and you will know the suits are of similar quality, you can get better shoes at Marshall's, these shoes aren't even the quality of Grant stone or Allen Edmonds, so how good can a suit be if that is the shoe they intend their suits to be worn with. Below are screenshots of them not picking up phone during business hours abs customer services response to a suit I never ordered to my house. This suit was supposed to be stocked to the suit supply store. So how or why would I return something that was never going to be sent to my home?

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user rta786
1 review
0 helpful votes
September 27th, 2023

Studiosuits I have purchased a number of suits custom made out of those with luxury brand especially Italian zegna did not last even a year. It appears you use glue in the front of the jacket which now shows many bubbles and that results in spoiling the look of an expensive 2000 suit which I made to order this I have noticed only for the expensive branded Italian fabrics. All of my suits are showing bubbles after purchasing it 2 years ago despite giving it to hig end dry cleaners bubbles still appear I haven't wet them or walked in the rain yet appears. I then showed it to a local tailor and he explained it is because it is not properly padded and stitched on the borders of the suit and glued. I have ready made suits from MJBale and Peter Jackson's which I bought even before your suits and they haven't showed a single bubble and I notice they have stitched borders visible throughout the borders of the jacket to hold the material together and not simply glued.
At the time of wearing it it was all good every aspect of customised sizing was taken into account but time has relevead the quality of your stiching extremely disappointed yes ur Tweed jackets and linen jackets no issues the issue is when u actually choose and expensive cloth like zegna u compromise on quality stiching.
I am now left with bubble suits.if you customer service I that great please send me a proper suit that stands the test of time. Other suit pictures can also be provided

Tip for consumers:
I returned my black suit for the same issue and they sent it back again ad appears to have bubbles because again lack of stiching quality it was glued

Products used:
Suit

Service
Value
Shipping
Returns
Quality
Thumbnail of user damonm134
1 review
0 helpful votes
May 19th, 2023

Joel the employee that showed me the suits assured me that they could order my size and have it delivered to the store. On 2nd thought after reviewing other similar priced suits NOT MADE IN CHINA I changed my mind in less than 24 hours and sent a cancellation email through the website, this was anout 18 hours at this point and at no point when asked did Joel say this was a binding agreement. This suit was going to be sent to the store, basically like they were just restocking a size they were out of.
I called, several minutes before closing, and nobody would pick up the phone nor call me back, nor let me leave a message, I will be disputing this charge on my Apple Card, and launching a formal complaint against Suitsupply on every website available to me, the quality of these suits are a joke, just pick up one of their shoes and you will know the suits are of similar quality, you can get better shoes at Marshall's, these shoes aren't even the quality of Grant stone or Allen Edmonds, so how good can a suit be if that is the shoe they intend their suits to be worn with.

Below are screenshots of them not picking up phone during business hours abs customer services response to a suit I never ordered to my house. This suit was supposed to be stocked to the suit supply store. So how or why would I return something that was never going to be sent to my home?

Tip for consumers:
I'd be willing to bet my entire bank account that they're positive reviews come from paid marketing campaigns from Third World countries where when an individual asks for a recommendation on a suit, a paid employee will stock forums and blogs to direct them to the Suitsupply company

Products used:
None because I never received the product but I did however try on and feel/touch most suits and shoes on the store and they are not high quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user moez4
1 review
0 helpful votes
May 16th, 2022

SUITSUPPLY COMPANY IS RACIST

Don't trust their cheap fabrics as a customer, and don't put your future in their hands. They make youe leave your job and after puting your and your family's life and health in danger(during the pick period of coviet) just because of your nationality the make you or ask you to leave the company.
Majority of the managers in this company are bunch of PRETENTIOUS and RACISTS.

Products used:
Suit

Service
Value
Returns
Quality
Thumbnail of user jamesd2366
Jack J.
1 review
0 helpful votes
November 11th, 2020

Nothing bad to say about these guys, I can assure you that they are one of the best in the market for a good fitting suit. I've been buying all my suits for over so long from them and I have three pairs from them in navy blue, gray and a black tux. I greatly appreciate the wonderful quality of the material and it is well comfortable to wear it. Well worth the price you pay for!

Thumbnail of user alejandrov72
Maria O.
1 review
0 helpful votes
September 3rd, 2020

The suit I wore for my wedding last month was bought by this place along with best man's suit. Got a classic black Washington tuxedo for myself and the green Lazio suit for my mate. Extremely satisfied with the purchase because the measurements were to the point, loved the colors of both the suits and how well it looked on the two of. Highly recommending!

Thumbnail of user moez2
1 review
0 helpful votes
February 11th, 2022

Dont trust Suitsupply Company.
Victim of RACISM

This companydoent care about their employees so as their customers.
I am tbe one I was to be part of the sales crews in this company. Made me to travel to USA right at the pick of the Crona situation.
Since I quit my job tbey know i had no choice but to take this trip.
It's not all after they put me and my family at risk, just because of my nationality and my name they made an excuse, to fire me.
They askedme about my nationality and even my colleagues warned me that i have been targeted by two of the managers.

Please remember buy shopping from this company and supporting them you will get more and more people like me to go throut his situations.
They really dont care what happen to you or your family after the irresponsible, decisions they nake.

You will hear more and more from me regarding this case.
Somebody should stop them.

DONT SUPPORT SUITSUPPLY COMPANY

Service
Value
Shipping
Quality
Thumbnail of user isaiahf21
Paul G.
1 review
0 helpful votes
July 9th, 2020

I got an amazing suit from this place for my sister's wedding. I usually prefer the classical suit so I went with Washington which was the extra slim and structured suit. I got the navy Washington suit, pure wool S130 and it is hands down the best suit I have ever owned in my life.

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