• Supportninja

Overview

Supportninja has a rating of 4 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Supportninja ranks 20th among Outsourcing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Supportninja?
Top Positive Review

“SupportNinja is fantastic!”

Quintiliano Z.
5/28/19

SupportNinja is fantastic! They have everything you'll possibly need and more. Their team doesn't just "do" your tasks. They help and advise you to do them in the right way and that's priceless.

Top Critical Review

“Misleading company, waist of time”

Ele B.
8/17/20

Claim they want to hire worldwide, provide them with excellent candidatees didn't even answer back. This company just wants to expand there name in the worst way possible, tricking people they are hiring in certain countries. My advice move on, don't apply

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user quintilianoz
1 review
0 helpful votes
May 28th, 2019

SupportNinja is fantastic! They have everything you'll possibly need and more. Their team doesn't just "do" your tasks. They help and advise you to do them in the right way and that's priceless.

Thumbnail of user lucaw12
1 review
0 helpful votes
May 23rd, 2019

SupportNinja has been running my backoffice for more than a year. They help me to deal with all things customer related, emails, orders, returns, calls. I couldn't run my business without them. It's true!

Thumbnail of user astrida7
1 review
0 helpful votes
March 8th, 2019

We outsourced various parts of operations to SupportNinja. Their wide variety of expertise has been a huge asset. We are no longer reactive, but instead, we are now proactive. I'm very pleased with the results from SupportNinja.

Thumbnail of user danield376
1 review
0 helpful votes
June 4th, 2019

Absolutely fantastic. High quality service. More value than I'm paying for. Customer service representatives that are genuinely passionate about what I do (what we do!) Not to mention speedy customer service from SupportNinja.

Thumbnail of user leonieb6
1 review
1 helpful vote
March 13th, 2019

As a senior executive, SupportNinja removed my technology headaches completely and allowed me and my team to focus on business. I would recommend SupportNinja to other firms in my industry.

Thumbnail of user eleb3
1 review
0 helpful votes
August 17th, 2020

Claim they want to hire worldwide, provide them with excellent candidatees didn't even answer back. This company just wants to expand there name in the worst way possible, tricking people they are hiring in certain countries. My advice move on, don't apply

Thumbnail of user mesterd
1 review
0 helpful votes
June 12th, 2019

I found that SupportNinja works very well for what I need. I need the flexibility to work around my time and where to spend and utilize my time and investment. I also am very satisfied that my project manager Alex is on top off overseeing all the ninjas whom I work with.

Thumbnail of user samuela412
1 review
1 helpful vote
October 27th, 2022

This company hired me and asked me to upgrade my computer because it was the account's requirements. Then the account suddenly pulled out. They attempted to transfer me to a voice account, but I had already stated that I would never accept any other offer that was not non-voice. Then they just told me to check their website for future careers. I'VE SPENT $200 JUST TO MEET THE REQUIREMENTS FOR THAT SPECIFIC ACCOUNT. THEN WHEN THEY CAN'T TRANSFER ME TO A VOICE OR DIFFERENT ACCOUNT, THEY JUST SEND ME AN EMAIL SAYING THAT I CAN JUST CHECK THEIR WEBSITE.

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user cordosc
Cordos C.

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