• branded surveys

branded surveys

Overview

branded surveys has a rating of 3.27 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with branded surveys most frequently mention extra money, gift cards, and great way. branded surveys ranks 3rd among Survey sites.

  • Service
    410
  • Value
    419
  • Quality
    422

This company does not typically respond to reviews

Positive reviews (last 12 months): 55%
Positive
142
Neutral
13
Negative
103
142
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have had no response from customer services for 5 months I expect a response as I have had no surveys for 5 months
  • I tried to cash out when I reached 500 points and they banned my account.
How would you rate branded surveys?
Top Positive Review

“Branded Surveys”

Gail k.
4/16/24

I simply love this site. The surveys are exciting, and customer service is always very kind and compassionate, and they send payments lightening fast, and answer emails within a day or two. Sometimes the surveys are a little hard, but just hang in there, there are always more surveys to do. Take your time and have patience, it will be well worth your time. Have a wonderful day 😊.

Top Critical Review

“Do Not Waste Your Time”

Susan L.
1/23/24

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Reviews (985)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) 500 points (27) phone number (12)
Thumbnail of user gailk397
1 review
0 helpful votes
April 16th, 2024
• Updated review

I simply love this site. The surveys are exciting, and customer service is always very kind and compassionate, and they send payments lightening fast, and answer emails within a day or two. Sometimes the surveys are a little hard, but just hang in there, there are always more surveys to do. Take your time and have patience, it will be well worth your time. Have a wonderful day 😊.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Gail,
Thank you so much for the 5 star review! We're happy to hear that you have plenty of survey opportunities - thank you!

Review for Branded Surveys
January 13th, 2024
• Previous review

Hi, I absolutely love this site, it is so AWESOME it has great surveys and excellent customer service. 😀

Tip for consumers:
It's a terrific survey site

Products used:
Surveys

Service
Value
Quality
Thumbnail of user traceyd0764
1 review
3 helpful votes
February 8th, 2024

I'm very happy with Branded Surveys. It's the best survey app I have ever used and I've tried several. The payouts are more generous and I've been able to get approved for surveys much more easily. After one week I have earned $20+ and the more I take surveys the more I get selected. The app seems to be getting to know me more and more so I am directed to surveys that I will be approved for. All the profile surveys really help this process. Doing all this does take time but all in all I have been very happy with the app, the process and the payouts.
Please note that the photo I uploaded shows my earnings since I withdrew funds of over $14.It also shows that I have now reached gold status. Each level gives you bonus points but gold gives you the most and I quickly earned that level.

Products used:
The app which was free.

Thumbnail of user sabrinaa128
1 review
23 helpful votes
April 9th, 2021

I've been using Branded Surveys for about a month and so far they have blocked my account TWICE for literally no reason. I only noticed after seeing that I was not receiving any surveys for a couple of days and the redeem option was not available, and when I reached out to them both times about it they said that their "inaccurate" "systemic blocks" have accidentally blocked my account. Seriously?! I live in Canada and I never use a proxy but they keep blocking me. Super annoying but the only upside to this site is how fast their payout is, received the first one in 1 day and just requested the second one, lets see how it goes

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Sabrina,
We do apologize for any systematic blocks - and we're glad we were able to remedy that for you. Thank you!

Thumbnail of user donovanwhite89
1 review
0 helpful votes
March 29th, 2024

Far too many times I have been kicked out of surveys after spending 15 plus minutes filling out answers. Not to mention the surveys I finished and then get an error code and don't get paid. There is no customer service. If you think you're going to make a living off of this you are wrong.

Tip for consumers:
Customer service would go a long way

Products used:
Surveys

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello Donovan,
We're sorry to hear about your frustrating experiences with our surveys. We understand the importance of efficient survey completion and reliable payment processing. We apologize for any inconvenience you've encountered, and we're committed to addressing these issues to improve your overall experience. Your feedback is valuable to us, and we'll strive to provide better support and service in the future. Thank you for bringing these concerns to our attention.

Thumbnail of user sherryg554
1 review
2 helpful votes
January 24th, 2024

Well for the most part the surveys are easy to complete and once i got onto a couple of topics that i had had personal life experience with the points i managed to accrue SUDDENLY PICKED UP IN SPEED...i made it to the gold membership with a ninimum of fuss and not a great deal of frustration. Im older so im excluded from some serveys but thats not really a big deal. Have not asked to cash in any of my points in yet. I would prefer to have at least 2000 before i even try but hey.
I earned over 500 points on a single rainy morning!

Service
Value
Quality
Thumbnail of user susanl3541
1 review
4 helpful votes
January 23rd, 2024

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Tip for consumers:
I wish I knew that it would be a waste of my time.

Products used:
I was the product and I was ripped off.

Service
Value
Quality
Thumbnail of user franklynpeters357
1 review
0 helpful votes
February 24th, 2024

Interesting selection of surveys despite redundancy of topics sometimes Questions posed clearly but some reply options are too generalized

Products used:
Haven’t opted for specific purchase yet Allowing points to accrue

Service
Value
Quality
Thumbnail of user keithc728
1 review
18 helpful votes
May 12th, 2022

I really like the surveys but I noticed that some of them waited tol I was finished completing the survey or after completing the survey said that surveys fill up fast. This is a bit unfair. I have done surveys where you did not give me credit for completing the survey and called and emailed you but got no response. Some surveys gave me less points after still getting my information like 1-3 points after spending time on them. Please fix this thank you

Tip for consumers:
Please read the survey times some say 5 minutes then changes to over 30 minutes

Products used:
Online surveys

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Keith,
Sorry that you experienced late disqualifications. If this does happen, we do have a "report issue" feature located at the bottom of your My Points page. We truly appreciate your honest review!

Thumbnail of user ahsanm23
1 review
3 helpful votes
July 13th, 2022

I found Branded surveys a great platform for learning and for earning somehow. Thanks for great support.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Ahsan,
Thank you for sharing your review with us!

Thumbnail of user familyearningjob
1 review
2 helpful votes
January 24th, 2024

I have a lot of money I need to make up as a medical student. So I joined this, putting my faith in humanity. I worked hard to pay for my medical school, so I took it very seriously. However, for some reason, they banned me, which bothers me a lot. After all the work I put in, it is just foolish to ban me without cause. Even after expressing how wonderful this software was in public. Do not use this app; it is a fraud/scam. It was not worth it. They hire you, and after that, they ban you.

Service
Value
Quality
Thumbnail of user saharm27
1 review
1 helpful vote
December 18th, 2022
Verified purchase

It is very useful and fun, and it increases the ability and skill, and it is a very beautiful method, and I highly recommend it, and from a successful experience

Tip for consumers:
انه جدا مفيد و تجربة موفقة

Products used:
مستحضرات تجميل

Service
Value
Quality
Thumbnail of user jimbhoy2023
1 review
0 helpful votes
December 13th, 2023

Been on site for just over 2 weeks now. Not cashed out on anything yet but I love doing the surveys in my spare time.

Service
Value
Quality
Thumbnail of user teresaw1267
1 review
0 helpful votes
January 21st, 2024

First off it's hard to compete in trying to grab surveys second off give me thrown out of a server after spending so much time in Missouri can't get very frustrating but after all it is a survey and they do have to alleviate many of those who do not fit the category.

Thumbnail of user bryantw53
1 review
5 helpful votes
May 19th, 2022

I definitely enjoy taking surveys for Branded Surveys because, I learned a lot about brands that we as a society strongly rely on. And to be asked my honest opinion about what I think about each brand that we all love is priceless. I always anticipate what surveys will Branded Surveys ask me about next, they alway keep me guessing and I love that. Last but not least, I admire the fact that I'm compensated for my opinions. How cool is that? To everyone reading this review, sign up with Branded Surveys as soon as possible. Tell your friends and family to do the same in the exact manner. And I assure you none of you will be disappointed for doing so.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello Bryant,
We're glad that you like responding to and sharing your opinions with our partners! Thank you for referring us in your review!

Thumbnail of user catinan1
2 reviews
35 helpful votes
November 17th, 2021

I guess I'm not the only one who's been denied their due. I submitted my request for a payout and was rejected. I was told that I violated some rule but was told what I did wrong. Branded surveys then had the audacity to suspended my account. I earn those points legit and nothing else. Countless emails but no one responds. Can someone connect me a supervisor or tell me what I did wrong. All I want is my money for giving my opinion.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Catina,
We value an active and valid community base. We apologize that your account was flagged. If you need specific detail as to why, we suggest reaching out to us directly.

Thumbnail of user charlottet187
1 review
2 helpful votes
March 26th, 2022

Really good survey site. Yes, sometimes you do get screened out but they provide enough survey opportunities to make up for this.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Charlotte,
Thank you for sharing your experience with us!

Thumbnail of user loreleim37
1 review
27 helpful votes
October 10th, 2023
Verified purchase

I let my points pile up and I shouldn't have! I joined two weeks ago. I had 6500 points. Now it seems as though I wasted all that time. I'm so upset. Customer service is a bot. So can't really get anywhere. I have no idea why I was banned. I take the surveys seriously. I really feel like if anything, I should get the money I'm owed! I am starting to think they're running a scam.

Thumbnail of user dannim15
1 review
31 helpful votes
August 18th, 2021

After weeks of not being able to do a survey due to "the queues are full" bs, I sent a help request about it. Only for them to reply saying my account has some "violation" of their terms of service and has been deactivated. No explanation why and the kicker is I decided to finally do a pay out from them. This feels very scammy and from what I see I'm not the only person this has happened to. Shame on you for this.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Danni,
We take the validity of our community very seriously - we are sorry to hear that you account was deactivated.

Thumbnail of user kerryd166
1 review
1 helpful vote
June 22nd, 2022

Happy I finally found a trustworthy site for free paid surveys! Loving it! I have only been on it for 2 1/2 days and have already reached the Gold level and almost $13, just for my opinions!

Tip for consumers:
Easy and trustworthy site for paid surveys, doesnt take long and it is easy to accumulate points!

Products used:
Surveys

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello Kerry,
We're so glad you feel like you can put your trust in us! Congratulations on earning your GOLD badge!

Thumbnail of user aditic12
1 review
6 helpful votes
August 30th, 2022

The first 40 days were fine. Now my payout in approved, but stuck in "processing " forever. No help is available. Emailed, tweeted, FB messaged.

Now locked out? Not sure what went wrong?
No help. Is it the end of my relationship with Brand Survey? Can any explanation be made available?

Thumbnail of user dannyg148
2 reviews
0 helpful votes
January 10th, 2024

These surveys help others, as well as, companies make better choices and or decisions for the overall consumer satisfaction.

Thumbnail of user danielkehinde190
1 review
0 helpful votes
January 23rd, 2024

Branded surveys is real. Follow the rules, read the surveys very well, and answer correctly and you should be fine. I have withdrawn twice and I can say I enjoy doing the reviews.

Service
Value
Quality
Thumbnail of user ellenp270
0 reviews
0 helpful votes
June 23rd, 2022

I've been having a splendid time working with Branded Surveys. Had asked for help from reps in re: redeeming points and was quickly and courteously given the aid and instruction I needed to proceed. It's enjoyable to be able to complete many different types of surveys.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Ellen,
We're glad that you are having a wonderful time! Thank you for sharing your experience!

Thumbnail of user jasperb72
1 review
0 helpful votes
January 19th, 2024

Overall, this is the only survey that us honest with you. I have tried multiple other sources, and they're all false and they are a waste of time. Branded Surveys is enjoyable and the site makes it possible to customize what types of surveys you feel are more relevant to you in your daily life!

Thumbnail of user maryseb20
1 review
0 helpful votes
September 14th, 2022

Glad about this survey site I enjoy answering survey to earn some money to pay bills and I am really impressed how much they give you for survey I did survey for other site and it took a lot of time to get money after I had my first gift card no more survey well so far so good thank you branded survey great job

Service
Value
Quality

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Thumbnail of user irinam22
Hanna C.
Typically does not respond to reviews

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