Sweaty Betty

Good apartment.
I think the sweetest thing is saying what on my mind I love and respect everything show on this site it makes me to feel comfortable. Good job for work done.

SB have a very good staff, caring and friendly. It matters a lot. Thanks! Special thanks to Abby, she didn't make me wait to collect my online order, she made me feel myself a special guest. Lots of thanks!

Bough this coat and wore about 5/6 times before I noticed the hood stitching was coming undone. Contacted SB in October to advice of this and sent photo. They didn't reply so contacted them again and eventually they replied in November asking to send photos which I did. I emailed them a further 3 times as had no response. I then tried social media through Facebook to be told it was too late to return. Even though when I first contacted them it was 2 months within the return period. They have ignored this fact stating that it's outside return period and I have to send back to get credit. Coat is out of stock that I originally bought and tbh I'm not sure I would want to replace it like for like anyway due to the issue however they are clearly not adhering to their returns policy for faulty goods. I've asked to make complaint but no one has got back to me. I will avoid this company in future, wish I'd read reviews on their customer service before spending money with them. I wont be settling however and will get advice from trading standards

Before quality was much better... Now, they charge almost 100£ for leggings and it teared so quickly... Didn't even exercise with those and wore just for walking... I used to buy loads of leggings and some of them are still in a good condition more than 2/3years but recently quality is very poor and pricy... Very disappointed as it was my favourite brand...

SB clothes are beautifully made and great to wear, their customer service is always excellent, it is simply a great company.

Email confirming my order of 2 pairs of leggings received 11/1/23. No further emails about my order and Goods not yet received! Contacted customer services (who btw advise ca SEVEN days to respond) and still no Goods! Terrible customer services.

I purchased over $150.00 leggings and wanted to return few bc it didn't fit right. I reached out to customers several times to no avail! Not all their products are superior. Some are bad. Keep in mind that if you need to speak to someone, there is no one who will reply back to your emails. Buyer be aware!

I received a pair of legging with a nickel size hole in the lower left leg at the seam. I have not heard beck from customer service and they want to charge me $10.00 for shipping to return them. I like the leggings but should not have to pay to exchange them. My 30 days to exchange will be void by the time I hear from someone... IF I HEAR FROM SOMEONE.

DO NOT BUY FROM SWEATY BETTY! They sold me 2 tops that both developed holes when worn for a few hours by a fairly inactive 67 year old and then told me it wasn't faulty it was 'wear and tear' and they wouldn't refund! DISGUSTING CUSTOMER SERVICE!

This is not a website for genuine, biological females. Guaranteed, anything that you order from this site, will not fit your biological curves correctly. On the website, appear to be more shemales masquerading as females, which is DECEPTION! Biological females are soft, small necks, shoulders align with hips, close-together eyes, vertical forehead, ears align with eyes, S curve in your back so that you can carry a child. Learn anatomy so that you will not be deceived by these decepticons pomoting female fashion.

I am a customer at ASOS for a long time. And unfortunately, I'm done with this company after they never figure out with my refund on $450-600. That's a lot of money for me. I dropped my three packages more than a month ago. They never receive my packages therefore no refund for me because I don't gave proof of postage. They couldn't even provide me with a USPS tracking number that they usually send with the order. With that said, if you just drop your package without a proof of postage, you are losing you money. You are responsible for that and they will not help you with that and it us no matter how much you spend over there!